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- All HBS Web
(120,300)
- Faculty Publications (37,230)
- Winter 2020
- Article
A Noble Purpose Alone Won't Transform Your Company: Leadership Behaviors That Nurture Interpersonal Collaboration Are the True Drivers of Change
By: Robert Cross, Amy C. Edmondson and Wendy Murphy
Cross, Robert, Amy C. Edmondson, and Wendy Murphy. "A Noble Purpose Alone Won't Transform Your Company: Leadership Behaviors That Nurture Interpersonal Collaboration Are the True Drivers of Change." MIT Sloan Management Review 61, no. 2 (Winter 2020).
- 2020
- Conference Presentation
A Performance-optimized Limb Detection Model Selectively Predicts Behavioral Responses Based on Movement Similarity
By: X. Zhao, J. De Freitas, L. Tarhan and G. A. Alvarez
- Article
A Theories-in-Use Approach to Building Marketing Theory
By: G. Zaltman, Valarie A. Zeithaml, Bernard Jaworski, Ajay K. Kohli, Kapil R. Tuli and Wolfgang Ulaga
This article’s objective is to inspire and provide guidance on the development of marketing knowledge based on the theories-in-use (TIU) approach. The authors begin with a description of the TIU approach and compare it with other inductive and deductive research... View Details
Keywords: Building Theory; Grounded Theory; Theories-in-use; Theory Construction; Theory Development; Marketing; Knowledge; Theory
Zaltman, G., Valarie A. Zeithaml, Bernard Jaworski, Ajay K. Kohli, Kapil R. Tuli, and Wolfgang Ulaga. "A Theories-in-Use Approach to Building Marketing Theory." Journal of Marketing 84, no. 1 (January 2020): 32–51.
- January–February 2020
- Article
Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth
By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.
Loyalty-leading companies operate differently. They create systems for... View Details
Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
- Article
Beyond Emotional Similarity: The Role of Situation-specific Motives
By: Amit Goldenberg, David Garcia, Eran Halperin, Jamil Zaki, Danyang Kong, Golijeh Golarai and James J. Gross
It is well established that people often express emotions that are similar to those of other group members. However, people do not always express emotions that are similar to other group members, and the factors that determine when similarity occurs are not yet clear.... View Details
Keywords: Emotion Contagion; Emotional Influence; Motivation; Group Dynamics; Emotions; Situation or Environment; Motivation and Incentives; Behavior
Goldenberg, Amit, David Garcia, Eran Halperin, Jamil Zaki, Danyang Kong, Golijeh Golarai, and James J. Gross. "Beyond Emotional Similarity: The Role of Situation-specific Motives." Journal of Experimental Psychology: General 149, no. 1 (January 2020): 138–159.
- 2020
- Book
Business, Ethics and Institutions: The Evolution of Turkish Capitalism in Global Perspectives
By: Asli M. Colpan and Geoffrey Jones
This book is the first systematic scholarly study on the business history of Turkey and its predecessor the Ottoman Empire from the nineteenth century until the present. It places the distinctive characteristics of capitalism in Turkey within a global and comparative... View Details
Keywords: Capitalism; Corruption; Business History; Ethics; Economic Systems; Crime and Corruption; Middle East; Central Asia; Turkey
Colpan, Asli M., and Geoffrey Jones, eds. Business, Ethics and Institutions: The Evolution of Turkish Capitalism in Global Perspectives. New York: Routledge, 2020.
- January 2020
- Article
Compensation Consultants and the Level, Composition, and Complexity of CEO Pay
By: Kevin J. Murphy and Tatiana Sandino
We provide fresh evidence regarding the relation between compensation consultants and CEO pay. First, firms that employ consultants have higher-paid CEOs—this result is robust to firm fixed effects and matching on economic and governance variables. Second, while this... View Details
Keywords: Consultants; Benchmarking; Incentive Pay; Executive Compensation; Complexity; Motivation and Incentives; Governance
Murphy, Kevin J., and Tatiana Sandino. "Compensation Consultants and the Level, Composition, and Complexity of CEO Pay." Accounting Review 95, no. 1 (January 2020): 311–341.
