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Show Results For
- All HBS Web
(1,327)
- News (199)
- Research (977)
- Events (4)
- Multimedia (3)
- Faculty Publications (314)
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details
Keywords: by Jill Avery and Richard Edelman
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
says. Adds Størmer, "There are probably business benefits in relying on radical simplicity to free and empower employees in a similar way." Our e-mail Q&A follows. Martha Lagace: Miles Davis defied the critics who thought he... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
Mitchell B. Weiss has heard it too many times: government doesn't work. Too slow. Too bureaucratic. Too burdened by procurement rules and performance measures. "Some of that is fair, and some of that is unfair, but it adds up over... View Details
Keywords: by Michael Blanding
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
air.” Two critical questions, posed by Hernan Saenz and Dunigan O’Keeffe of Bain and Company, can help organizational leaders frame their thoughts about how to survive in the present and position their companies to thrive in the... View Details
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
contains men with a wide variety of attitudes and capabilities. Some lost their jobs for what they did; others lost their jobs for what they didn’t do. What’s to be done with senior executives such as these? It’s the duty of boards reviewing their CVs to View Details
Keywords: by James Heskett
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
in February, which helped it operate in the critical weeks of March with limited problems. Third, by continuously and effectively sharing the learnings emerging from the Chinese subsidiary when the knowledge on the new virus was very... View Details
- 16 Jul 2013
- First Look
First Look: July 16
clear; 4) Taking the wrong approach to performance assessment. Milestones relevant to each stage of an initiative's development should be established, and key assumptions in the business plan should be linked to the financial forecast; 5)... View Details
Keywords: Anna Secino
- Web
2024 Reunion Presentations - Alumni
engineering. It requires immersive engagement in the technology, putting oneself in the decision-maker's shoes, and grappling with how GenAI can solve business challenges and opportunities. In this session, we will discuss critical... View Details
- 04 Sep 2019
- News
What I Do: Keith Cerny (MBA 1991)
performances throughout the Bay Area with a range of groups, including the Berkeley Contemporary Chamber Players. After majoring in music and physics at the University of California at Berkeley, he studied conducting at London’s Guildhall... View Details
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
critical processes the board and its committees must perform to meet these external objectives; and highlights the board's composition and skills, the information packages, and the meeting dynamics that... View Details
Keywords: by Robert S. Kaplan
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
collaboration encouraged by today’s communication tools like Slack and Skype good or bad for finding the best answer? “I don’t want there to be zero communication, but I do think that transparency and communication do have downsides" To find out, the researchers... View Details
Keywords: by Roberta Holland
- Web
Strategy Execution - Course Catalog
critical performance variables and design management control systems to track progress in achieving key goals. Controlling strategic risk: You will learn how to identify... View Details
- 11 May 2011
- Research & Ideas
Building a Better Board
meaningfully to strategy development. Making It Safe To Be Critical Chief among the responsibilities of a corporate board member is to develop and share an honest assessment of the company's performance, including the View Details
Keywords: by Carmen Nobel
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
offices because so many of us work in them, and we have very strong opinions about them. They were all the rage in the late 20th century, and academic attention in them followed suit. But most of those studies were based on survey data (self-reported, by definition)... View Details
Keywords: Re: Ethan S. Bernstein
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
its own performance was critically dependent on the ability of its key suppliers to manufacture goods quickly, responsively, and at low cost. Kenyon developed a sourcing leadership theme on its strategy map... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
New Model for High Performance But lately the challenges for professional service firms (PSFs) have been growing in size and complexity, and the excitement is more the type you need a stomach antacid to control. The dilemma, says HBS... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
Aoki took command of a key variable in restaurant management: table turnover, or "turns." "Rocky made the restaurant a theater, with the chef as the star of the show," Klug says. "When the meal was over, the chef... View Details
Keywords: by Garry Emmons
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
systems and processes. Moreover, the firm had experienced a slight decline in performance and increasing competition from major rivals prior to his arrival. We were intrigued by the changes taking place at Alpha, particularly as we... View Details
Keywords: by Martha Lagace
- 01 Dec 2010
- News
Faculty Books
critical performance variables are we tracking? What strategic boundaries have we set? How are we generating creative tension? How committed should our employees be to helping... View Details