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  • All HBS Web  (1,917)
    • People  (6)
    • News  (615)
    • Research  (869)
    • Events  (5)
    • Multimedia  (7)
  • Faculty Publications  (133)
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  • 07 Jun 2016
  • Op-Ed

Can Brand Trump Win a Presidency?

TripAdvisor. Brand Trump has been extended to other categories, from steaks, to education, to apparel. Not all of these ventures have succeeded. Few guests see the competencies of a good hotelier as relevant to designing distinctive... View Details
Keywords: by John A. Quelch; Advertising; Media & Broadcasting
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

conclude that business leadership would be wise to push past pride and the false sense of self importance, and include within the decision making process those in the enterprise who know the actual nuts and bolts of the business." Several respondents described... View Details
Keywords: by James Heskett; Food & Beverage
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

governments to influence choices in ways that encourage choosers to make decisions in their best interest. They call it "libertarian paternalism." This involves utilizing "nudges" such as the wording of choices in ways that influence individual... View Details
Keywords: by Jim Heskett
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

India. "The case raises an uncomfortable question: Why should Monitor pay a Harvard MBA top dollar to conduct business research in the United States while an Indian Institute of Management graduate could do the work just as effectively in Delhi for much lower pay?"... View Details
Keywords: by Julia Hanna
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

customer acquisition approach. Communication programs must be tailored to the desired customer segments. The engineering company, dealing with a relatively small number of customers (twenty to thirty), developed a so-called "education program" View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

engineering and designing for 'buildability.'" Down The Road While U.S automakers retrench, Toyota is aggressively building American factories and, with other foreign automakers, adding billions of dollars to the U.S. economy while... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 22 Mar 2016
  • First Look

March 22, 2016

must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2011
  • First Look

First Look: October 18

creativity is a better predictor of unethical behavior than intelligence (Experiment 1). In addition, we find that participants who were primed to think creatively were more likely to behave dishonestly than those in a control condition... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

voting voice to determine which pieces by new, independent designers will be offered for sale on the site. Those who vote for the winning item of the day receive credits and rewards. The business launched last September as the pair began... View Details
Keywords: by Julia Hanna; Education
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

collection of research and readings about head-on collisions between corporations and consumers, how to think through potential problems in advance, and course-correcting when the inevitable disaster occurs. A Good Place to Start... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

host's profile picture is the second-most prominent element on any listing page, displayed next to the default picture of the property.) "Research has shown that when something is more salient, you respond more to it," Luca says. "This is something a platform should... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

dangerous, and male-dominated—because these settings have undergone radical operational and cultural changes designed to increase safety and effectiveness. In the particular company we studied, these changes resulted in a decline in the... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

a hunting and fishing equipment retailer in the U.S. In June of 2003, founders Dick and Jim Cabela wanted to liquidate some of their holdings. However, Cabela's was not ready for an IPO, and the brothers were not interested in selling Cabela's to a strategic acquirer.... View Details
Keywords: Martha Lagace
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

past. Health plans think of themselves as insurance companies because that is what they started out doing. Providers are organized around the old functional structure of specialties, rather than integrated care organizations. It is a lot... View Details
Keywords: by Roger Thompson; Health
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

Dream Challenge (involving experts as solvers), we believe this work is unique in that it specifically recruited non-domain experts via the Topcoder platform. Lagace: How did you design and carry out the study? Why Topcoder? LISH team:... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

premium? "I think the central question posed by the cases—and we can generalize this more broadly beyond Porsche—is, what difference does location make in a globalized world? Can products just be manufactured anywhere?" One... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

Back in 2001, I wanted to test some theoretical predictions about negotiations versus auctions. At the time I was co-course head for the first-year required course on Negotiation at HBS, so I designed an elaborate experiment that used all... View Details
Keywords: by Julia Hanna
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

business leaders. “It’s disheartening to realize just how many women have had their careers and lives affected. But when you think back to Anita Hill over 20 years ago, there’s a difference now in recognizing how widespread this is, and... View Details
Keywords: by Dina Gerdeman
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Applegate teaches "innovation is not an option." We've identified articles and working papers covering a wide range of thinking about innovation management to answer some specific questions you may have about tapping the creativity buried... View Details
Keywords: Re: Multiple Faculty
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