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  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

objected to such generalizations and stereotyping, saying that "Typifying women as 'more sensitive' and 'consensus building' sets up expectations that don't fit women in leadership roles . In all cases, to be fair and accurate, you... View Details
Keywords: by James Heskett
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

depressed " (Yaron Kaufman); "when motives switch from serving to grabbing" (Gerald Nanninga); "the amount that allows the stakeholders to know 'we're all in this together, and apart from our natural not manmade limitations, we all have just and... View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

objective, branch-level productivity measures, Ely said. In general, Ely added, companies such as the one they studied tend to take on one of three perspectives about diversity: 1. Discrimination and fairness perspective. The work groups... View Details
Keywords: by Martha Lagace
  • November 1995 (Revised March 2004)
  • Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
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  • August 2006
  • Article

Predicting Returns with Managerial Decision Variables: Is There a Small-Sample Bias?

By: Malcolm Baker, Ryan Taliaferro and Jeffrey Wurgler
Many studies find that aggregate managerial decision variables, such as aggregate equity issuance, predict stock or bond market returns. Recent research argues that these findings may be driven by an aggregate time-series version of Schultz's (2003, Journal of Finance... View Details
Keywords: Prejudice and Bias; Fairness; Managerial Roles; Management Analysis, Tools, and Techniques; Equity; Bonds; Financial Markets; Investment; Capital Markets; Borrowing and Debt; Investment Return
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  • October 2021
  • Supplement

Diversifying P&G's Supplier Base (B)

By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta
This (B) case accompanies the (A) case of the same title. View Details
Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Service Industry; United States; Ohio
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  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

merit? Adds Austin, "The business model is tricky for a CEO. No one wants to be perceived as taking advantage of someone with ASD. It is a fairness issue that most companies don't have." Although the company has emerged from... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • August 2023 (Revised December 2023)
  • Case

Automating Morality: Ethics for Intelligent Machines

By: Joseph L. Badaracco Jr. and Tom Quinn
As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less... View Details
Keywords: Cost vs Benefits; Judgments; Fairness; Moral Sensibility; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Technology Adoption; Risk and Uncertainty; Cognition and Thinking; Technological Innovation; Auto Industry; Technology Industry; Africa; Asia; Europe; North and Central America; Oceania; South America
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  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

recent years. Says Kominers, “It’s always nice when your research checks out with the view outside your window.” Research into action While their study didn’t necessarily look at the causes of development, Kominers says it’s a fair... View Details
Keywords: by Michael Blanding; Real Estate
  • 06 Sep 2017
  • What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

government. After all, many organizations rely on government for fair or outright supportive legislation. This is not a simple decision driven only by personal feelings. On one level, it requires analyzing the economic consequences of any... View Details
Keywords: by James Heskett
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Counterterrorism Center. Their effectiveness remains an open question, and in fairness they've not yet had a chance to prove themselves. In the private sector, this kind of change would happen over the course of a generation of... View Details
Keywords: by Garry Emmons; Service
  • 28 Apr 2015
  • First Look

First Look: April 28

315-067 Responsibilities to Employees This note provides a framework to conceptualize managers' responsibilities to employees in relation to economic, legal, and ethical considerations. It also frames the central ethical challenge for managers as exercising power in a... View Details
Keywords: Sean Silverthorne
  • November 2016 (Revised December 2016)
  • Case

Anthology: Pivoting the Business Model

By: Shikhar Ghosh and Christopher Payton
In July 2014, after 18 months and eight unsuccessful product launches, the CEO of Yabbly has agreed to sell his company to a larger, well-funded startup, providing a return of capital for his investors and a home for his team. Two weeks prior to the scheduled closing,... View Details
Keywords: Mergers ＆ Acquisitions; Business Model; Business Plan; Business Startups; Entrepreneurship; Innovation Strategy; Mobile and Wireless Technology; Internet and the Web; Mergers and Acquisitions; Business Exit or Shutdown; Fairness; Valuation; Technology Industry; Consumer Products Industry; North America; United States; Seattle
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  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

our thinking about work outmoded? What do you think? Original Article This question popped up in my mind last month after President Obama, exercising his authority under the Fair Labor Standards Act of 1938, announced a change in labor... View Details
Keywords: by James Heskett; Financial Services
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

opportunity, to get engaged. At the Kumbh Mela there was a central administration for the festival, much as there would be for a big state fair in the United States. It worked in coordination with the smaller religious groups as well as... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

infrastructure make a case in point. The exorbitant cost of new structures, the limited number of opportunities for post-Games usage, and even the sometimes questionable quality of the construction are often lost in the excitement of bringing the Olympics to "our... View Details
Keywords: Re: Multiple Faculty; Sports
  • 09 Sep 2009
  • First Look

First Look: September 9

http://cb.hbsp.harvard.edu/cb/product/709495-PDF-ENG Wal-Mart's Use of Interest Rate Swaps Harvard Business School Case 108-038 "Wal-Mart's Use of Interest Rate Swaps" recounts Wal-Mart's use of interest rate swaps to hedge the View Details
Keywords: Martha Lagace
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said... View Details
Keywords: by Julia Austin
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

it, "When companies have to play by the same rules, then fair competition can take place terms and conditions for all concerned industries worldwide seems to be a must." The one question that is within the realm of management is... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • Article

Alfred D. Chandler: His Vision and Achievement

Among historians, Alfred Chandler's influence is by far the greatest, as he has affected economics, sociology, and business administration. Chandler never took short cuts, never stinted, and never published until he was satisfied that he had done his very best.... View Details
Keywords: Goals and Objectives; Mission and Purpose; Success; Books; Demand and Consumers; Power and Influence; Economic Growth; Ethics; Knowledge Sharing; Product Positioning; Market Transactions; Fair Value Accounting
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