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  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
Keywords: by Richard Bierck; Retail
  • 15 Nov 2017
  • Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

period—some 31,160 new ventures listed in the NCCS-GuideStar National Nonprofit Research Database, produced by the National Center for Charitable Statistics at the Urban Institute. The findings in this... View Details
Keywords: by Carmen Nobel
  • Web

Behavioral Finance & Financial Stability

Financial Sector More Info The Impact of Pensions and Insurance on Global Yield Curves By: Robin Greenwood & Annette Vissing-Jorgensen JUN 2018 In this NBER working paper, researchers from the Behavioral Finance and Financial Stability... View Details
  • Web

Entrepreneurs-in-Residence - Entrepreneurship

with students 1:1, help facilitate Rock Center programs, and work with faculty on research and course development. To schedule an appointment with a EiR, follow these steps: Click on the EiR's name below.... View Details
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

In the 1990s, when Harvard Business School Professor Lynn S. Paine was researching and writing about examples of corporate misconduct, she hoped more businesses would take decisive action to root out fraud and other unethical behavior.... View Details
Keywords: by Dina Gerdeman
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries at the center of national... View Details
Keywords: by Jim Aisner
  • Research Summary

Career Histories and the Biotechnology Industry

Professor Higgins' other major project focuses on the consequences of individuals' career experiences for firms and industries. This second research stream centers on the careers of executives in the biotechnology industry.

Professor Higgins has written... View Details

  • Web

Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge... View Details
  • October 1, 2021
  • Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
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  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with his staff and patients and how the provider team focuses on patient care. A key measure of productivity for the surgery center is... View Details
Keywords: Martha Lagace
  • Web

Podcast - Business & Environment

Net Zero Targets 19 JUL 2023 | Climate Rising In this episode, Melissa Lott, Director of Research and Senior Research Scholar, Center on Global Energy Policy at Columbia... View Details
  • May 2021
  • Article

Value-Based Healthcare in Urology: A Collaborative Review

By: Chanan Reitblat, Paul A. Bain, Michael E. Porter, David N. Bernstein, Thomas W. Feeley, Markus Graefen, Santosh Iyer, Matthew J. Resnick, C.J. Stimson, Quoc-Dien Trinh and Boris Gershman
Context:
In response to growing concerns over rising costs and major variation in quality, improving value for patients has been proposed as a fundamentally new strategy for how healthcare should be delivered, measured, and... View Details
Keywords: Value-based Healthcare; Integrated Practice Units; Outcome Measurement; Time-Driven Activity-Based Costing; Health Care and Treatment; Value; Cost Management; Strategy; Outcome or Result; Measurement and Metrics
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  • Research Summary

Capitalism as a System of Governance

My research interest is in further exploration of the analytic utility of an original conception of capitalism as an indirect, three level system of governance for the economic relationships within political entities, and mostly within nation states. This three level... View Details
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input was considered crucial. Qualitative data collected in 190 interviews with employees... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

respectively, have revolutionized the relationship between the individual and computer technology. Once the exclusive domain of academia and research facilities, computers can now be found in every area of business, government, and... View Details
Keywords: Martha Lagace
  • Web

About - Global

been a leader in developing field-based research for management education around the world. 2022 Senior Researcher hired in Nairobi to provide research support for the Africa... View Details
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

of development projects, but empirical research shows that some projects deviate from strict mirroring, seemingly without harmful effects. In this paper, we formally define the mirroring hypothesis, describe its theoretical underpinnings,... View Details
Keywords: Martha Lagace
  • Web

Programs & Resources - Entrepreneurship

Summer Fellows Entrepreneurs-In-Residence Loan Reduction YouTube Channel For Alumni More than 50 percent of our graduates create ventures in a quest to change the world. The Rock Center provides unrivaled support as our alumni transform... View Details
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

electrical current, they pressed the lever over and over again, hundreds of times per hour, foregoing food or sleep, until many of them dropped dead from exhaustion. Further research found pleasure centers... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

theory of the firm owe to Chandler, but there are other important examples. For example, during the 1950s Harvard's Research Center in Entrepreneurial History, organized by HBS business historian Arthur... View Details
Keywords: by Sean Silverthorne