Publications

May 2003
Article

The Utilization of Competing Technologies within the Firm: Evidence from Cardiac Procedures

By: Robert S. Huckman

Keywords: Competition; Information Technology; Business Ventures

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01 Mar 2018
News

March 2018 Alumni and Faculty Books

an in-depth analysis of the opportunities and challenges, both traditional and contemporary, of doing business in India. Great Service Made Simple by Frederic B. Sargent (OPM 2) (The Sustainable Service Institute) A short story with... View Details

September 2010 (Revised April 2013)
Case

Gazelle in 2012

By: Andrei Hagiu and James Weber

Gazelle has pioneered a reCommerce intermediation model: it buys used electronics from consumers and resells them on eBay or to wholesalers. Going forward, its two main strategic challenges are 1) deciding how much to rely on partnerships with large retailers for... View Details

Keywords: Business Model; Growth and Development Strategy; Markets; Two-Sided Platforms; Partners and Partnerships; Business Strategy; Retail Industry; Service Industry

June 2003
Case

Judo in Action

Contains four short stories about small firms challenging large firms. Illustrates some of the ideas that have been termed "judo strategy." In each case, one can argue that the small firm attempts to use the large firm's size and incumbency to constrain the large firm... View Details

Keywords: Small Business; Competitive Advantage

13 Dec 2021
News

Tom Eisenmann & The Other F Word (Failure)

24 Mar 2017
News

Alumni New Venture Competition Finalists Named

allows businesses to design and order industrial equipment online. Alumnus: Etienne Lacroix, MBA 2011 Region: Canada These teams will make their final pitches to a panel of judges on April 25 and a winner and crowd favorite will be picked... View Details

01 Jun 2013
News

Lesson Plans

companies, requiring the same critical, honest thinking about leadership development. Improving the cross-fertilization between business and education would help. It'd be great to have a kind of CEO-in-residence be part of the... View Details

Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services

01 Oct 2000
News

Faculty Retirements

Michael Jensen, the Jesse Isidor Straus Professor of Business Administration, Emeritus, is an authority on organizational theory, organizational strategy, and finance. He is codirector of The Monitor Company Organizational View Details

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

significant financial resources, prerequisites that are hardly conducive to spur-of-the-moment actions. In the forthcoming paper Lowering the Bar? External Conditions, Opportunity Costs, and High-Tech Startup Outcomes, Maria P. Roche, an assistant professor at Harvard... View Details

Keywords: by Sean Silverthorne

March 2019
Teaching Note

KITEA (A)—(F)

By: Ramon Casadesus-Masanell and Karen Elterman

This Teaching Note accompanies the KITEA series of cases, which details how the Moroccan furniture company KITEA prepared for the entry of IKEA into the Moroccan market and describes the outcome of that entry. View Details

Keywords: Private Sector; For-Profit Firms; Business Strategy; Strategic Planning; Competitive Strategy; Competitive Advantage; Adaptation; Corporate Strategy; Market Entry and Exit; Retail Industry; Africa; North Africa; Morocco

January 2002
Background Note

Telecommunications Act of 1996, The

By: Thomas R. Eisenmann and Daniel J. Green

Reed Hundt, former chairman of the Federal Communications Commission, reflects on the passage and implementation of the Telecommunications Act of 1996. The act was intended to stimulate competition and innovation in the telecommunications sector. Its provisions were of... View Details

Keywords: Laws and Statutes; Policy; Business Strategy; Telecommunications Industry; United States

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October 1992
Supplement

Cooper Industries Video

By: David J. Collis

Bob Gigile, Chairman and CEO of Cooper Industries, describes the company's philosophy behind acquisitions and his corporate strategy. He then answers questions raised by the case discussion. View Details

Keywords: Acquisition; Management Style; Corporate Strategy

October 1995 (Revised July 1996)
Case

Aspen Technology, Inc.: Currency Hedging Review

By: Peter Tufano

The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe must review the goals, strategies, and policies of the firm's currency hedging program. This review is prompted by... View Details

Keywords: Currency Exchange Rate; Applications and Software; Investment; Business Startups; Business Strategy; Information Technology Industry; United Kingdom; United States

June 2009
Teaching Note

Curled Metal Inc. - Engineered Products Division (TN)

By: Frank V. Cespedes

Teaching Note for [709434]. View Details

Keywords: Sales; Product Development; Customers; Business Divisions; Price; Business Strategy; Cost; Production; Mining Industry

November 1999 (Revised May 2001)
Case

AGENCY.COM (A): Launching an Interactive Service Agency

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry

Having recently launched one of Silicon Valley's first start-ups, cofounders Chan Suh and Kyle Shannon ponder whether their interactive consulting firm is prepared to bid for work from a very large client. View Details

Keywords: Business Startups; Internet and the Web; Problems and Challenges; Business Strategy; Decision Making; Entrepreneurship; Consulting Industry; Information Technology Industry

01 Jun 2017
News

Developing Insight that Has Power in Practice

report helped companies devise strategies to manage inventories, increase profits, and cut waste. Though much has changed over the ensuing century, the drive remains the same. “We aspire to be both rigorous and relevant,” says Jan Rivkin,... View Details

01 Mar 2009
News

Alumni Books

questions, presenting unique strategies and concrete steps useful for handling the growing number of giants in our personal and professional lives. The Flavor Bible: The Essential Guide to Culinary Creativity, Based on the Wisdom of... View Details

Keywords: Publishing Industries (except Internet); Information

August 2009
Case

Intuit

By: Frank V. Cespedes

This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation. It also outlines certain processes and cultural values, as well as specific... View Details

Keywords: Entrepreneurship; Product; Service Delivery; Business Processes; Organizational Culture; Sales; Business Strategy

June 2024
Supplement

Zeswitz Music (A)

By: Richard S. Ruback and Royce Yudkoff

Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
Abstract: In July of 2013, Randy Shayler (HBS, 2012) acquired Zeswitz Music, a musical instrument rental company based in Reading,... View Details

Keywords: Customer Focus and Relationships; Business Strategy; Acquisition; Revenue; Marketing; Music Industry; Retail Industry; Pennsylvania