Digital Organizations - Publications - Faculty & Research

01 Jun 2024
News

Competing in the Age of AI

chair of the Digital Data Design Institute at Harvard and the coauthor of the book Competing in the Age of AI. He likens the sometimes-awkward process of embracing these technological shifts to learning to ride a bike. “Steve Jobs talked... View Details

Keywords: April White

25 Aug 2003
Research & Ideas

Why IT Does Matter

the Internet, the cost of communications was seen as limiting IT's wider use. Packet switching was invented as a way to digitize voice, data, and video in a matter that enabled digital computers (and its... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

investments. Through Solara’s IoT-enabled systems with dynamic pricing, digital payments, and booking features, farmers can operate their own irrigation businesses, serving their non-pump owning neighbors water at rates below current... View Details

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details

Keywords: podcasts

01 Jun 1998
News

Simmons Family Endows Professorship

he became the youngest state banking commissioner in the United States when he was appointed to that position in Utah. He left this post in 1952 to organize the Bank of Utah in Ogden. A year later, he became president of the Lockhart... View Details

14 Jan 2014
First Look

First Look: January 14

help-friendly organization has to be actively nurtured, however, because helpfulness among colleagues does not arise automatically: competition, pride, or distrust may get in the way. The trickiness of this management challenge-to... View Details

Keywords: Sean Silverthorne

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

Steamships, electricity, the railroad, airplanes, the internet—technology and business have always been intertwined. Now a new tech revolution is pushing forward as organizations figure out how to use artificial intelligence to help them... View Details

Keywords: by Sean Silverthorne

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

a direct connection between a social media chat about a product with the actual purchase of that product. “The biggest challenge right now is that all this money is shifting into digital marketing, but there are still a lot of questions... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

01 Dec 2022
News

Future Vision

digitization and digital transformation while paying attention to issues such as ethics, privacy, bias, and cybersecurity. This understanding will be vital to successful View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases. But when data analytics is used successfully, View Details

Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

executives embrace the customer’s vantage point and organize their thinking in terms of three layers. The first layer is to articulate the current or standard business model. After all, most startups need to pull customers away from... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

May 2021 (Revised August 2021)
Case

Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test

By: Benjamin C. Esty and Allison Ciechanover

As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details

Keywords: COVID-19 Pandemic; Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Digital Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Cross-Cultural and Cross-Border Issues; Travel Industry; Tourism Industry; Service Industry; United States

Citation

Educators

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Web

Climate Impact - Business & Environment

and water, rather than fossil fuels, as feedstocks we can use clean electricity to produce all the organic compounds we need.” David Chan MBA 2018 | CCO, Head of Business Development, & Founding Team Member, FarmTogether “FarmTogether is... View Details

Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Impact of the New Medium Medium of Artistic Expression A NOBLE PROTOTYPE OF INDUSTRY Harvard Business School and Polaroid Innovation and Entrepreneurship TIMELINE POLAROID FILMS RESEARCH LINKS Digital Archival Resources Archival... View Details

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing By: Battilana, Julie Abstract— While in recent decades the social and business sectors have evolved... View Details

Keywords: Dina Gerdeman

August 2018 (Revised October 2019)
Case

C3.ai—Driven to Succeed

By: Robert Simons and George Gonzalez

CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details

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10 May 2016
First Look

May 10, 2016

Decline and Encarta's Emergence By: Greenstein, Shane Abstract—The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s... View Details

Keywords: Carmen Nobel

01 Dec 2022
News

Action Plan: To the Letter

anywhere, forever. But the business model is changing. Chacko likens it to the evolution of music sales, from analog purchases to digital purchases, to digital streaming platforms, in which you pay for... View Details

Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

Summing Up The Subscription Model: Down but Not Out Just as manufacturing organizations are once again adopting a subscription model as a means of pricing product-service packages marketed as solutions, it appears that Internet-based... View Details

Keywords: by James Heskett

10 Nov 2015
First Look

November 10, 2015

share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50062 November 2015 Harvard... View Details