- Article
Detecting Adversarial Attacks via Subset Scanning of Autoencoder Activations and Reconstruction Error
By: Celia Cintas, Skyler Speakman, Victor Akinwande, William Ogallo, Komminist Weldemariam, Srihari Sridharan and Edward McFowland III
Reliably detecting attacks in a given set of inputs is of high practical relevance because of the vulnerability of neural networks to adversarial examples. These altered inputs create a security risk in applications with real-world consequences, such as self-driving... View Details
Keywords: Autoencoder Networks; Pattern Detection; Subset Scanning; Computer Vision; Statistical Methods And Machine Learning; Machine Learning; Deep Learning; Data Mining; Big Data; Large-scale Systems; Mathematical Methods; Analytics and Data Science
Cintas, Celia, Skyler Speakman, Victor Akinwande, William Ogallo, Komminist Weldemariam, Srihari Sridharan, and Edward McFowland III. "Detecting Adversarial Attacks via Subset Scanning of Autoencoder Activations and Reconstruction Error." Proceedings of the International Joint Conference on Artificial Intelligence 29th (2020).
- 2020
- Chapter
El problema de la productividad [The Productivity Problem]
By: Laura Alfaro and Fabio Kanczuk
The weak performance of the Latin American region in terms of the growth of its GDP is largely due to its low productivity growth. In fact, the region's main problem has been its lack of efficiency in combining capital and labor to produce. In this chapter, we... View Details
Keywords: GDP Growth; Productivity Growth; Efficiency; Labor; Capital; Growth and Development; Latin America
Alfaro, Laura, and Fabio Kanczuk. "El problema de la productividad [The Productivity Problem]." Chap. 3 in El desafío del desarrollo en América Latina. Políticas para una región más productiva, integrada e inclusiva [The Challenge of Development in Latin America: Policies for a More Productive, Integrated and Inclusive Region], 85–123. Caracas, Venezuela: CAF – Banco de Desarrollo de América Latina, 2020, Spanish ed.
- 2020
- Chapter
El problemo de la productividad
By: Laura Alfaro and Fabio Kanczuk
Alfaro, Laura, and Fabio Kanczuk. "El problemo de la productividad." In El desafío del desarrollo en América Latina: Políticas para una región más productiva, integrada e inclusiva, edited by Corporación Andina de Fomento (CAF). Caracas: Development Bank of Latin America, 2020.
- 2020
- Article
Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion
By: Dimitris Bertsimas and Michael Lingzhi Li
We formulate the problem of matrix completion with and without side information as a non-convex optimization problem. We design fastImpute based on non-convex gradient descent and show it converges to a global minimum that is guaranteed to recover closely the... View Details
Keywords: Mathematical Methods
Bertsimas, Dimitris, and Michael Lingzhi Li. "Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion." Journal of Machine Learning Research 21, no. 1 (2020).
- 2020
- Book
Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy
By: Michael Beer
Is Silence Killing Your Strategy?
In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
Keywords: Honesty; Communication; Organizational Culture; Trust; Strategy; Performance Effectiveness
Beer, Michael. Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy. Boston: Harvard Business Review Press, 2020.
- January 2020
- Article
Gifts of the Immigrants, Woes of the Natives: Lessons from the Age of Mass Migration
By: Marco Tabellini
In this paper, I jointly investigate the political and the economic effects of immigration and study the causes of anti-immigrant sentiments. I exploit exogenous variation in European immigration to U.S. cities between 1910 and 1930 induced by World War I and the... View Details
Keywords: Political Backlash; Age Of Mass Migration; Cultural Diversity; Immigration; History; Economy; Attitudes; Cross-Cultural and Cross-Border Issues; Diversity
Tabellini, Marco. "Gifts of the Immigrants, Woes of the Natives: Lessons from the Age of Mass Migration." Review of Economic Studies 87, no. 1 (January 2020): 454–486. (Also Harvard Business School Working Paper, No. 19-005, July 2018. Available also from Cato Institute, Microeconomic Insights, VOX, Broadstreet, Cato Institute, and in Oxford University Press's Blog.)
