Application Performance Management - Publications - Faculty & Research

01 Dec 2015
News

Preparing Future Leaders for Tomorrow’s Challenges

Enriching the MBA Experience Through Curricular Innovation In its first century, Harvard Business School created the pedagogy that has come to define management education around the world. The case method, adapted from Harvard Law School,... View Details

01 Mar 2004
News

Reforming Company Boards

Solutions for Better Corporate Governance (Bloomberg Press) emphasizes accountability, transparency, performance measurement, and a strong system of checks and balances in its practical approach to reform. Why did you write this book?... View Details

Keywords: Corporate Services

01 Jun 2005
News

Do You Speak Business?

China. “I have no regrets,” he adds, “because I learned so much from that experience.” Now working in strategic planning for Philip Morris International’s China operations, Klump is part of a small management team whose eleven members... View Details

Keywords: Garry Emmons

01 Jun 2014
News

Alumni and Faculty Books for June 2014

1977) (Logos Press) By focusing on three areas—vision, process, and output—managers can improve their performance and satisfaction within their businesses and in their personal lives. This book brackets View Details

01 Mar 2015
News

Clubs Hopping

in the midst of a digital revolution, Sandy Carter (MBA 1989) told attendees of the HBS Healthcare Alumni Association’s annual conference during the November gathering in Cambridge. Carter, IBM’s general manager for ecosystem development... View Details

Keywords: April White; Health, Social Assistance

17 Feb 2022
News

A Big Bet

Finance, and Gerald Chertavian (MBA 1992), founder and CEO of Year Up. The initiative tackles training for the nearly two-thirds of American workers who lack a four-year college degree. Palandjian’s Social Finance is designing the initiative and View Details

Keywords: jobs training; social enterprise; upskilling; Technical and Trade Schools; Educational Services

01 Mar 2009
News

Health Care a Top Priority at HBS

a topic of great interest to our faculty, students, and alumni.” She notes that some 20 percent of HBS professors are interested in health care, pursuing research in four general areas: management best practices; lab-to-marketplace... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

01 Jun 2000
News

Flexibility Is Key to Product Development in Internet Time

encompassed a wide range of applications, including products, services, and development tools for both commercial and individual users. Because the undertakings were so diverse, the researchers couldn't measure each project against the same View Details

Keywords: Judith A. Ross

01 Apr 1999
News

Africa Business Club Discusses Continent's Opportunities

at the Harvard Institute for International Development, gave the keynote address. He noted that between 1986 and 1990 alone, some sixty thousand middle and high-level African managers left their countries of origin. To remedy this... View Details

01 Sep 2018
News

September 2018 Alumni and Faculty Books

business. These essential insights for enduring and optimizing the middle miles will outfit managers to find their way through the messy middle of any bold project or new venture. Denial: How Refusing to Face the Facts about Our Autism... View Details

01 Dec 2020
News

Tried and Tested

are active, I’m also looking for, as Katie mentioned, a situation that is really meaningful to somebody’s life. I know that employees talk quite a bit about their managers and how that manager affects their... View Details

Keywords: Jen McFarland Flint; Scientific Research and Development Services

01 Apr 1997
News

Facing the Music

READ MORE An Orchestral Startup—Richard J. Lim (HBS'98), cofounder of Metamorphosen Chamber Orchestra Managing a Master—Edward C. Arrendell (MBA'80) with Wynton Marsalis, "an unbeatable combination." Guitar Hero—Henry E. Juszkiewicz (MBA... View Details

Keywords: Marguerite Rigoglioso

01 Dec 2010
News

Making a Difference

the image of women as victims in conflict zones and reshaping development programs targeted at poor countries. As a deputy director at the Council on Foreign Relations in New York, she is uniquely positioned to see her ideas through. Bailey, View Details

Keywords: Roger Thompson; meta

01 Oct 1997
News

Short Takes

Green Stuff: Value, Risk, and Environmental Management Environmental issues increasingly influence companies in their approach to fundamental business concerns. How these matters play out in terms of corporate behavior is the subject of a... View Details

31 Mar 2023
News

How Can We Solve the Teacher Shortage Crisis?

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we're going to highlight another one of the great podcasts here at HBS: Managing the Future of Work, hosted by... View Details

Keywords: Educational Support Services; Educational Services

01 Sep 2008
News

Faculty Books

Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate

01 Dec 2011
News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that... View Details

01 Sep 2010
News

Leslie Gold

management for a couple of years. I loved P&G, but I don’t have a lot of respect for authority, and I don’t like answering to people. So I applied to HBS. Why HBS? I always had an entrepreneurial spirit, and I wanted to learn about... View Details

Keywords: Talk Radio; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

15 Sep 2016
News

US Competitiveness Report Sees ‘A Nation Divided’

fact-based, nonpartisan effort to understand what makes the US economy competitive. In 2016, with US economic performance lackluster and the public discourse in this critical presidential campaign muddled, the Project’s lead faculty... View Details

01 Dec 2000
News

Vivek Ranadivé

software bus and plug applications into that." As simple as it sounds, this insight had a dramatic impact on the financial services institutions that were among Ranadivé's first customers. (TIBCO is an acronym for The Information Bus... View Details

Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information; Securities, Commodities, and Other Financial Investments; Finance; Computer and Electronic Product Manufacturing; Manufacturing; Telecommunications; Information; Air Transportation; Transportation

Publications