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  • All HBS Web  (1,637)
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Show Results For

  • All HBS Web  (1,637)
    • People  (3)
    • News  (483)
    • Research  (850)
    • Events  (9)
    • Multimedia  (22)
  • Faculty Publications  (557)
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  • 07 Sep 2019
  • Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

now or wait a bit. Selection It’s not possible or even a defensible investment strategy to try to reinforce every asset everywhere, and forever. High value assets in high risk areas clearly merit investment in strengthening. Think of a View Details
Keywords: by John Macomber
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

manufacturing, China. The average rate of pay in services is higher than that in manufacturing in the US in spite of the low-paying leisure and hospitality jobs that are often cited incorrectly as characteristic of service jobs. The loss... View Details
Keywords: by James Heskett; Service
  • 25 Aug 2009
  • First Look

First Look: August 25

physically and organizationally divided into autonomous operations. Many organizations—from airlines to hospitals to department stores—have since adopted the model, in the form of focused units that share people, equipment, and other... View Details
Keywords: Martha Lagace
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

case:https://hbsp.harvard.edu/product/519011-PDF-ENG Harvard Business School Case 119-027 Fundraising at St. Camillus Hospital St. Camillus is a fictional non-profit hospital in rural Maine facing a serious... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

Western Hospital (GWH) is a community hospital in Wiltshire, South West England, and one of England's largest maternity providers, responsible for delivering over 9,000 babies per year. The case discusses... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2013
  • First Look

First Look: August 6

available. Purchase this case: http://hbr.org/search/313109-PDF-ENG Harvard Business School Case 112-085 Schön Klinik: Measuring Cost and Value The case illustrates how a leading German hospital group has invested deeply in the... View Details
Keywords: Anna Secino
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

patients during visits, plus more accurate visit notes. However, clinicians’ well-being is unfortunately not always the top priority for hospital executives. Currently, most US hospitals generate revenue... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

Provider Order Entry at Emory Healthcare Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Michael Morgan, Andrew Katz, and David LaBordeHarvard Business School Case 311-061 This case presents one hospital system's efforts to implement... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

redefined," Higgins says. "The younger generation doesn't care as much about cable TV." And for older sports fans, mobile devices are gaining popularity because they allow for multitasking. "Wyc Grousbeck was on a tour of View Details
Keywords: by Carmen Nobel; Sports; Financial Services
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

profligate consumers of it," he said. "Maybe we just need to figure out how to get the high-end, expensive hospitals and doctors to somehow get good at providing inexpensive care. Or maybe we just need to subsidize it with... View Details
Keywords: by Martha Lagace; Health
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

obvious sector for such an ecosystem, it is not the only area in which an inclusive growth strategy can work, Kaplan says. Palladium helped set up a service supply network for retail and hospitality companies in El Salvador. That country... View Details
Keywords: by Michael Blanding
  • 26 Jul 2016
  • First Look

July 26, 2016

organizing care around medical conditions, not simply around hospitals and doctors. We need to do more team-based medicine and to better integrate specialty care with primary care. We need to be doing a better job measuring health... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

hospital industry. We posit that mandatory nonfinancial performance measurement has an information effect and a referent performance effect. The information (referent performance) effect arises because the new performance signals induce... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

encouraging hospital staff to speak up when they encounter operational problems and, when speaking up, to propose solutions to hospital management. The researchers find that both mechanisms can lead... View Details
Keywords: by Sean Silverthorne
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

b01/en/common/item_detail.jhtml?id=208126 Patient Flow at Meldon Hospital (B) Harvard Business School Supplement 608-172 This case is an e-mail that follows up on the original case, which describes a day at Meldon View Details
Keywords: Sean Silverthorne
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

outstanding work. Rob Huckman's done a lot of very interesting work on adoption of new medical technology and how competing technologies—how the organization of hospitals influences the uptake of competing technologies. He did a wonderful... View Details
Keywords: by Wendy Guild Swearingen; Health
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

situation facing Gary Gottlieb, president of Brigham and Women's Hospital (BWH), prior to the opening of BWH's integrated cardiovascular center. This case allows students to develop an appreciation of the strategic, financial,... View Details
Keywords: Martha Lagace
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

played a key role in driving performance improvement. Q: How will you take this work further? What are your next steps? A: The ideas here have been an interest of ours for some time. For instance, one of us (Michael) has written a case study about a patient safety... View Details
Keywords: by Martha Lagace
  • 02 Jul 2013
  • First Look

First Look: July 2

service standards in the company's hospitality portfolio, Far East Hospitality. Chan and her small team in the Service Quality and Standards Department (SQSD) for Far East Organization apply to the Singapore government for the National... View Details
Keywords: Anna Secino
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23 View Details
Keywords: Martha Lagace
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