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Publications

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  • All HBS Web  (961)
    • News  (213)
    • Research  (600)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (172)

Show Results For

  • All HBS Web  (961)
    • News  (213)
    • Research  (600)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (172)
← Page 34 of 961 Results →
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

Knowledge. [Image: alvarez] Related Reading Small Businesses Are Worse Off Than We Thought Research Paper: Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation Your Customers Have Changed. Here's How... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2012
  • News

Alumni Books

best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a means for activating change, employee View Details
Keywords: by Martha Lagace
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53857 First Quarter 2018 Dialogue Beyond Engagement By: Hallowell, Roger, Hervé Coyco, and Randall White Abstract—No abstract available. Publisher's link:... View Details
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

ones; and they need to make it safe and sufficiently simple to participate in the market, as opposed to transacting outside of the market, or having to engage in costly and risky strategic behavior. I'll draw on recent examples of market... View Details
Keywords: Martha Lagace
  • 01 Mar 2011
  • News

James McNerney Jr.

systems. What does it mean to be globally competitive in today’s economy? From a business fundamentals perspective, you win through innovation, low cost, or better customer service; in my opinion, innovation is the most sustainable... View Details
Keywords: Julia Hanna; interview; Transportation Equipment Manufacturing; Manufacturing; Air Transportation; Transportation
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like the moon mission A BHAG View Details
Keywords: by James Heskett
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

disbelieving music industry with their findings that illegal music downloads don't hurt CD sales. Oberholzer discusses what the industry should do next. A Balanced Scorecard Approach to Measure Customer Profitability Published: August 8,... View Details
Keywords: by Sean Silverthorne
  • 23 Sep 2021
  • News

Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies

“We believe, where political processes fail to come up with solutions for our society, equipping businesses with the right ideas is a very important aspect of dealing with sustainability issues. Therefore, it is of utmost importance for us to View Details
Keywords: Margie Kelley
  • 02 Sep 2014
  • First Look

First Look: September 2

to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or senior employees to seek to improve reported relative performance... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Sean Silverthorne
  • Web

In-Office, Remote, or Hybrid: Strategies for Success - Recruiting

or participate in career treks with over 50 active, career-focused clubs on campus. Work with CPD on a Custom Strategy : Reach out for personalized guidance on how to build or adapt your recruiting approach for hybrid and remote teams.... View Details
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that View Details
Keywords: Sean Silverthorne
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
  • Web

Print View - Course Catalog

(40%) – Engaged contribution to case discussions and in-class exercises. Three Short Quizzes (20%) – Assessing comprehension of key concepts throughout the course. Final Project (40%) – A customer management... View Details
  • 08 Jun 2023
  • News

Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner

firm's mission is to empower under-resourced small business owners and accelerate their success by providing high-impact and customized strategic, financial, operational, and marketing support. "The Acceleration Project caters to people... View Details
Keywords: Margie Kelley
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

knowledge of how to get the product out there. Distributing refrigerated products is not an easy business. People could probably come pretty close to copying our re-cipes, but to actually do the marketing and distribution, manage shelf lives, get View Details
Keywords: Deborah Blagg
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation and management have a vital... View Details
Keywords: by Martha Lagace
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

indirect actions” The flip side of Walmart's policy of providing everyday low prices to its customers is its goal of securing everyday low costs for Walmart. The guideline given to Walmart buyers is to achieve low costs, a motto that its... View Details
Keywords: by Max H. Bazerman; Retail
  • 13 Mar 2018
  • First Look

March 13, 2018

people’s lives. In OECD countries, for example, people spend around a third of their waking hours engaged in paid work. We not only spend considerable amounts of our time at work, employment and workplace quality also rank among the most... View Details
Keywords: Sean Silverthorne
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