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  • All HBS Web  (1,014)
    • News  (165)
    • Research  (740)
    • Multimedia  (12)
  • Faculty Publications  (535)

Show Results For

  • All HBS Web  (1,014)
    • News  (165)
    • Research  (740)
    • Multimedia  (12)
  • Faculty Publications  (535)
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  • May 1991 (Revised May 1999)
  • Teaching Note

Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note

By: Robert S. Kaplan
Teaching Note for (9-191-068). View Details
Keywords: Profit; Customers; Banking Industry
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Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note." Harvard Business School Teaching Note 191-208, May 1991. (Revised May 1999.)
  • June 2010
  • Teaching Note

Elkay Plumbing Products Division (TN)

By: Robert S. Kaplan
Teaching Note for 110007. View Details
Keywords: Business Divisions; Steel Industry
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Kaplan, Robert S. "Elkay Plumbing Products Division (TN)." Harvard Business School Teaching Note 110-089, June 2010.
  • autumn 1991
  • Article

The Topic of Quality in Business School Education and Research

By: Robert S. Kaplan
Keywords: Quality; Higher Education; Research; Education Industry
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Kaplan, Robert S. "The Topic of Quality in Business School Education and Research." Selections (autumn 1991): 13–22.
  • May 1991
  • Supplement

Bureau of Engraving and Printing, The: Determining the True Cost of Money (B)

By: Robert S. Kaplan
Keywords: Money; Cost; Public Administration Industry
Citation
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Kaplan, Robert S. "Bureau of Engraving and Printing, The: Determining the True Cost of Money (B)." Harvard Business School Supplement 191-095, May 1991.
  • May 2007
  • Teaching Note

Domestic Auto Parts (TN)

By: Robert S. Kaplan
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Kaplan, Robert S. "Domestic Auto Parts (TN)." Harvard Business School Teaching Note 107-087, May 2007.
  • May 2007
  • Teaching Note

Kemps LLC: Introducing Time-Driven ABC (TN)

By: Robert S. Kaplan
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Kaplan, Robert S. "Kemps LLC: Introducing Time-Driven ABC (TN)." Harvard Business School Teaching Note 107-084, May 2007.
  • June 2005 (Revised March 2006)
  • Case

Domestic Auto Parts

By: Robert S. Kaplan
Describes a meeting of an executive team to discuss strategy for a company turnaround. The exercise is to construct a strategy map and Balanced Scorecard to capture the new strategy. View Details
Keywords: Balanced Scorecard; Strategy; Business Strategy
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Kaplan, Robert S. "Domestic Auto Parts." Harvard Business School Case 105-078, June 2005. (Revised March 2006.)
  • March 1970
  • Journal Article

A Dynamic Inventory Model with Stochastic Lead Times

By: Robert S. Kaplan
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Kaplan, Robert S. "A Dynamic Inventory Model with Stochastic Lead Times." Management Science 16 (March 1970): 491–507.
  • April 1989
  • Teaching Note

Texas Instruments: Cost of Quality (A) and (B), Teaching Note

By: Robert S. Kaplan
Teaching Note for (9-189-029) and (9-189-111). View Details
Keywords: Texas
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Kaplan, Robert S. "Texas Instruments: Cost of Quality (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-112, April 1989.
  • July 1988 (Revised January 1989)
  • Case

Wilmington Tap and Die (Abridged)

By: Robert S. Kaplan
Keywords: Industrial Products Industry
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Kaplan, Robert S. "Wilmington Tap and Die (Abridged)." Harvard Business School Case 189-032, July 1988. (Revised January 1989.)
  • October 2000 (Revised March 2004)
  • Case

Software Associates

By: Robert S. Kaplan
The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial decline in profits. He asks his chief financial officer to explain the results. The CFO works hard to accumulate... View Details
Keywords: Budgets and Budgeting; Cost; Financial Statements; Production; Management Analysis, Tools, and Techniques; Information Technology Industry; Consulting Industry
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Kaplan, Robert S. "Software Associates." Harvard Business School Case 101-038, October 2000. (Revised March 2004.)
  • spring 1991
  • Article

New Systems for Measurement and Control

By: Robert S. Kaplan
Keywords: System; Measurement and Metrics
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Kaplan, Robert S. "New Systems for Measurement and Control." Engineering Economist (spring 1991): 201–218.
  • 1975
  • Article

A Synthesis

By: Robert S. Kaplan
Citation
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Kaplan, Robert S. "A Synthesis." Studies on Statistical Methodology in Auditing, Supplement Journal of Accounting Research 13 (1975): 134–142.
  • 6 Aug 1991 - 8 Aug 1991
  • Conference Presentation

Keynote Address

By: Robert S. Kaplan
Citation
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Kaplan, Robert S. "Keynote Address." In The Total Quality Forum: Forging Strategic Links with Higher Education: A Report of Proceedings. Procter & Gamble Company, Cincinnati, OH, August 6–8, 1991. (pp. 4-10.)
  • 01 Jan 1979
  • Conference Presentation

Developing a Financial Planning Model for An Analytic Review: A Feasibility Study

By: Robert S. Kaplan
Keywords: Financial Strategy; Management Analysis, Tools, and Techniques
Citation
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Kaplan, Robert S. "Developing a Financial Planning Model for An Analytic Review: A Feasibility Study." Paper presented at the Symposium on Audit Research, University of Illinois at Urbana-Champaign, Urbana, January 01, 1979.
  • 1999
  • Working Paper

Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations

By: Robert S. Kaplan
Citation
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Kaplan, Robert S. "Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations." Harvard Business School Working Paper, No. 99-103, March 1999.
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques By: Helmers, Richard A., James A. Dilling, Christopher R. Chaffee, Mark V. Larson,... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to... View Details
Keywords: Sean Silverthorne
  • 2023
  • Article

Comparison of COVID-19 Hospitalization Costs across Care Pathways: A Patient-level Time-driven Activity-based Costing Analysis in a Brazilian Hospital

By: Ricardo Bertoglio Cardoso, Miriam Allein Zago Marcolino, Milena Soriano Marcolino, Camila Felix Fortis, Leila Beltrami Moreira, Ana Paula Coutinho, Nadine Oliveira Clausell, Junaid Nabi, Robert S. Kaplan, Ana Paula Beck da Silva Etges and Carisi Anne Polanczyk
The COVID-19 pandemic raised awareness of the need to better understand where and how patient-level costs are incurred in health care organizations. This study used time-driven activity-based costing to estimate COVID-19 patient-level hospital costs in a Brazilian... View Details
Keywords: Health Care and Treatment; Cost; Health Industry; Brazil
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Cardoso, Ricardo Bertoglio, Miriam Allein Zago Marcolino, Milena Soriano Marcolino, Camila Felix Fortis, Leila Beltrami Moreira, Ana Paula Coutinho, Nadine Oliveira Clausell, Junaid Nabi, Robert S. Kaplan, Ana Paula Beck da Silva Etges, and Carisi Anne Polanczyk. "Comparison of COVID-19 Hospitalization Costs across Care Pathways: A Patient-level Time-driven Activity-based Costing Analysis in a Brazilian Hospital." BMC Health Services Research 23, no. 198 (2023).
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

standards are. The authors include a useful assessment tool to help readers get started. Read the article: http://hbr.org/2011/01/are-you-a-good-boss-or-a-great-one/ar/1# The Emerging Capital Market for Nonprofits Authors:Robert S. View Details
Keywords: Sean Silverthorne
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