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Show Results For
- All HBS Web
(23,476)
- People (66)
- News (7,494)
- Research (11,373)
- Events (154)
- Multimedia (784)
- Faculty Publications (8,525)
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin can determine whether the... View Details
Keywords: by Pamela Reynolds
- Blog
Exceptional Learning—Wherever You Are
Can a virtual learning experience be as dynamic, energetic, and powerful as a classroom session? With its Live Online Classroom, HBS proves that the answer is a resounding yes. Through an initiative that started long before COVID-19 mandated a View Details
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often sell out and rates skyrocket, a View Details
- Web
Team - Case Method Project
volunteered with a variety of institutions supporting course formation, curriculum development, and professional development workshops for social sciences educators. In her spare time, Lisa can be found trying out new recipes, visiting... View Details
- January 2008 (Revised March 2008)
- Case
Mayhem on Madison (A)
By: A. Eugene Kohn and David Lane
In his first project, an aspiring property developer negotiates the development rights above a one-story bank branch in Manhattan's tony Carnegie Hill. Community resistance erupted immediately, spearheaded by celebrity and socialite residents. Facing rejection of his... View Details
Keywords: Buildings and Facilities; Development Economics; Business and Community Relations; Conflict and Resolution; Urban Development; Real Estate Industry; New York (city, NY)
Kohn, A. Eugene, and David Lane. "Mayhem on Madison (A)." Harvard Business School Case 208-067, January 2008. (Revised March 2008.)
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
continue working from home; this can lead to rival subcultures. Onboarding and integrating new employees is also especially difficult. The major issue with remote workers and motivation appears to be feeling isolated and second-class... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- February 2017 (Revised April 2018)
- Case
Kameda Seika: Cracking the U.S. Market
By: Elie Ofek, Nobuo Sato and Akiko Kanno
In spring 2016, Kameda’s CEO, Michiyasu Tanaka, is facing difficult questions from board members over the lackluster performance of the company’s U.S. subsidiary. Kameda was the leading player in the Japanese rice cracker market and was looking to expand overseas to... View Details
Keywords: Marketing Strategy; Growth and Development Strategy; Adaptation; Performance Improvement; Food and Beverage Industry; Manufacturing Industry; Japan; United States
Ofek, Elie, Nobuo Sato, and Akiko Kanno. "Kameda Seika: Cracking the U.S. Market." Harvard Business School Case 517-095, February 2017. (Revised April 2018.)
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
The puzzle, they explain, has to do with the explanation for Japan's extraordinary economic success in the post-World War II period. The country was heralded around the world for creating what looked like "a new and superior form of... View Details
Keywords: by Martha Lagace & Hilah Geer
- 07 Nov 2006
- First Look
First Look: November 7, 2006
over the long term. Those that use a four-pronged portfolio approach are likely to do better than their peers. Developing Community Software in a Commodity World Author:Siobhan O'Mahony Publication:Chap. 8 in Frontiers of Capital: Ethnographic Reflections on the View Details
Keywords: Sean Silverthorne
- 15 Mar 2021
- Blog Post
REFLECTIONS ON MY TIME AS BEI DIRECTOR
At the end of March, I will retire from my role as Director of the HBS Business and Environment Initiative and turn the reins to BEI’s new Director Lynn Schenk and Coordinator Elise Clarkson. What has changed since I started in the... View Details
- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
potentially serious drawback threatened to stand in the way of further progress. As HBS Dean Kim Clark, and his colleague, Professor Carliss Baldwin, write in their new book, Design Rules: The Power of Modularity, Volume I (The MIT... View Details
- 07 Feb 2024
- News
The Sound of Success
A groundbreaking gene therapy developed by Akouos, Inc., a precision genetic medicine company founded in 2016 by Emmanuel (Manny) Simons (MBA 2012), has enabled an 11-year-old boy from Morocco to hear sounds for the first time. According to a recent View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
customers' college-savings accounts. Firms like Salomon Smith Barney that manage these new so-called "529" savings plans would invest the rebates and maintain records showing enrolled families how much they had earned toward... View Details
Keywords: by John S. Rosenberg
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
something and didn't do anything.” In the new book Complicit: How We Enable the Unethical and How to Stop, Bazerman points to the Purdue example as emblematic of the troubling human tendency to go along with acts of wrongdoing, and he... View Details
Keywords: by Pamela Reynolds
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
the trends of yesteryear, we ask that you also turn your thoughts to 2012. What do you think will be the top areas of concern for managers in the coming months? Please share your thoughts in the comments section, and have a happy new... View Details
Keywords: by Staff
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
benefits for his own research as well. "AMP participants are the perfect audience—they will really tell me when I'm on the money or when something is not quite right. I need that feedback from them." Participants have also served as a source for potential... View Details
- 07 Jul 2023
- Blog Post
Fostering Candor in Teams and Organizations
Candidates consider many factors when seeking new job opportunities – location, role, benefits, and compensation to name just a few. Yet there is another element that may be more difficult to explain on paper but is just as critical:... View Details
Keywords: All Industries
- November 2017 (Revised April 2019)
- Case
Summa Equity: Building Purpose-Driven Organizations
By: George Serafeim
In 2015, Reynir Indahl left top Nordic private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current... View Details
Keywords: Corporate Purpose; ESG; ESG (Environmental, Social, Governance) Performance; Social Impact; Investment Management; Management Practices; Innovation; Voice; Environmental Impact; Private Equity; Social Enterprise; Finance; Capital Markets; Management Practices and Processes; Innovation Leadership; Leadership; Innovation and Management; Entrepreneurship; Mission and Purpose; Value Creation; Financial Services Industry; Norway; Sweden; Scandinavia
Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Case 118-028, November 2017. (Revised April 2019.)
- 12 Jan 2009
- Research & Ideas
The Value of a ‘Portable’ Career
are not so different from organizational teams in other fields of life, including business. And watching the career moves of football stars may shed light on how you, too, can plan your next step. That's the message of new research by HBS... View Details