Publications

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

01 Mar 2024
News

The War Within

war. “The mental health future of Ukrainians is critical to rebuilding after the war,” says Ames. “We look at it as a human capital issue and a humanitarian issue that will be transformational to the... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

01 Sep 2003
News

Kumar Mahadeva

“What’s different about our business model is that we’ve leveraged the global talent pool, kept our costs low, and stayed on top of new technologies that can benefit our clients.” Mahadeva enjoys being an... View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

temporary price promotion strategy can create an act-now force related to the FOMO on the benefit. Any skepticism on pricing needs to heavily emphasize the cons of not taking the vaccine, such as the financial View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

Web

In The Classroom - Behavioral Finance & Financial Stability

Kennedy School of Government and Harvard Business School. Many of our faculty members have also been involved in writing cases. Are you looking for something specific? Please email us and we will direct you... View Details

22 Apr 2009
Working Paper Summaries

Where is the Pharmacy to the World? International Regulatory Variation and Pharmaceutical Industry Location

Keywords: by Arthur Daemmrich; Pharmaceutical

2010
Book

Buy-In: Saving Your Good Idea from Getting Shot Down

By: John P. Kotter and Lorne A. Whitehead

You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,... View Details

Keywords: Communication Intention and Meaning; Cost vs Benefits; Problems and Challenges; Interests; Value

Find at Harvard

09 Sep 2015
HBS Seminar

Judith A. Chevalier, Yale University

Web

About Us - Research Computing Services

no cost for up to one hour per month. Consultations longer than one hour and project work for faculty are charged to faculty research budgets at a rate of $40/hour. Our areas View Details

November 2005 (Revised December 2016)
Case

Bally Total Fitness (A): The Rise, 1962–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details

Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago

Web

Negotiation, Organizations & Markets Curriculum - Faculty & Research

Thomas Graeber , Kevin Mohan , Kym Nelson , Julian J. Zlatev Fall 2024 Q1Q2 3.0 Livia Alfonsi , Max H. Bazerman , Alex Chan , Jillian Jordan , Michael Norton Spring 2025 Q3Q4 3.0 TALK: How to Talk Gooder in Business and Life Alison Wood Brooks Fall 2024 Q1Q2 3.0 War &... View Details

2020
Chapter

Climate Change Is Going to Transform Where and How We Build

By: John D. Macomber

As fires, floods, and droughts increasingly threaten homes, businesses, and other institutions, climate risk has become financial risk. This implies that homeowners and investors have been making location decisions without properly pricing the cost of potential peril,... View Details

Keywords: Climate Change; Housing; Mortgages; Geographic Location; Real Estate Industry

Read Now

March 2000 (Revised May 2001)
Case

Silicon Valley Bank

By: G. Felda Hardymon and Ann Leamon

Silicon Valley Bank, a $4 billion institution in California, has made its reputation by working with venture capitalists in backing start-up companies. In 1999, it is forced to compete with nonbank financial institutions that can give money on better terms and in a... View Details

Keywords: Banks and Banking; Business Startups; Competitive Strategy; Financial Institutions; Financing and Loans; Financial Markets; Venture Capital; Private Equity; Entrepreneurship; Banking Industry; Financial Services Industry; California