Employee Behavior - Publications - Faculty & Research

01 Mar 2014
News

Clubs Hopping: A Healthy Dialogue

company, turning it into an industry leader. His insights on how he empowered his employees were really unique, and I heard many CEOs in the audience say that they wanted to start implementing some of his methods. Scott Huennekens (MBA... View Details

Keywords: Morrell, Daniel; healthcare; HBSAAA

17 Apr 2019
News

Give It to Me Straight

the book with an anecdote about Bob, this well-liked employee of yours who produced subpar work. Can you recount that story and talk about how that experience was instructive for you? Kim Scott: This experience with Bob was probably the... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

01 Mar 2019
News

3-Minute Briefing: Richard Edelman (MBA 1978)

Chicago in 1952. His biggest risk was putting me in charge of the New York office in 1981, when I was 27 years old. In five or six years, that office grew from 12 employees to 100. I didn’t know what I didn’t know. Part of what keeps me... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services

November 2007
Case

Differences at Work: Ben (A)

By: Sandra J. Sucher and Rachel Gordon

During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity

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Introduction - The Worker - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

worker behavior at the Western Electric Hawthorne Plant in the mid 1920s, that recognition and a sense of belonging played a critical role in influencing employees’ productivity and morale. The images students could study in the... View Details

01 Sep 2011
News

Faculty Books

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives:... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

01 Apr 1999
News

Spirit at Work

uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and employees alike seem to find common themes emerging when they begin thinking... View Details

Keywords: Marguerite Rigoglioso

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

group of the unit's most highly respected employees to interview colleagues and internal and external customers. They then report to their leaders what they have learned about the organization. After gathering profiles of over 150... View Details

Keywords: Judith A. Ross

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

#MeToo about power dynamics and changing norms of behavior apply across society,” she says. “At a small company, you might not have the same tools to address harassment, and your options might feel more limited, but companies need to... View Details

Keywords: by Avery Forman; Food & Beverage

24 Apr 2014
News

Leaders must be strategists first

behavioral aspects of leading a firm—building organizations and influencing people. Montgomery wants to change that approach, teaching leaders to ask the question, What will this firm be, and why will it matter? Although a company may... View Details

25 Feb 2020
News

Research Brief: May I Ask Your Advice?

as if we develop a curiosity about the person’s potential. “We start thinking about how we can help this person grow into the employee that we believe they can be,” she says. Whillans and her fellow researchers are looking into whether... View Details

Keywords: Jen McFarland Flint

05 Sep 2007
First Look

First Look: September 5, 2007

critical action phase. We draw on the research on behavioral forecasting, ethical fading, and cognitive distortions to gain insight into the forces driving these faulty perceptions and, noting how these misperceptions can lead to... View Details

Keywords: Martha Lagace

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

http://hbswk.hbs.edu/item/6792.html Published: October 31, 2011 When evaluating compensation issues, economists often assume that both an employer and an employee make rational, albeit self-interested choices while working toward a goal.... View Details

Keywords: by Staff

19 Sep 2018
Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever... View Details

Keywords: by Sean Silverthorne

01 Mar 2005
News

Job Interviews

On the most basic level, job interviews provide an opportunity for companies and potential employees to exchange essential information. But in today’s crowded job market, applicants who really want to outclass the competition need to go... View Details

Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services

25 May 2021
Blog Post

The Surprising Power of Nostalgia at Work

meaninglessness, uncertainty, and boredom. These negative psychological states increase nostalgia because nostalgia is restorative. After conducting dozens of studies using diverse methods ranging from qualitative text analysis, self-report surveys, and View Details

Keywords: All Industries

01 Sep 2017
News

Alumni on the Best Business Advice They’ve Ever Received

simple question: What was the best piece of business advice you’ve ever received? We’ve compiled their answers for a forthcoming special edition of our Skydeck podcast. Here are a few of our favorites. “Never forget that your employees... View Details

Keywords: Dan Morrell; Skydeck; podcast; Management of Companies and Enterprises; Management

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Best Employees Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says Ian Larkin. In fact, they may turn off your best employees... View Details