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Show Results For
- All HBS Web
(11,587)
- People (51)
- News (3,413)
- Research (6,433)
- Events (24)
- Multimedia (86)
- Faculty Publications (4,959)
- Conference Presentation
Building Capabilities: Ensuring Long-Term Success in a Professional Service Firm
By: Robert G. Eccles Jr.
- October 2004
- Teaching Note
Keane's Acquisition of Metro Information Services (A) and (B) TN
By: Francisco de Asis Martinez-Jerez
Teaching Note to (9-103-042) and (9-105-026). View Details
- 2005
- Working Paper
On Inter-industry Variation in the Vertical Integration of Advertising Services
By: Sharon Horsky, Steven C. Michael and Alvin J. Silk
- February 1994 (Revised June 1994)
- Case
Introduction of Telepoint Services in Britain (A): The Decision Context
Dhebar, Anirudh S. "Introduction of Telepoint Services in Britain (A): The Decision Context." Harvard Business School Case 594-097, February 1994. (Revised June 1994.)
- February 2005
- Article
An Econometric Analysis of Inventory Turnover Performance in Retail Services
By: Vishal Gaur, Marshall L. Fisher and Ananth Raman
Gaur, Vishal, Marshall L. Fisher, and Ananth Raman. "An Econometric Analysis of Inventory Turnover Performance in Retail Services." Management Science 51, no. 2 (February 2005): 181–194.
- 23 May 2016
- News
Three MBA Students Honored for Service to School and Society
- March 2009
- Teaching Note
Motilal Oswal Financial Services Ltd.: An IPO in India (TN)
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
Teaching Note for [807095]. View Details
- 22 May 2020
- Blog Post
Reflections on Service - Armed Forces Alumni Association Student Profiles
armed forces. Many served in combat. They are proud to share this deeply personal aspect of their lives with you. Dante Branch | Surface Warfare Officer School US Navy ENTERED SERVICE FROM: Virginia Beach, VA REASON FOR SERVING: Military... View Details
- 2019
- Chapter
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Chap. 12 in Sharing Economy: Making Supply Meet Demand. Vol. 6, edited by Ming Hu, 249–278. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- November 1997 (Revised May 1998)
- Teaching Note
Indianapolis: Activity-Based Costing of City Services (A) and (B) TN
By: Robert S. Kaplan
Teaching Note for (9-196-115) and (9-196-117). View Details
- June 1987 (Revised May 1992)
- Case
Carolina Power & Light Co.: Customer and Operating Services Group
Cespedes, Frank V. "Carolina Power & Light Co.: Customer and Operating Services Group." Harvard Business School Case 587-179, June 1987. (Revised May 1992.)
- October 1996
- Case
Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services
By: Richard L. Nolan and Robert S. Borsi
Nolan, Richard L., and Robert S. Borsi. "Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services." Harvard Business School Case 397-013, October 1996.
- 26 May 2009
- News
Graduating Students Honored for Service to the School and Society
- 13 Apr 2016
- News
Women-only Car Services Fill a Niche, But Are They Legal?
- January 2020 (Revised February 2020)
- Teaching Note
edaixi (eWash): Digital Transformation of Laundry Services (A) and (B)
By: Feng Zhu
Teaching Note for HBS Nos. 617-034 and 617-038. View Details
- August 1996
- Case
Appliance Company: Accounting for Bad Debt and Warranty Service Costs
By: David F. Hawkins
Keywords: Accounting
Hawkins, David F. "Appliance Company: Accounting for Bad Debt and Warranty Service Costs." Harvard Business School Case 197-005, August 1996.
- Article
Evidence of a Modest Price Decline in US Broadband Services
By: Shane Greenstein and Ryan McDevitt
Greenstein, Shane, and Ryan McDevitt. "Evidence of a Modest Price Decline in US Broadband Services." Information Economics and Policy 23, no. 2 (June 2011): 200–211.
- October 2011 (Revised April 2017)
- Teaching Note
Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)
By: Robert L. Simons and Michael Mahoney
Teaching Note for 4353. View Details
Keywords: Control Systems; Performance Measurement; Goal Setting; Compensation; Incentives; Motivation; Sales Compensation; Strategy And Execution; Motivation and Incentives; Goals and Objectives; Salesforce Management; Organizational Culture; Accounting; Performance Evaluation; Compensation and Benefits
- April 1995 (Revised November 1996)
- Teaching Note
Aravind Eye Hospital, Madurai, India: In Service for Sight TN
Teaching Note for (9-593-098). View Details
- February 1994 (Revised June 1994)
- Supplement
Introduction of Telepoint Services in Britain (B): A Stylized Model
Dhebar, Anirudh S. "Introduction of Telepoint Services in Britain (B): A Stylized Model." Harvard Business School Supplement 594-098, February 1994. (Revised June 1994.)