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  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
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  • 2004
  • Working Paper

On Identifying and Tracking the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan
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  • 1998
  • Working Paper

Manage ERP Initiatives as New Ventures, Not IT Projects

By: Robert D. Austin and Richard L. Nolan
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  • June 2009 (Revised June 2009)
  • Supplement

iPremier (C): Denial of Service Attack (Graphic Novel Version)

By: Robert D. Austin, Richard Nolan and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
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  • April 2007
  • Case

The Boeing Company: Moonshine Shop

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Describes how the "Moonshine Shop," a group of plant-savvy creative generalists, is helping a great industrial company become more innovative. Chronicles the history of the Moonshine Shop, its successes and failures, and describes innovations they've helped put in... View Details
Keywords: History; Business Model; Saving; Programs; Creativity; Corporate Entrepreneurship; Research and Development; Collaborative Innovation and Invention; Business Processes; Aerospace Industry
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  • Article

A 'Novel' Approach to the Design of an IS Management Course

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Keywords: Design; Management
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  • September 2009
  • Article

The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Technology management poses particular challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed... View Details
Keywords: Information Technology; Management; Knowledge Use and Leverage; Business Education; Multinational Firms and Management; Entertainment; Communication; Curriculum and Courses; Framework; Design; Goals and Objectives; Learning; Information Technology Industry
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  • 10 Jul 2009
  • Research Event

Business Summit: The Coming World Oil Crisis

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 13, 2008 Moderator: Richard H.K. Vietor, HBS faculty... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 14 Jul 2009
  • Research & Ideas

Business Summit: China in the Global Economy

Stropki, Chairman, President and Chief Executive Officer, Lincoln Electric Holdings, Inc.G. Richard Wagoner, Chairman and CEO, General Motors CorporationMarjorie Yang, Chairman, The Esquel Group While the global economic downturn will... View Details
Keywords: Re: William C. Kirby
  • 09 Feb 2018
  • Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

America was, is, and should be: diverse, tolerant, open-minded, and stronger as a result of our differences. Click to watch. Others such as Budweiser, Stella Artois, and Hyundai subtly pointed to the failures of government and societal fallout from funding cuts,... View Details
Keywords: Re: Multiple Faculty; Telecommunications
  • 14 Oct 2009
  • First Look

First Look: October 14

the Twentieth Century, edited by Richard Coopey and Peter Lyth. Oxford: Oxford University Press, 2009 Abstract This chapter discusses the renaissance of British multinational banking from the 1990s. British... View Details
Keywords: Martha Lagace
  • 07 Jul 2010
  • First Look

First Look: July 7

Chairman and CEO, Emeritus. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/910419-PDF-ENG Colombia: Strong Fundamentals, Global Risk Aldo Musacchio, Richard H. K. Vietor, Jonathan Schlefer, and Carolina CamachoHarvard Business... View Details
Keywords: Martha Lagace
  • 23 Feb 2016
  • First Look

February 23, 2016

February 2016 Review of Financial Studies Industry Window Dressing By: Chen, Huaizhi, Lauren Cohen, and Dong Lou Abstract— We explore a new mechanism by which investors take correlated shortcuts and present evidence that managers... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2011
  • First Look

First Look: March 8

shareholder value in concentrated industries. By contrast, non-delay provisions have an unambiguously negative relation with value, and more so in concentrated industries. Overall, our analysis suggests that there are governance... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes represents a substantive or merely symbolic approach to governing working conditions... View Details
Keywords: Martha Lagace
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of significant novelty, cannot be dealt with exclusively by pre-determined emergency plans and... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

firm-level turbulence starting in the 1990s, as measured by the average intra-industry rank change in sales, enterprise value, and other metrics. Furthermore, we find that IT-intensive industries account for most of this increase in... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

abstract is unavailable at this time. Book: http://hbr.org/2012/05/six-myths-of-product-development/ar/1   Working PapersLearning by Supplying Authors:Juan Alcácer and Joanne Oxley Abstract Learning processes lie at the heart of our... View Details
Keywords: Carmen Nobel
  • 15 Jan 2013
  • First Look

First Look: January 15

particular setting. This paper exploits a plausibly exogenous change in the liability structure offered by a microfinance program in India, which shifted from individual to group liability lending. We find evidence that the lending model... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

supplement:http://hbr.org/search/710023-PDF-ENG Home Nursing of North Carolina Richard S. Ruback and Royce YudkoffHarvard Business School Case 212-120 Ari Medoff's (HBS '11) goal was to control his own professional destiny View Details
Keywords: Sean Silverthorne

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