- January–February 2020
- Article
Give Your Colleague the Rating He Deserves—or the One He Wants?
By: Anthony J. Mayo, Joshua D. Margolis and Amy Gallo
The article presents a case study on business friendship and its possible effect on employee ratings. It mentions a hypothetical case where one member of a team didn't meet his deadlines on the development of a new product, the use of a peer-to-peer employee rating... View Details
Mayo, Anthony J., Joshua D. Margolis, and Amy Gallo. "Give Your Colleague the Rating He Deserves—or the One He Wants?" Harvard Business Review 98, no. 1 (January–February 2020): 140–144.
- Winter 2020
- Article
Goodfellows: Men's Role and Reason in the Fight for Gender Equality
By: Debora L. Spar
The essay attempts to make the case for including—even embracing—men in the fight for gender equality. If men believe in equality, then expanding that belief to explicitly include women is not a leap of logic or an act of charity. It is instead a basic extension of a... View Details
Spar, Debora L. "Goodfellows: Men's Role and Reason in the Fight for Gender Equality." Special Issue on Women & Equality edited by Nannerl O. Keohane and Frances McCall Rosenbluth. Daedalus 149, no. 1 (Winter 2020): 222–235.
- January 2020
- Article
How Do Venture Capitalists Make Decisions?
By: Paul A. Gompers, William Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal firm organization, and relationships... View Details
Gompers, Paul A., William Gornall, Steven N. Kaplan, and Ilya A. Strebulaev. "How Do Venture Capitalists Make Decisions?" Journal of Financial Economics 135, no. 1 (January 2020): 169–190.
- 2020
- Conference Presentation
Learning World Models with Progress-driven Exploration
By: K-H Kim, M. Sano, J. De Freitas, N. Haber and D. L. K. Yamins
- January 2020
- Article
Mutige Mitarbeiter oder Querulanten?
By: Jonas Heese
Heese, Jonas. "Mutige Mitarbeiter oder Querulanten?" Special Issue on Courage. Harvard Business Manager (January 2020), 60–63.
- 2021
- Working Paper
Recovering Investor Expectations from Demand for Index Funds
By: Mark Egan, Alexander J. MacKay and Hanbin Yang
We use a revealed-preference approach to estimate investor expectations of stock market returns. Using data on demand for index funds that follow the S&P 500, we develop and estimate a model of investor choice to flexibly recover the time-varying distribution of... View Details
Keywords: Stock Market Expectations; Demand Estimation; Exchange-traded Funds (ETFs); Demand and Consumers; Investment; United States
Egan, Mark, Alexander J. MacKay, and Hanbin Yang. "Recovering Investor Expectations from Demand for Index Funds." NBER Working Paper Series, No. 26608, January 2020. (Accepted at the Review of Economic Studies. Harvard Business School Working Paper, No. 20-122, May 2020. Direct download. Revised July 2021.)
- 2020
- Article
Remaking the Imperial Presidency: The Mayaguez Incident of 1975 and the Contradictions of Credibility
By: Mattias Fibiger
This article argues that the Mayaguez incident of 1975 was a missed opportunity to establish a more democratic American foreign policy. President Gerald Ford managed the crisis with an eye toward domestic and international credibility. But his conception of credibility... View Details
Keywords: Foreign Policy; Presidency; Ford Administration; Government and Politics; History; Crisis Management; United States
Fibiger, Mattias. "Remaking the Imperial Presidency: The Mayaguez Incident of 1975 and the Contradictions of Credibility." Diplomacy & Statecraft 31, no. 1 (2020): 118–142.