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  • January 2002 (Revised October 2005)
  • Case

General Electric Medical Systems 2002

By: Tarun Khanna and James Weber
Discusses one of General Electric's flagship divisions--the world's leading provider of medical diagnostic imaging equipment. Provides an opportunity to examine a multinational confronting massive technological and demographic changes around the world. Genomics has... View Details
Keywords: Information Technology; Business Model; Change Management; Multinational Firms and Management; Genetics; Customer Value and Value Chain; Age; Medical Devices and Supplies Industry; China; United States
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  • January 1998 (Revised February 1998)
  • Case

Timberjack Parts: Packaged Software Selection Project

By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow
This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details
Keywords: Applications and Software; Information Technology; Analytics and Data Science; Multinational Firms and Management; Operations; Management Practices and Processes; Computer Industry; Information Technology Industry
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  • April 1989 (Revised September 1989)
  • Case

CIBA-GEIGY AG: Impact of Inflation and Currency Fluctuations

By: Hugo Uyterhoeven
The chairman of the second-largest Swiss multinational company is preparing for a board discussion on the impact of a constantly strengthening Swiss franc. The case raises strategic issues in terms of international competitiveness, financial reporting issues of how to... View Details
Keywords: Inflation and Deflation; Currency; Financial Management; Multinational Firms and Management; Problems and Challenges; Risk and Uncertainty; Competitive Strategy; Switzerland
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  • 25 Sep 2012
  • First Look

First Look: September 25

Fund Relationships Bias Analyst Recommendations? Authors: Michael Firth, Chen Lin, Ping Liu, and Yuhai Xuan Publication: Journal of Accounting Research (forthcoming) Abstract This article investigates whether the business relations between mutual funds and brokerage... View Details
Keywords: Sean Silverthorne
  • February 2001 (Revised January 2002)
  • Case

Tracmail

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju
Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details
Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Service Industry; Information Technology Industry; India; United States
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  • September 1999
  • Supplement

Jollibee Foods Corporation: International Expansion

By: Christopher A. Bartlett
Presents interviews with CEO Tony Tan Caktiong and international division VP, Noli Tingzon, elaborating on issues and raising new issues on Jollibee's global strategy and organization. View Details
Keywords: Managerial Roles; Globalized Firms and Management; Global Strategy; Organizational Design; Expansion; Food and Beverage Industry
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  • 01 Dec 2012
  • News

Faculty Books

Wells (Jossey-Bass) In fast-changing business environments, firms must adapt their strategies to remain at the top. But many firms fail to do so. Instead, they succumb to inertia and stick to their old... View Details
  • 18 Jul 2005
  • Research & Ideas

Time to Rethink the Corporate Tax System?

compliance function to being a profit center. The ratio of corporate taxes to GDP declined through the late 1990s even during an economic expansion. There has been a growing disconnect between the income reports to capital markets and tax authorities (a byproduct of... View Details
Keywords: by Ann Cullen
  • 19 May 2016
  • Blog Post

Finding the Path: Making Space for Reflection During Recruiting

campus, they need to offer a compelling mission, job description, and path for development. But the firms that stand out are the ones who create time to engage on students' deeper career questions, playing the role of genuine... View Details
Keywords: Consulting
  • Profile

Alex Slusky

maverick inclinations. As graduation approached, and despite being twenty-five with little business experience, he was determined to break into the West Coast venture capital world. “I applied to forty firms and received thirty-nine... View Details
  • 01 Jun 2000
  • News

Flexibility Is Key to Product Development in Internet Time

compressed time frame, or "Internet time," requires that firms generate and respond to new information for a greater proportion of a development cycle, with much of the feedback coming from customers. In fact, early and continuous contact... View Details
Keywords: Judith A. Ross
  • 10 Sep 2020
  • News

Jane Fraser Named CEO of Citi, Breaking Wall Street’s Glass Ceiling

“I have worked with Jane for many years and am proud to have her succeed me,” Corbat said in a statement. “With her leadership, experience and values, I know she will make an outstanding CEO.” Fraser is currently in charge of the Citi’s consumer bank. In her 16 years... View Details
  • 08 May 2015
  • News

An alternative view of the role of the corporation in society

Do corporations do well by doing good? Or do firms that engage in environmental and social initiatives destroy shareholder wealth? George Serafeim, the Jakurski Family Associate Professor of Business Administration, has studied how... View Details
  • 24 Apr 2014
  • News

Tackling the data dilemma

firm with innovative products, services, and solutions to help companies transition to the new style of IT. Since joining HP in 2011, Whitman has championed initiatives that help customers navigate the new realities of 21st-century... View Details
  • 12 PM – 1 PM EDT, 24 Sep 2015
  • Webinars: Career

Transitioning Beyond Your First or Second Post-HBS Job

Are you thinking of making a job change? Unlike other career moves, the moves early in your career may be different than those later in life. Conducting honest self-assessment and redefining your career vision are often essential to determining next steps in an early... View Details
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

organization in an ongoing process of change and revitalization is necessarily complex. Pitfalls lie waiting where least expected. To avoid the cyclical trap of success-failure-rebirth, firms need to develop competency in simultaneously... View Details
Keywords: by Staff
  • 01 Mar 2010
  • News

Rx for Too Big to Fail

(and hugely leveraged) firms played a pivotal role in causing the crisis, inflating the bubble on the way up and driving the panic on the way down. They were also the undeserving beneficiaries of hundreds of billions in federal bailout... View Details
Keywords: David Moss; Colleges, Universities, and Professional Schools; Educational Services; Finance; Administration of Economic Programs; Government
  • 01 Dec 2011
  • News

Peak Earth?

Grantham: For this investor and environmental advocate, “the rather burdensome thought is that people won’t listen to environmentalists, but they will sometimes listen to people like me.” Jeremy Grantham (MBA ’66), founder and chief strategist of the Boston-based... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

customers. Both established firms and new market entrants frequently use introductory offers to accumulate customers and then raise prices later on, assuming customers will choose to stay over the cost of switching again. This works on... View Details
Keywords: by Kristen Senz; Energy
  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

indication of a change in levels of CEO pay after the adoption of say on pay in the UK, they did discover an increase in the sensitivity of CEO pay to poor performance and a reduction in severance packages. The effect was more pronounced in View Details
Keywords: by Julia Hanna; Financial Services