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  • 14 Aug 2012
  • First Look

First Look: August 14

programs were specific enough to Buro Happold's needs and relevant to the firm's culture. The first two programs were a big success, and the firm expanded the training offerings under the Archimedes banner. The case ends with a client, a... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

linked to politics, economics, and ecology. Any bit of news, such as an oil tanker spill, a technical problem at a plant, or a political crisis in 1 of their sourcing countries, can send their share prices into a tailspin. Even good news... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

organizations involved. But Deflategate isn’t the only issue examined by the case. “What started essentially as an analytics exercise ended up as a much broader analysis of the data, the sport, the NFL, and how it’s organized and how it’s... View Details
Keywords: by Roberta Holland; Sports
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Want to create a high-profit auction? One strategy is to create "auction fever" around your sale by generating lots of hype, having strict rather than flexible deadlines at the end of auctions, and making sure winners and losers... View Details
Keywords: by Manda Salls; Web Services; Technology
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant... View Details
Keywords: by Jim Aisner
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

one-year coaching engagement and the outputs from it, including her pre-coaching self-reflection, agreed-upon purpose and outcomes, 360 feedback, the coach’s advice to her, an in-depth coach’s final report, and Lane’s one-pager of lessons learned. At the View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

http://www.hbs.edu/research/facpubs/workingpapers/papers0809.html#wp09-108 Corrigendum to 'Resource-Monotonicity for House Allocation Problems' Authors:Bettina Klaus and Lars Ehlers Abstract Ehlers and Klaus (2003) study so-called house allocation View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

which result in different utility levels for the users); and (iii) a coordination problem (lacking perfect foresight, it is unlikely that users will end up buying the same set of applications). The analysis... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

research: How do you help experts help novices?” Researchers refer to the problem as the "curse of knowledge." Zhang is on a mission to break the curse. In her research on the psychology of rediscovery, she's looking into how experts can... View Details
Keywords: by Carmen Nobel; Education
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 26 Nov 2013
  • First Look

First Look: November 26

acquisitions that occurred after the end of the industrial policy program had an important effect on the performance of the plants founded when the program was in place. Industrial policy, especially in conjunction with a competitive... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

There are three ways to differentiate in retailing: location, location, and location. The problem is that as markets mature, location becomes less potent as a competitive advantage because the consumer has a growing abundance of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

insane, or what? Q: But to say these groups are killing their patients is pretty strong language. A: Well, 300,000 people die every 3 years in hospitals, not with the problems that brought them in. What killed these 300,000 people? It's... View Details
Keywords: by Sean Silverthorne; Health
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

(January 2012) Abstract Back in the 1990s, business school professors at an Academy of Management conference debated the propriety of teaching distributive bargaining to their students. The particulars of that exchange are lost in the mists of time, but at the View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

abruptly in the Great Recession and has not come back. There are a number of theories about too much regulation, for example, or too much student debt, but it is a problem because small businesses provide a path to the American dream.... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 22 Feb 2022
  • Research & Ideas

When Will the Hot Housing Market Finally Start to Cool?

They may still be working from home, but they’re working from home in those cities. Gazette: Why does inventory remain so low across the country, and can anything be done to help ease the crunch? Gerardo Lietz: At the end of the day, it’s... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

innovated as much on how we deliver the theory in these readings. In particular, I worry that my students will forget these readings very quickly as the readings, unlike cases, are not very experiential or interactive." Watching his 10-year-old son work out math... View Details
Keywords: by Michael Blanding; Education
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

Abstract— We document a strong effect of pension and insurance company (P&I) assets on the long end of the yield curve. Using data from 26 countries, the yield spread between 30-year and 10-year government bond yields is negatively... View Details
Keywords: Dina Gerdeman
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

any other course, it teaches humility," says MacCormack. "The best lessons come when students say, 'I was convinced that the problem was this, and it wasn't.' If they end up presenting to a global... View Details
Keywords: by Michael Blanding; Education
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

implementation of an innovative, but ultimately unsuccessful strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to identify problems with, and eventually abandon, this strategy... View Details
Keywords: Martha Lagace
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