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- All HBS Web
(1,548)
- People (6)
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- Research (880)
- Events (2)
- Multimedia (3)
- Faculty Publications (212)
- Web
Managing Service Operations - Course Catalog
of our species literally depends upon it. Yet, service organizations are often designed and managed in a way that prevents us from realizing our potential. Service organizations are complex and diverse, and they continue to grow in... View Details
- 01 Oct 2000
- News
HBS Alumni Association Board of Directors: President's Report
the Board, and I'd like to briefly review the activities of our committees and update you on how each has worked to improve and enhance alumni services. Continuing Education for Alumni In response to the... View Details
- 10 Nov 2020
- News
In Harmony
organization, with nearly 25 percent of its income going directly toward scholarships to attract top performers. The rest is used to bring in guest artists, recruit top faculty, maintain facilities, and continually View Details
- 01 Mar 2013
- News
Two Decades of Social Progress
improve institutions dedicated to creating social value. The initiative's impact on the School has been profound. HBS faculty have written nearly 1,000 cases, articles, and books on social enterprise since the initiative's inception, and... View Details
- Portrait Project
Jared Simon
Industrial Revolution and the Green Revolution were predicated on eliminating mankind's age-old struggle with nature. Starvation, exhaustion, succumbing to the elements; all were to be tragedies of the past. In many ways, mankind succeeded. View Details
- 14 May 2013
- Blog Post
Alumni: Where are they now? Featuring Matt…
among cities.I co-ran our inaugural Mayors Challenge, a competition to inspire American cities to generate innovative ideas that solve major challenges and improve city life. (We launched a second competition in Europe this fall.) I also... View Details
Keywords: Nonprofit / Government
- 25 Jul 2024
- News
Mentorship Program in Singapore is Still Lighting the Way to Success
perspectives I wish I’d heard when I was younger is what motivated me to create this program, and is what continues to excite me most.” After high school, students in Singapore are assigned to either a trade school or a university, based... View Details
Keywords: Margie Kelley
- 01 Feb 2001
- News
HBS Alumni Association Board of Directors: President's Report
students to alumni benefits, market the benefits effectively, and improve the overall level of involvement of recent graduates. The Global Alumni Conference Committee continues to play a key role under the... View Details
- 01 Sep 2015
- Blog Post
Building a Startup at HBS
next months, we refined the idea and worked towards a prototype by continuing to talk with medical professionals throughout Boston. We also met with engineers at MIT to improve the technical aspects,... View Details
- 24 Apr 2013
- Research & Ideas
Who Sets Your Benchmarks?
Reaching Your Potential. Kaplan continues his theme of self-directed assessment and improvement with his new book, to be released in early May, What You're Really Meant to Do: A Road Map for Reaching Your... View Details
- 01 Mar 2004
- News
Alumni Relations Gets a New Director
outreach in three ways: continuing to expand lifelong learning programs, such as The Entrepreneur’s Tool Kit and Charting Your Course: Discovering Working Options, aimed specifically at HBS alumni; improving... View Details
- Profile
Thomas Grenier
case method is something of a shock," Thomas admits. "I thought I'd learn a lot of content — formulas and models. Here, the emphasis is on skills, which is great, because you can read content on your own. But the section experience and the case method View Details
- 01 Dec 2014
- News
Instilling Production with Principles
Hilfiger. But chairman Marjorie Yang doesn’t spend much time talking about apparel anymore. Instead, she’s talking about the importance of improving the livelihood of workers (which reduces turnover) and reducing water and electricity use... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
are delivering, and as a tool to continuously improve their processes. Innovative providers will market their areas of excellence and will grow geographically as opposed to growing solely by offering new... View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
'voice' into action is the way to reach a 'golden era' in marketing productivity." Whether the real potential for improvement in marketing productivity primarily lies in the minds and behaviors of existing or potential customers will... View Details
Keywords: by James Heskett
- 01 Jun 2010
- Sharpening Your Skills
Sharpening Your Skills: Social Reporting
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit... View Details
Keywords: by Staff
- 01 Jun 1997
- News
MBA Program:Rapid Innovation in '96
Foundations is organized to build community by allowing each student to meet virtually every other student in the cohort. Foundations begins with a simulation in which students inherit a failing business and must turn it around using teamwork, analysis, and View Details
- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
soberly. "I think the best way I can help children is to work to improve the emotional health of their parents and families." "I think the best way I can help children is to work to improve the emotional... View Details
Keywords: Thomas Frick
- 28 May 2019
- News
Cure All
interactions between health care providers and payers, as well as antitrust enforcement. Here, they discuss what it would take to improve the provision of care. Say you’re settling into your seat for a short-haul flight, and your seatmate... View Details
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
mixer. This project has taken over 1 year to develop, mainly because the division's management team continually asked for more analysis, and R&D was slow in developing a reasonable technology to create a soft-grip handle. Finally, the... View Details
Keywords: by Carmen Nobel