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- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
The Internet of Things (IoT) has been near the top of the technology-hype lists for years. In 2018, Gartner’s Hype Cycle for Emerging Technologies ranked IoT platforms as cresting the “peak of inflated expectations” stage and ready to... View Details
- June 2020
- Supplement
RBC: Transforming Transformation (B)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Financial Services Industry; Financial Services Industry; Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
- 04 Jan 2012
- First Look
First Look: January 4
the menu than a higher-ability menu setter. Nevertheless, the menu optimally offered by a higher-ability menu setter remains superior. This results in a negative relation between menu size and menu quality:... View Details
Keywords: Carmen Nobel
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
efficiently and decrease costs as we increase service levels to customers," says Nathaniel Leonard, supply chain director for the Engineered Products Division of Goodyear Tire & Rubber, Akron, Ohio.... View Details
Keywords: by David Stauffer
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
system by repeatedly downloading their own papers, so that others would see the high download count and assume that these particular papers were very popular. SSRN maintains detailed historical records of... View Details
Keywords: by Carmen Nobel
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W.,... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
sustained growth while pursuing a strong export orientation provided the empirical backdrop for this approach. Government policy to achieve export-led growth is then essentially about findings ways to increase the ability to sell domestically produced goods View Details
Keywords: by Christian Ketels
- 18 Dec 2012
- First Look
First Look: December 18
capture value from intellectual property (IP). We define what it means for a system to be "IP-modular," and illustrate the application of this concept in a number of practical situations. From the... View Details
Keywords: Carmen Nobel
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
experimented with computers and with designing an electronic office of the future. It formed Xerox Computer Services, acquired Scientific Data... View Details
Keywords: by Paul Gompers & Josh Lerner
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
delivering goods and services at or below contracted costs. Prospects for obtaining future contracts should be closely linked to performance on existing contracts. New contract forms; better planning,... View Details
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
- 30 Aug 2011
- First Look
First Look: August 30
rather than the level of joy impact viewer retention most. The effect of joy is asymmetric, with higher gains for increases than losses for decreases. Based on these findings, the authors develop representative emotion trajectories to support ad View Details
Keywords: Sean Silverthorne
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
waste of time... Offer an annual $10 million award to the next solution and the hackers will be working for Apple.” There was other advice for Tim Cook. Much of it concerned the potential loss of attention to what Apple’s users really... View Details
- 15 Nov 2011
- First Look
First Look: November 15
case:http://cb.hbsp.harvard.edu/cb/product/112031-PDF-ENG Mike Mayo Takes on Citigroup (B) Suraj Srinivasan and Amy KaserHarvard Business School Supplement 112-051 "Mike Mayo Takes on Citigroup (B)" is a supplementary exercise... View Details
Keywords: Sean Silverthorne
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of... View Details
Keywords: by Carmen Nobel
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
combined entity might be powerful. Alternatively, there might be a number of back-office and computing expenses that could be reduced by combining the two companies. Both cases are examples of synergy. The... View Details
Keywords: by Dina Gerdeman
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
the same time," Ebrahim notes. "Delivering emergency relief and basic services in sanitation, water, and housing is easier to measure than impacts on public policy or on good... View Details
Keywords: by Julia Hanna
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
to the fact that anyone can access it from any computer as long as they have a browser, she said. Her company, Desktop.com, is building an integrated Internet desktop services platform View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
decoupling of the company's resource allocation process from the highest-value strategic opportunities. The answer, some experts say, is to dispense with budgets entirely. The answer, some experts say, is to dispense with budgets entirely—and replace them with a View Details
Keywords: by Loren Gary
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
“I am shocked by how many entrepreneurs and how many VCs haven’t asked the question of what creates the network effect [whereby a product or service becomes more valuable to customers as more people use it],... View Details