Publications

April 2021 (Revised May 2021)
Case

Kitopi: The Brave New World of Cloud Kitchens

By: Antonio Moreno and Gamze Yucaoglu

The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in... View Details

Keywords: Cloud Kitchens; Food; Operations; Growth and Development Strategy; Decision Choices and Conditions; Food and Beverage Industry; Middle East; North Africa

17 Nov 2016
Cold Call Podcast

Building Affordable Health Care in Paradise

Keywords: Re: Tarun Khanna; Health

06 Oct 2023
Book

Yes, You Can Radically Change Your Organization in One Week

showing how these companies have solved their toughest problems, Frei and Morriss say other leaders can learn to move quickly to strengthen their organizations. Here, Frei and... View Details

Keywords: by Kristen Senz

March 2020
Article

A Revolution in Economics? It's Just Getting Started...

By: Shawn A. Cole, William Pariente and Anja Sautmann

We have each experienced thrills and pain while supporting the mission of the Abdul Latif Jameel Poverty Action Lab, which facilitated many of the experiments described in the 2019 Nobel Prize citation. J-PAL in many ways seeks to fulfill what Angrist and Pischke... View Details

Keywords: Randomized Control Trials; Economics; Research; Innovation and Invention

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August 2000
Case

Belmont Industries, Inc. (A)

By: Joseph L. Bower

A new general manager has to propose a salary structure for the top 20 managers. His task is complicated as he learns about past performance, ambitions, interpersonal relations, and market conditions. A rewritten version of an earlier case. View Details

Keywords: Executive Compensation; Goals and Objectives; Performance Evaluation; Compensation and Benefits

March 2008
Article

Testing a Purportedly More Learnable Auction Mechanism

We describe an auction mechanism in the class of Groves mechanisms that has received attention in the computer science literature because of its theoretical property of being more "learnable" than the standard second price auction mechanism. We bring this mechanism,... View Details

Keywords: Market Design; Auctions; Learning; Economics

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February 1997 (Revised December 1997)
Case

Arbor Health Care Company

By: Myra M. Hart and Stephanie Dodson

A venture-funded start-up runs into trouble when health care reimbursement policies change radically. With the help of its board, the company develops a new strategy, becomes profitable, and makes a public offering. The second wave of changes introduced by Clinton... View Details

Keywords: Industry Structures; Growth and Development Strategy; Management Succession; Business Startups; Transformation; Strategy; Venture Capital; Policy; Initial Public Offering; Health Industry

January 2014 (Revised July 2016)
Case

Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing

By: Tom Nicholas and Matthew Guilford

At the time of the American War of Independence (1776-1783) and for several decades after it, Great Britain dominated the global production of cotton textiles. In fact, Britain became so dominant in textile manufacturing and trading that Manchester, its industrial... View Details

Keywords: Technological Innovation; Production; Business History; Manufacturing Industry; Great Britain; Massachusetts

23 Jan 2012
News

Ernest Shackleton: Role Model for Today's Leaders?

Clubs

German-Speaking Society

05 Apr 2017
Video

Canada Prospective Student Webinar

October 2009 (Revised July 2010)
Case

Roshan: Light at the end of the tunnel in Afghanistan

By: Herman B. Leonard and Qahir Dhanani

Roshan is a highly successful telecommunications company founded by the Aga Khan fund for economic development in Afghanistan during an ongoing civil conflict. Company leaders must now decide financial and market strategy for the next phase of development of the... View Details

Keywords: Developing Countries and Economies; Financial Strategy; Growth and Development Strategy; Marketing Strategy; Corporate Social Responsibility and Impact; War; Telecommunications Industry; Afghanistan

October 2015
Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe

Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details

Keywords: Group Dynamics; Team Building; Groups and Teams

David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School. His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change. He recently served as a... View Details

Keywords: biotechnology; consulting; consumer products; education industry; financial services; media

October 2014
Supplement

Quiet Logistics (B)

By: Robert Simons and Natalie Kindred

This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details

13 Aug 2021
Blog Post

Exploring Racial Justice with the Scaling Minority Businesses Course

Segneri, now director of the Harvard Innovation Labs and formerly the Director of the HBS Social Enterprise Initiative, had described them. HBS seemed like the perfect place to learn how to become one! What... View Details

March 2003 (Revised November 2005)
Case

Trend Micro (A)

By: Lynn S. Paine and Kim Bettcher

The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details

Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry