Operations - Publications - Faculty & Research

October 2003 (Revised January 2005)
Case

Shared Decision Making

By: Richard M.J. Bohmer, Karen Sepucha and Laura Feldman

The Foundation for Informed Medical Decision-Making has created an interactive videodisc system that provides patients with customized support regarding medical treatment or screening decisions when they face a choice between two equally effective courses of action.... View Details

Keywords: Decision Choices and Conditions; Borrowing and Debt; Health Care and Treatment; Innovation Strategy; Technological Innovation; Product Marketing; Distribution Channels; Production; Partners and Partnerships; Research and Development; Information Technology

Citation

Educators

Purchase

01 Jun 2007
News

Alumni Books

Professional Property Development by John McMahan (MBA ’61) (McGraw-Hill) McMahan addresses the fundamentals of successful property development — marketing, financing, planning, designing, construction, merchandising, and property management — subjects valuable for... View Details

Keywords: Publishing Industries (except Internet); Information

10 Apr 2019
News

Rakuten’s Mikitani Bets $5.5 Billion To Shake Up Japan’s Telecom Industry

10 million customers in the next nine years. The plan, the article notes, relies on leveraging Rakuten’s 100 million existing e-commerce, banking, and credit card customers. “Using our ecosystem, we can acquire customers at a relatively lower cost,” Mikitani (MBA 1993)... View Details

Keywords: Telecommunications; Information

27 Oct 2017
News

Two HBS Alumni to Lead Carlyle Group

who has been with the firm since 1995, began in the leveraged-buyout group, and has also served as interim chief financial officer, chief operating officer and president. Lee joined Carlyle in 2013 as deputy chief investment officer of... View Details

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

thereby contributes to the theory of positive optimal taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54934 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with... View Details

Keywords: Dina Gerdeman

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

operates on a strategy of low costs, low fares, full planes, and rapid turnarounds to keep those planes in the air, thus reducing the cost of an airline’s most costly asset. It fills (often secondary) airports so successfully that there... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

company to be more competitive because it is easier to source skilled people, access suppliers efficiently, and operate productively. In money management, for example, every road show comes to Boston because there is a cluster of major... View Details

Keywords: by Sean Silverthorne

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

operations of any company that wishes to flourish in the new age. And yet, a decade of organizational delayering, destaffing, restructuring, and reengineering has produced employees who are more exhausted than empowered, more cynical than... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

08 Jan 2001
Research & Ideas

Can Japan Compete? [Part Two]

thinking really was a breakthrough, but it is what I call operational effectiveness. It is a "best practice," or something that every company should do. "Strategy" is a term I reserve for choices—things a company does... View Details

Keywords: by Martha Lagace & Hilah Geer

Melody Koh

building and leading teams across Product Management, Product Design, and Data Science. Previously, Melody was a Product Manager at Fab.com and the founder/CEO of a seed-funded wine subscription e-commerce service. Prior to her operating... View Details

Kenneth Salas

Kenny Salas is a fintech entrepreneur and operating executive, currently at the helm of nuDesk, which helps companies scale through AI-driven solutions and dedicated talent hubs in Mexico. As a Partner at Cintar Group, he actively invests... View Details

03 Aug 2021
News

Leading Maryland’s Only Black-Owned and -Managed Commercial Bank to Be a Pandemic Resource

The Baltimore Sun recently highlighted the work of John Lewis (MBA 2004), President and Chief Operating Officer of Harbor Bank of Maryland, which the newspaper notes became a vital pandemic-era resource for businesses looking to obtain... View Details

19 Sep 2016
News

A Streamlined Time Inc.

This week, Rich Battista (MBA 1990) was named president and CEO of Time Inc. Among Battista’s first moves was appointing Jen Wong (MBA 2004) as chief operating officer; Wong was previously president of digital for the company. In an... View Details

September 2012
Case

SCMS: Battling HIV/AIDS in Africa

By: Ananth Raman, Noel Watson, Santiago Kraiselburd and Emmanuel Akili

In 2005, USAID and the U.S. President's Emergency Plan for AIDS Relief (PEPFAR), created the Supply Chain Management System (SCMS) to procure and distribute essential medicines and supplies; provide technical assistance to transform existing supply chains; and... View Details

Citation

Educators

Purchase

25 Aug 2022
News

Clean Slate

For the Massachusetts Port Authority (Massport), the pandemic opened up the rare opportunity to rethink “everything we do and how we do it,” says CEO Lisa Wieland (MBA 2001). The independent public authority that owns and operates the... View Details

April 1986 (Revised September 1993)
Case

Sun Microsystems, Inc. (A)

By: Steven C. Wheelwright

Sun Microsystems managers must decide whether to launch a new product into manufacturing. Teaching objectives include: 1) an analysis of the competitive environment, 2) examination of technological choices, 3) understanding of the new product development process, and... View Details

Keywords: Decision Choices and Conditions; Product Launch; Product Development; Production; Competitive Strategy; Computer Industry

Citation

Find at Harvard

11 Aug 2022
News

Keeping Hybrid Employees Engaged

10 Mar 2021
News

Action Plan: Brewing Awareness

Courtesy White Owl Brewery Before coming to business school, Javed Murad (MBA 2008) was not much of a beer drinker. The brews on offer in his native India were primarily mass-produced lagers, and he just didn’t like the taste. While at HBS, however, he discovered the... View Details

Keywords: Julia Hanna; beer; India; leadership; COVID-19; manufacturing; marketing; Beverage and Tobacco Product Manufacturing; Manufacturing