Publications

24 Sep 2019
News

Connecting Patients and Providers

prospective patients. Patients can upload their data just once and share it with any doctor on the platform who needs access. Trustedoctor also encourages digital consultations, reducing the cost and travel... View Details

04 Jun 2018
Blog Post

How to Create a Presence Without Being Present

Recruiting Relations Manager, “Many of our students want these kind of companies, but if they don’t recognize your name, they may not give you their full attention.” Fortunately, there are alternative ways to connect. “Don’t feel pressure to come to campus,” says Cathy... View Details

Keywords: All Industries

November–December 2021
Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia

We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details

Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers

SSRN

February 2019
Case

Halliday's OASIS

By: Scott Duke Kominers and Nicole Tempest Keller

Wade Watts has won control of the OASIS – a futuristic, immersive virtual reality game world. He must decide on rules, rights, and marketplace design, balancing the founding principles of the OASIS with the platform’s potentially negative externalities. View Details

Keywords: Managing Markets; Corporate Responsibility; Virtual Reality; Digital Platforms; Management; Corporate Social Responsibility and Impact; Social Media; United States

Educators

Purchase

February 2024
Case

Does “Matter” Matter? Amazon and Open Standards in the Smart Home Industry

By: Frank Nagle

In early 2023, the smart home industry stood at a pivotal juncture. The recent launch of “Matter” version 1.0, an ambitious interoperability standard developed by the Connectivity Standards Alliance (CSA), promised to unify a fragmented market plagued by incompatible... View Details

Keywords: Digital Platforms; Resource Allocation; Standards; Business Strategy

Educators

Purchase

01 Mar 2024
News

What is Web3?

over their own digital assets typically secured and facilitated by blockchain technology in a decentralized manner. Unlike in traditional centralized systems where ownership is often determined and managed by intermediaries such as large... View Details

February 2001
Case

Sun Microsystems, Inc.: Solaris Strategy

In the late 1990s, Sun Microsystems' Solaris has emerged as the dominant UNIX-based alternative to Microsoft for server operating systems. At the same time, the open source operating system Linux has appeared unexpectedly, and it is generating significant excitement... View Details

Keywords: Digital Platforms; Competition; Open Source Distribution; Standards

20 Apr 2020
News

To Build Connection in Quarantine, Clubs Go Virtual

organizations face in designing and implementing effective digital platforms that support a range of functions and stakeholders. “We talked about what it really means to transition to View Details

Keywords: Margie Kelley

01 Dec 2020
News

Quantum Leap

little like the digital computers of the midcentury: enormous, primitive, and unreliable, says Jim Ricotta (MBA 1985), CEO of Aliro Quantum Technologies. We’re also constrained by the limited number of qubits (or quantum bits) that these... View Details

Keywords: Jen McFarland Flint; Computer and Electronic Product Manufacturing; Manufacturing

May 2017
Supplement

Betfair (B)

By: Ramon Casadesus-Masanell, John Heilbron and Neil Campbell

Buoyed by success in the market for gambling contracts, Betfair attempts to enter the market for financial products using its exchange model. View Details

Keywords: Betfair; Exchange; Business Model; Betting; Leisure Industry; Market Design; Digital Platforms; Diversification; Financial Services Industry; Entertainment and Recreation Industry; Europe

Purchase

September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Macintosh Version

Keywords: Applications and Software; Digital Platforms; Banking Industry

September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Windows Version

Keywords: Applications and Software; Digital Platforms; Banking Industry

2018
Working Paper

The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb

By: Chiara Farronato and Andrey Fradkin

We study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers - peer hosts and hotels - who provide differentiated products. We estimate this model using data from... View Details

Keywords: Peer To Peer; Digital Platforms; Market Entry and Exit; Competition; Accommodations Industry

Read Now

June 1995
Supplement

Frito-Lay, Decision Support System Software: Macintosh Version

Keywords: Decision Making; Applications and Software; Digital Platforms

October 1994
Supplement

Frito-Lay, Decision Support System Software: Windows Version

Keywords: Decision Making; Applications and Software; Digital Platforms; Food and Beverage Industry