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  • November 1999 (Revised November 2000)
  • Case

International Business Machines Corporation (C)

By: David F. Hawkins
A financial analyst is examining IBM's 1998 tax note to understand better how the company's 1998 tax note was determined. Teaching purpose: Illustrates deferred tax accounting. View Details
Keywords: History; Earnings Management; Taxation; Decision Making; Business Model; Business Earnings; Information Infrastructure; Mathematical Methods; Private Sector; Accounting Audits; Accounting Industry; Computer Industry
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Hawkins, David F. "International Business Machines Corporation (C)." Harvard Business School Case 100-034, November 1999. (Revised November 2000.)
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

radio—featuring recordings of actual calls for help. Whereas individual car makes and models were usually marketed separately, Huber's team wanted OnStar to have its own distinct brand across the fleet.... View Details
Keywords: by Carmen Nobel; Auto
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

think the data exists." (In these instances, I came up with estimates and went on with the necessary calculations.) I wasn't surprised. How many of us have sat in on board meetings where the analysis of... View Details
Keywords: by James Heskett
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

The recent collapse of the eight-story Rana Plaza garment factory in Bangladesh was a red alert for every company that has embraced the "virtual organization" model and the outsourcing that goes... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 19 May 2003
  • Lessons from the Classroom

Business Plan Winner Targets India Dropouts

Harvard Business School MBA '03 students Raj De Datta, Arvind Krishnamurthy, and Meghna Modi recently won the Social Enterprise track of the annual HBS Business Plan contest with their plan for brokering microfinance loans to families in... View Details
Keywords: by Carla Tishler; Financial Services
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

at any time. Researchers collaborating with Teixeira then measured the participants' emotional responses with a combination of eye-tracking technology and facial expression analysis software. Click to watch.... View Details
Keywords: by Carmen Nobel; Advertising
  • June 2010 (Revised October 2014)
  • Teaching Note

Enterprise Risk Management at Hydro One (A)

By: Anette Mikes
Teaching Note for 109-001 View Details
Keywords: SWOT Analysis; Risk Management; Climate Change; Renewable Energy; Technology Adoption; Strategy; Business and Stakeholder Relations; Perspective; Goals and Objectives; Capital Budgeting; Governing Rules, Regulations, and Reforms; Energy Industry
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Mikes, Anette. "Enterprise Risk Management at Hydro One (A) ." Harvard Business School Teaching Note 110-086, June 2010. (Revised October 2014.)
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

quest for loyal customers is largely wasted effort ... Companies that have committed to complicated schemes for customer loyalty management (such as Lexus, Staples, and American Airlines) don't have much to show for it... Consultants... View Details
Keywords: by James Heskett
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller... View Details
Keywords: Re: Rajiv Lal; Retail
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

went to Washington, I saw a tremendous need for fact-based analysis to inform policymaking” Last spring, Toffel sought to change that by taking the unusual step of convening academics and government... View Details
Keywords: by Michael Blanding
  • 16 Feb 2021
  • Research & Ideas

To Fight Climate Change, Should Green Investors Reconsider Big Oil?

second only to the manufacturing industry. The analysis also showed that energy producers started making substantial investments in renewable energy long before sustainable investing and ESG scores existed.... View Details
Keywords: by Kristen Senz; Energy
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

importance of geo-targeting was underscored when Vodacom launched M-Pesa in South Africa. Vodacom attempted to replicate its successful model in Kenya but made several mistakes. For one, it failed to identify View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 05 Aug 2024
  • Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

growth during the three years preceding financial busts, downturns, and crises from 1940 to 2014, the analysis finds. Once a boom cycle begins to bust, it’s corporate debt that accounts for the vast majority... View Details
Keywords: by Rachel Layne
  • 22 Jan 2001
  • Research & Ideas

Control Your Inventory in a World of Lean Retailing

implemented what we propose. Yet lean retailers like Home Depot and Wal-Mart already incorporate some SKU-level analysis in their own inventory decision making. Calculating SKU-level variation can be done on... View Details
Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

that people associate with global brands. Then we surveyed 1,800 people in twelve nations to measure the relative importance of those dimensions when consumers buy products. A detailed analysis revealed that consumers all over the world... View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

have the money in their account in just days, whereas in the conventional banking model small business owners may not be approved for several weeks. New Ways To Make Loan Decisions By and large, emerging... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

some of those consumer eyeballs. In "Moment-to-Moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing," forthcoming in Marketing Science, Teixeira and coauthors Michel Wedel of the University of Maryland... View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 13 Feb 2006
  • Research & Ideas

The Hidden Market for Babies

area of scientific inquiry, but also one that has been mired thus far in political controversy. I want to look at how different countries are dealing with this science and what kinds of regulatory regimes they are establishing around it.... View Details
Keywords: by Manda Salls; Biotechnology; Health; Technology
  • 30 Jul 2008
  • Op-Ed

Why the U.S. Should Encourage FDI

Last year, foreign investors set new records for their acquisition activity in the United States. And 2008 began with nearly daily stories of American financial executives courting foreign direct investors, particularly sovereign wealth... View Details
Keywords: by Mihir A. Desai
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