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  • 10 Mar 2021
  • News

Turning Point: Coming to Cambodia

skills I’d developed over several decades of consulting work. Yet I had no idea how to make that happen. Working in Washington at the time, I cold-called the curator of Southeast Asian ceramics at the Smithsonian’s Sackler Museum, asking,... View Details
Keywords: mentorship; nonprofit management; retirement; leadership
  • September 2007 (Revised December 2008)
  • Case

Michael Fernandes at Nicholas Piramal

By: Michel Anteby and Nitin Nohria
Michael Fernandes, the Director of Custom Manufacturing Operations at the pharmaceutical company Nicholas Piramal India Limited (NPIL), schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development... View Details
Keywords: Interpersonal Communication; Management Skills; Groups and Teams; Conflict Management; Cooperation; Pharmaceutical Industry; India; United Kingdom; Canada
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  • 17 Feb 2015
  • News

The First Five Years: Justin Pasquariello (MBA 2010)

more resources to hard-working families.” Do you do improv yourself? If you do, where can we see you perform? (Note: Pasquariello lists “improvisational comedy” as an interest on his LinkedIn profile.) “I took several improv comedy classes at Boston’s Improv Asylum—and... View Details
Keywords: Health, Social Assistance
  • 28 Jun 2024
  • News

Honoring Leadership in New York; PRIDE Alumni Share HBS Stories

proceeds go toward the club’s high-impact programs, including pro-bono consulting through Community Partners, workforce development through the Skills Gap Initiative, entrepreneurship through the regional... View Details
Keywords: Margie Kelley
  • 01 Jun 2016
  • News

Escape from Alcatraz

Illustration by Noah MacMillan Illustration by Noah MacMillan The first challenge of Boda Borg is describing it. The Swedish company—headed by president and CEO David Spigner (MBA 1987) and imported to the United States by Chad Ellis (MBA 1998)—offers indoor... View Details
Keywords: April White
  • 30 Mar 2015
  • News

Raising the bar to provide quality education

California. Our goal is to give these children the academic and social/emotional experiences they need to be able to go to and get through a competitive four-year college. “Every type of skill you would find in a business, you would find... View Details
  • 18 Jul 2019
  • News

The Pursuit of Impact

actually doing the job that they ran for. And you’ve got to remember, the skill sets to run for office have nothing do with the skill sets to do the job once you get there. “I'm not obsessed with numbers,... View Details
  • 01 Mar 2011
  • News

Local Hero

lives in the Bay Area and has closely followed the career of his first-year HBS study group friend. “The park was a keystone in the team’s rise, and Larry was all over that, but he also has great competence in media, marketing, and View Details
Keywords: Deborah Blagg; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 11 Sep 2018
  • News

Bringing Government Up to Code

the foundations of our social safety net—making it easier, for example, for people to apply for food assistance or for probation officers to communicate with their parolees. On today's episode of Skydeck, Ingersoll talks with contributor... View Details
  • Profile

Donna Khalife

Why was earning your MBA at HBS important to you? Earning my MBA at HBS was critical in giving me the right environment to explore my passions and gain new skills to pursue those passions whole-heartedly. How has your HBS experience... View Details
Keywords: Entertainment / Media; Entrepreneurship
  • February 2018
  • Article

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

By: Bradley R. Staats, Diwas S. KC and F. Gino
Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details
Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry
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  • 2009
  • Working Paper

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

By: Mark Mortensen and T. B. Neeley
While scholars contend that firsthand experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Globalized Firms and Management; Knowledge Acquisition; Knowledge Use and Leverage; Trust
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  • 22 Sep 2015
  • News

Redesigning Schools for Today’s Learners

mindset and skills to find success over their lives. In this video, Childress explains the basis for these ideas. “The current way schools are designed and organized was really developed over a century ago. And so today, what we have are... View Details
  • 01 Jun 2020
  • News

Homeschooled

Math is where, historically, you see the biggest learning loss occur, and when those skills atrophy, it’s very hard to engage in the next level. Everything builds on the level before it. That’s true in other subjects as well—reading is... View Details
Keywords: Jennifer Gillespie; online learning; Educational Services
  • 09 Mar 2023
  • News

Four Alumni Clubs Mark Milestone Year

monthly panel discussion series called "The Future of ," which offers experts' perspectives on emerging technologies, demographic shifts, and macroeconomic developments and highlights the leadership skills required to navigate a... View Details
Keywords: Margie Kelley
  • Article

Seeker Beware: The Interpersonal Costs of Ignoring Advice

By: Hayley Blunden, Jennifer M. Logg, Alison Wood Brooks, Leslie John and Francesca Gino
Prior advice research has focused on why people rely on (or ignore) advice and its impact on judgment accuracy. We expand the consideration of advice-seeking outcomes by investigating the interpersonal consequences of advice seekers’ decisions. Across nine studies, we... View Details
Keywords: Advice; Advice Seeking; Expertise; Impression Management; Wisdom Of Crowds; Interpersonal Communication; Relationships; Behavior; Experience and Expertise; Perception; Judgments; Outcome or Result
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  • Profile

Eryn Schultz

in all three spaces. Here, I’m able to learn leadership skills in a hands-on way. It’s been good for me to explain and “sell” my interests in social enterprise to colleagues who mostly have for-profit backgrounds and career aspirations.... View Details
Keywords: Consulting
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

micromanage. Create an inclusive environment and express interest in team members’ success and personal well-being. Be productive and results-oriented. Be a good communicator and listen to your team. Help your employees with career... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • Profile

Fatou Bintou Sagnang

and how the world hangs together, then bringing it down to the corporate and personal levels." She references a case study about a young HBS graduate who assumes an executive position, bringing analytical skills more mature than his... View Details
Keywords: Consulting; Tech
  • 07 Jan 2015
  • News

Improving health care delivery

Elaine Goodman (MBA 2015) will combine her business and medical skills to improve health care — and avoid the mistakes she witnessed when her mother died of cancer. (Published January 2015) View Details