Publications

August 2019 (Revised September 2019)
Teaching Note

Legal Time Case

By: Christine L. Exley, Katherine B. Coffman and Joshua Schwartzstein

Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives... View Details

Keywords: Conflict Resolution; Time Stress; Negotiation; Conflict and Resolution; Fairness; Learning

June 2014
Supplement

Harley-Davidson in India (B)

By: Krishna Palepu and David Lane

This case examines how Harley-Davidson has worked to globalize its business by focusing on how CEO Matt Levatich and India country manager Anoop Prakash assess and act on the opportunities and challenges posed by entering the Indian market, and where and how the... View Details

Keywords: India; Globalization; Emerging Markets; Manufacturing

June 2014
Case

Harley-Davidson in India (A)

By: Krishna Palepu and David Lane

This case examines how Harley-Davidson has worked to globalize its business by focusing on how CEO Matt Levatich and India country manager Anoop Prakash assess and act on the opportunities and challenges posed by entering the Indian market, and where and how the... View Details

Keywords: India; Globalization; Emerging Markets; Manufacturing

January 1993 (Revised April 1993)
Case

Chadwick, Inc.: The Balanced Scorecard

By: Robert S. Kaplan

The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details

Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry

Program

Senior Executive Leadership Program—India

confidence in yourself as both a leader and a decision-maker Develop enduring bonds with accomplished peers who span functions, industries, and countries Take advantage of... View Details

March 2024 (Revised April 2024)
Case

Coursera's Foray into GenAI

By: Suraj Srinivasan, Michael Parzen and Radhika Kak

In early 2023, Maggioncalda, CEO of US EdTech firm Coursera, launched Project Genesis to develop a strategy for incorporating GenAI capabilities into the firm's offerings, asking his teams to focus on value to the firm and cost of implementation. The team identified... View Details

Keywords: Business Model; AI and Machine Learning; Brands and Branding; Business Strategy; Competitive Advantage; Technological Innovation; Education Industry; Technology Industry; United States

08 Sep 2021
Video

Women in Industry Series: Military

08 May 2006
Research & Ideas

The Cost of Cutting in Line

waiting in line at the airport. Later, he decided to conduct a field experiment to explore the question. He and a team of experimenters equipped with small bills approached 500 people in lines and offered a... View Details

Keywords: by Sean Silverthorne

26 Jul 2010
News

Tony Hayward's expected departure from BP applauded in US

February 1997 (Revised December 1997)
Case

Arbor Health Care Company

By: Myra M. Hart and Stephanie Dodson

A venture-funded start-up runs into trouble when health care reimbursement policies change radically. With the help of its board, the company develops a new strategy, becomes profitable, and makes a public offering. The second wave of changes introduced by Clinton... View Details

Keywords: Industry Structures; Growth and Development Strategy; Management Succession; Business Startups; Transformation; Strategy; Venture Capital; Policy; Initial Public Offering; Health Industry

29 Oct 2019
Video

Leonor Melo de Velasco

Leonor Melo, who founded the Mundo Mujer Foundation (Women’s World Foundation) in Colombia in 1985, describes how her micro-finance NGO grew by building strong relations with its clients, and how it learned new... View Details

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

fullest. Middle managers unlock innovation? Zhang identifies a correlation between collaborative job postings and innovation in firms. He examines research and development... View Details

Keywords: by Ben Rand

14 Sep 2016
Blog Post

The Alumni Network at HBS

the industry. During my time at HBS, I have learned first-hand the power of the alumni base. They are a remarkable group of people who share a “pay it forward” mentality. I have contacted many alumni during my second year, most of whom I... View Details

Video

Madhav Chavan & Rukmini Banerji

Dr. Rukmini Banerji, Chief Executive Officer of Pratham Education Foundation, traces how the organization’s objectives have changed over time, and expresses her views on the need to consider different ways that children aged 11-16 should be learning in India. View Details

October 1996
Article

Assessing the Work Environment for Creativity

By: T. M. Amabile, R. Conti, H. Coon, J. Lazenby and M. Herron

We describe the development and validation of a new instrument, KEYS: Assessing the Climate for Creativity, designed to assess perceived stimulants and obstacles to creativity in organizational work environments. The KEYS scales have acceptable factor structures,... View Details

Keywords: Creativity; Motivation and Incentives; Organizational Culture; Innovation and Invention; Groups and Teams; Performance; Research; Theory