Decision - Publications - Faculty & Research

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

patient, few actually engage them in meaningful ways to help with prevention and wellness, shared decision making, provider choice, expectation setting ,and compliance. The problem is that practical skills such as cost accounting and... View Details

Keywords: by Paul Guttry; Health; Education

25 Oct 2011
First Look

First Look: October 25

are not compartmentalized; rather a loss in one currency may impact trading in another. We also show that while the impact of a loss on subsequent trading decisions does linger, the affect declines sharply after a losing position is... View Details

Keywords: Sean Silverthorne

23 Aug 2010
Research & Ideas

The Drive to Acquire’s Impact on Globalization

reward their own drives." Inspired by the writings and insights of Charles Darwin, specifically his 1871 masterwork The Descent of Man, Lawrence's new book, Driven to Lead: Good, Bad, and Misguided Leadership, offers managers an integrated understanding of the... View Details

Keywords: by Paul R. Lawrence

16 Dec 2008
First Look

First Look: December 16, 2008

City from its founding in the 17th century through 2008. Focuses on the decisions made by New York City officials, past and present, highlighting the challenges of economic development at the city level. Enables deep examination of the... View Details

Keywords: Sean Silverthorne

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

autumn 2005, the company had to weight its decisions in a controversy surrounding a nearly 6 billion euro profit. How did the company explain the profit to investors, customers, the public, and government? How much was the reaction... View Details

Keywords: by Martha Lagace; Energy; Utilities

14 Nov 2006
First Look

First Look: November 14, 2006

investment reasons make the decision an important one. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507025 Tim Keller at Katzenbach Partners LLC (A) Harvard Business School Case 407-037 Tracks of the... View Details

Keywords: Sean Silverthorne

January 2024
Teaching Note

Frank Cornelissen: The Great Sulfite Debate (A) & (B)

By: Tiona Zuzul

Teaching Note for HBS Case Nos. 724-391 and 724-398. In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading natural wine vineyards. Its founder, Frank Cornelissen, faced weather related conditions that forced him to have to decide between... View Details

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January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

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Educators

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September 2019 (Revised May 2020)
Supplement

Keroche (E): Considering Additional Capacity

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case describes Keroche’s growth after entering the beer business in 2008. Although the company was operating at full capacity and not able to fulfill all of its orders, Tabitha Karanja had set a goal of growing Keroche’s share of the Kenyan beer market from... View Details

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23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

minutes or increase wait times to five minutes in the six newly launched cities. The decision is complicated by the fact that Uber’s data science team normally places a five-week moratorium on changes to any new product, to allow robust... View Details

Keywords: Dina Gerdeman

27 Mar 2018
First Look

First Look at New Research, March 27, 2018

since 2014. With additional capital raised through an IPO, Glenn Kelman faced decisions on how to allocate these resources in order to grow. Should Redfin adjust its advertising strategy? Should it reconsider the policy of hiring lead... View Details

Keywords: Sean Silverthorne

09 Jan 2018
First Look

First Look at New Research and Ideas, January 9, 2018

Surprise Donation Ask By: Exley, Christine L., and Ragan Petrie Abstract—Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves... View Details

Keywords: Sean Silverthorne

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

or where they are crossing ethical boundaries for the good of their own group.” Gino and colleagues write about this paradox in a new paper forthcoming in the journal Organizational Behavior and Human Decision Processes with a decidedly... View Details

Keywords: by Michael Blanding

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Healthsuite is an open platform that provides a secure and private home for data, allowing care providers and consumers to use the information to make decisions about patient care. Philips executives are hoping the company's early entry... View Details

Keywords: by Dina Gerdeman; Health; Technology

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

customers. By having each company specialize in one activity, the companies together do everything more efficiently for the customer. Of course, managing all of these different suppliers of services can be a hassle for consumers. Customers implicitly weigh three... View Details

Keywords: by Michael Blanding

07 Oct 2014
First Look

First Look: October 7

further and further behind plan. The founding CEO had decided to resign. His co-founder is faced with the decision of quitting his corporate job in the U.S. to head to India and help form a new management team. Husk is an Indian startup... View Details

Keywords: Sean Silverthorne

10 Aug 2011
Research & Ideas

HBS Faculty Views on Debt Crisis

criticism have followed Standard & Poor's decision to downgrade America's credit rating. However, the real story is about how unsustainable the massive US government deficits are, and how difficult they will be to close. The deficits... View Details

Keywords: by Staff

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

At General Motors' Car Assembly Plant in Wilmington, DE, there is a film that managers like to show when times get tough. Dating to 1991, the film opens with a GM executive saying that the plant will be closed in three years. There is no possibility of appeal, no... View Details

Keywords: by Theodore Kinni

21 Feb 2017
First Look

First Look at New Research: February 21

B2C and B2B methods. But in seeking to grow and scale the business, they now must make decisions about the relative emphasis on building their consumer brand or its B2B partnerships as well as the implications for product offerings and... View Details

Keywords: Carmen Nobel

February 2025 (Revised April 2025)
Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort

In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details