Customization and Personalization - Publications - Faculty & Research

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Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

length in a process meant to provide an emotional release. The resulting records, hundreds and hundreds of pages in which employees disclose personal details of their day to day lives, offer an astonishingly... View Details

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HBS - Financials | Supplemental Financial Information

CLIMB (Credential of Leadership, Impact, and Management in Business) program. The yearlong, comprehensive offering for both new and experienced business leaders combines courses on leadership, strategy,... View Details

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Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

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RCS Cheat Sheet - Research Computing Services

request an account using this form . Research Software Check our software page to see which research software (e.g., Stata) titles are available to HBS persons free of charge . Many of these titles, and... View Details

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Electricity - Business & Environment

long-term financial independence from the power grid. By getting energy consumers personally involved in and committed to renewable energy and efficiency, we unlock greater... View Details

25 Aug 2022
News

Up on the Corner

six-story, mixed-use building will soon rise above the dirt and gravel. The ground floor will feature an Afrocentric bookstore-café where customers can peruse books by African authors while sipping hibiscus... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

Profile

Tom Adeyemi

section mates sharing their personal experiences during a Leadership and Organizational Behavior (LEAD) case on a senior executive who was debating whether to reveal her sexual orientation at work. The... View Details

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe accommodations. In short, casino hosts are the ultimate View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

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Organizational Behavior Awards & Honors - Faculty & Research

Business School Doctoral Programs Dean's Award. Boris Groysberg : The Five Bestselling MIT Sloan Management Review Articles of 2019 include “The Magic That Makes Customer Experiences Stick” (Fall 2019). Boris Groysberg : Named a Top 100... View Details

04 Jul 2005
Research & Ideas

Should You Outsource Your Marketing?

Most companies already outsource a portion of their marketing function—advertising. But what about direct-mail management, lead management, or customer analytics? Increasingly, expertise in these and other... View Details

Keywords: by Poping Lin

Profile

Molly Welch

Why did you choose this path at this point in time? I worked for several years at Google in marketing and public policy roles, first related to corporate social responsibility initiatives and subsequently to... View Details

01 Oct 1997
News

High Fives

Comstock: a community service entrepreneur who has founded two inner-city banks and other community organizations in New York and the San Francisco area using his personal... View Details

Profile

Jay Bhandari

to campus. A year in, I've found the range of personalities and backgrounds here to be more expansive than I had anticipated. The community feels far more close-knit than the size of the student body would... View Details

23 Aug 2023

HBS Perspectives from Taiwan

Join a panel of local alumni and current students from Taiwan who will share their backgrounds and how they have cultivated their personal and... View Details

26 Jun 2023
Blog Post

ClimateCAP 2023 & ClimateCAP Fellowship

with their personal passion. The small cohort size allows for deeper idea exchange and accountability, as the fellows regularly share our progress over Zoom. Students in discussion at ClimateCAP. Photo... View Details

01 Oct 2021
News

Fostering Diversity

as a motivation for their philanthropic support. “When we consider the impact that we personally can have on society versus the impact that HBS can have, the School wins, hands down,” says Ben. The couple has designated their recent... View Details

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2024 Reunion Presentations - Alumni

benefits consumers who now receive offers and communications that are more relevant to them. However, algorithmic personalization poses risks for firms, consumers, and society... View Details

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

opted for only minimal control in order to create larger personal networks. Further, there was little governmental regulation of social networking companies protecting those users. In the past two weeks, Facebook’s world had changed with... View Details

Keywords: by James Heskett; Web Services; Information Technology

01 Oct 2021
News

From Scholarship to Life-Saving Impact

ending up with huge medical bills we couldn’t pay.” Inspired by this personal experience, Rabah chose to build a career in health care. She studied biology as an undergraduate at Cornell, where she developed a strong interest in drug... View Details

November 2009 (Revised March 2013)
Case

PureCircle

By: David E. Bell and Aldo Sesia

In December 2008, the U.S. Food and Drug Administration (FDA) determined that high-purity Rebaudioside A (Reb A), a natural and calorie-free product that a young company named PureCircle manufactured from the Stevia plant, could be used in beverages, foods, and as a... View Details