Design thinking - Publications - Faculty & Research

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Launching Tech Ventures | HBS Online

experimentation is vital to finding product-market fit, and how to raise venture capital successfully. This course features access to an AI course assistant bot, in beta release, to facilitate your successful completion of the course. 5-6 hrs Module 1 View Details

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2024 Reunion Presentations - Alumni

Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior—business partners, employees, investors, news organizations, and others. And whether we’re aware of it or not,... View Details

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

analytical knowledge to more of what we call "doing" (skills) and "being" (a sense of purpose and identity) must occur. Business schools need to think innovatively about how best to use the resources available to them. For example, there... View Details

Keywords: by Martha Lagace; Education

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

kicking off a panel discussion at Cyberposium 2000. "But I think it's fair to characterize the incubator space as rather a sleepy one." Until now, that is. Once largely the domain of universities and public economic development... View Details

Keywords: by Kenneth Liss

31 May 2017
What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

categories, including those served by Walmart. Amazon’s success raises questions about the future of retailing. Is an “Amazon 2.0” even now in the early stages of design and introduction? Is the wheel of retailing any longer a valid or... View Details

Keywords: by James Heskett; Retail

22 Jul 2019
Book

How to Be a Digital Platform Leader

create even within a very traditional, industrial business. We think the basic design of Predix was heading in the right direction, but the challenges in execution have been severe. Lagace: A central concern... View Details

Keywords: by Martha Lagace

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

components that support IoT will almost certainly face this pressure. Again, we’ll see this primarily at the level of intermediate goods, and that will pass through to lower selling prices on a range of products. On the design tool side,... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

Aug 2013
Conference Presentation

Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks

By: Ranjay Gulati and Luciana Silvestri

Keywords: Ambiguity; Cognition; Collaboration; Networks; Organizational Design; Cognition and Thinking

Citation

11 Jul 2012
Research & Ideas

The Future of Boards

eight experts and practitioners, all with ties to HBS, to examine the state of boards today, what lies ahead, and what needs to change in the context of an increasingly global world that has seen the complexity of corporations increase to a dizzying degree. “I do View Details

Keywords: by Julia Hanna

08 Oct 2010
What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

constant reminder of the enormity of the leak that it hastened actions that would otherwise have taken longer and been much less effective in stopping the leak and dealing with the cleanup. Now comes a little-publicized provision of the Dodd-Frank legislation View Details

Keywords: by Jim Heskett

01 Sep 2016
News

Clay Christensen on Competing Against Luck

outlines—the “theory of jobs to be done”—and how that concept might play out in the auto industry. —Dan Morrell Your theory essentially reframes how managers think about their products or services—as a sort of job that the customer is... View Details

01 Dec 2022
News

Case Study: Your Call Is Important to Us

verticals while the sales and marketing organization expands, but there might be a happy medium—going just slightly deeper, for example, instead of taking on a whole new set of problems, end-to-end. Which approach do you think the... View Details

Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

When you think about which countries have produced the greatest management innovations, the United States and Japan are likely to top your list. But it was Germany in the late 1800s and early 1900s that was a cauldron of innovative and... View Details

Keywords: by Sean Silverthorne

06 Nov 2013
What Do You Think?

Is Top-Down Resource Allocation on the Rise?

organization is still important for the best results. A number of factors were cited in determining the mix of inputs, responsibilities, and decisions associated with an RAP designed to maintain organizational agility over its life cycle.... View Details

Keywords: by James Heskett

01 Jun 2015
News

3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)

think Hello Kitty is just for kids, but it’s for all ages. For example, a lady might want a Hello Kitty golf bag or jewelry for herself. We also have a licensing partnership with the hard rock band KISS. We don’t believe this is a... View Details

Keywords: Julia Hanna; Hello Kitty; Special Design Services; Special Design Services; Special Design Services

14 Nov 2007
Research & Ideas

Growing CEOs from the Inside

who somehow have maintained enough detachment from the local traditions, ideologies, and shibboleths that they have retained the objectivity of an outsider," Bower writes. Think Anne Mulcahy, CEO of Xerox, who started out as a sales... View Details

Keywords: by Sean Silverthorne; Employment

28 May 2019
News

3-Minute Briefing: Tom Hulme (MBA 2007)

use digital tools to take the friction out of bringing together a diverse set of people to co-create and iterate. That became OpenIDEO. We now have a couple hundred thousand people collaborating online for the social good. Most businesses start with the executives... View Details

Keywords: April White

30 Oct 2005
Research & Ideas

Tuning Jobs to Fit Your Company

In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic "spans" of a job—control,... View Details

Keywords: by Robert Simons

23 Jul 2012
Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Editor's note: As traditional hierarchical organizations flatten, new ways of thinking about internal communications must be developed—news no longer flows just from top to bottom. In Talk, Inc.: How Trusted Leaders Use Conversation to... View Details

Keywords: Re: Boris Groysberg

Publications