Education Technology - Publications - Faculty & Research

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HBS Entrepreneurship Summit - Alumni

Sessions on the technologies that will define the next decade Small-group discussions built to provide intimate support on personal challenges Programming addressing the unique challenges facing underrepresented founders For additional... View Details

23 Mar 2022
Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

leveraging existing technology and infrastructure to enhance the quality of early childhood education for disadvantaged kids. And while the state-run preschools and primary schools that serve this population... View Details

01 Sep 2023
Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

strategy to help improve student outcomes in Washington state, and supported the postsecondary education team to determine how technology can boost college advisors’ productivity and improve student outcomes... View Details

30 Mar 2003
Research & Ideas

The Future of IT Consulting

an impressive education and training facility called St. Charles, outside of Chicago, which focuses on maintaining currency in the skill levels of their professionals, as well as providing a leading tool for equipping their professionals... View Details

Keywords: by Sarah Jane Johnston; Consulting

Article

Your Sales Training Is Probably Lackluster. Here's How to Fix It

By: Frank V. Cespedes and Yuchun Lee

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details

Keywords: Salesforce Management; Training

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General Management Curriculum - Faculty & Research

in effective leadership. MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits The Arts of Communication Candace Bertotti Spring 2026 Q3Q4 1.5 Building and Sustaining a Successful Enterprise (also listed under View Details

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

expanding its business-cleaning offerings to new markets to match new demands and unmet needs. Zoom removed time limits from basic accounts for primary school educators who now need to use its teleconferencing software for teaching. Fan... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

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Leadership - Health Care

Health Care Initiative Leadership 1ms Robert S. Huckman Howard Cox Health Care Initiative Faculty Chair Professor Huckman teaches the second-year course in Operations Strategy and has taught HBS Executive Education programs and the... View Details

December 2023
Article

Self-Orienting in Human and Machine Learning

By: Julian De Freitas, Ahmet Uğuralp, Zeliha Uğuralp, Laurie Paul, Joshua B. Tenenbaum and T. Ullman

A current proposal for a computational notion of self is a representation of one’s body in a specific time and place, which includes the recognition of that representation as the agent. This turns self-representation into a process of self-orientation, a challenging... View Details

Keywords: AI and Machine Learning; Behavior; Learning

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial... View Details

Keywords: by Staff; Pharmaceutical

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Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

RESEARCH CENTER (Silicon Valley) Bringing insights from tech industry into the classroom As West Coast companies make game-changing technological advances in areas such as generative AI, the metaverse, and blockchain, the center develops... View Details

Keywords: Jennifer Gillespie

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Faculty - Creating Emerging Markets

Administration Research Interests : customer relationship management , marketing , technology management Interviews Aroon Purie Shahnaz Husain Ranjan Kapur Nien-he Hsieh Kim B. Clark Professor of Business Administration Research Interests... View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details

Keywords: by Dina Gerdeman

22 May 2018
First Look

New Research and Ideas, May 22, 2018

McGinn Abstract—Using a randomized control trial, we examine whether offering adolescent girls nonmaterial resources—specifically, negotiation skills—can improve educational outcomes in a low-income country. In so doing, we provide the... View Details

Keywords: Dina Gerdeman

22 May 2012
First Look

First Look: May 22

http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12819 Do you Need a New Product-Development Strategy? Authors:Alan MacCormack, W. Crandall, P. Toft, and P. Henderson Publication:Research Technology Management 55, no. 1... View Details

Keywords: Sean Silverthorne

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Beth Clark | About

Elizabeth (Beth) Clark Bio As the Chief Information Officer at Harvard Business School (HBS), Beth Clark oversees the transformation and strengthening of enterprise IT, ensuring alignment with the School's reputation for excellence. Leading a team of 300 View Details

27 Jan 2015
First Look

First Look: January 27

public market. Explores at the corporate level the tension between Edison's effort to generate profits while achieving excellent educational outcomes. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/813113-PDF-ENG Harvard... View Details