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  • All HBS Web  (4,290)
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    Stephen P. Bradley

    Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

    Keywords: e-commerce industry; financial services; health care; high technology; internet; pharmaceuticals; telecommunications
    • December 2024 (Revised March 2025)
    • Case

    Strategy and CEO Succession at Starbucks

    By: Krishna G. Palepu and David Lane
    On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
    Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
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    Palepu, Krishna G., and David Lane. "Strategy and CEO Succession at Starbucks." Harvard Business School Case 125-040, December 2024. (Revised March 2025.)
    • Research Summary

    Overview

    By: Lynn S. Paine
    My work focuses on boards of directors and corporate governance. I am currently developing new cases and materials for our MBA and Executive offerings in this area and working on a project entitled The Future of Corporate Governance. In addition, I am currently... View Details
    • December 2007 (Revised October 2008)
    • Case

    The American National Red Cross (A)

    By: Jay W. Lorsch, Eliot Sherman and David Chen
    Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details
    Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry
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    Lorsch, Jay W., Eliot Sherman, and David Chen. "The American National Red Cross (A)." Harvard Business School Case 408-040, December 2007. (Revised October 2008.)
    • November 2006 (Revised May 2007)
    • Case

    Hewlett-Packard Company: The War Within

    By: Krishna G. Palepu, Jay W. Lorsch, Carin-Isabel Knoop and Eliot Sherman
    In September 2006 it was revealed that the Hewlett-Packard Company (HP) had been carrying out an extended investigation of its own employees, board members, and journalists outside the company. The investigation was launched in response to a series of leaks to the... View Details
    Keywords: Problems and Challenges; Employee Relationship Management; Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Corporate Social Responsibility and Impact; Communication Technology; Conflict and Resolution; Newspapers; Computer Industry; Information Technology Industry
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    Palepu, Krishna G., Jay W. Lorsch, Carin-Isabel Knoop, and Eliot Sherman. "Hewlett-Packard Company: The War Within." Harvard Business School Case 107-030, November 2006. (Revised May 2007.)
    • October 2008 (Revised September 2011)
    • Supplement

    PepsiCo's Bid for Quaker Oats (C)

    By: Carliss Y. Baldwin
    Third in a series of PepsiCo's bid for Quaker Oats. Describes the auction for Quaker Oats including terms of the bids. After winning the auction, Coke's stock price fell dramatically. Coke's Board then refused to approve the deal and withdrew. Quaker then approached... View Details
    Keywords: Mergers and Acquisitions; Stocks; Governing and Advisory Boards; Auctions; Bids and Bidding; Negotiation Tactics; Valuation; Food and Beverage Industry
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    Baldwin, Carliss Y. "PepsiCo's Bid for Quaker Oats (C)." Harvard Business School Supplement 209-070, October 2008. (Revised September 2011.)

      Gary P. Pisano

      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

      Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals

        Srikant M. Datar

        Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

        Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry
        • 16 Feb 2011
        • News

        What to Ask Your Company's Auditors

        • June 2001 (Revised July 2001)
        • Case

        Boston Lyric Opera

        By: Robert S. Kaplan and Dennis Campbell
        The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance... View Details
        Keywords: Balanced Scorecard; Strategic Planning; Arts; Growth and Development Strategy; Governing and Advisory Boards; Fine Arts Industry; Massachusetts
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        Kaplan, Robert S., and Dennis Campbell. "Boston Lyric Opera." Harvard Business School Case 101-111, June 2001. (Revised July 2001.)
        • 21 Sep 2018
        • News

        Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

        • February 1991 (Revised March 1995)
        • Case

        Alantar, Inc.

        By: Jay W. Lorsch
        The CEO and chairman of Alantar, Inc. is confronted with the problem of how to create a more effective board of directors and also how to provide for his own successor. View Details
        Keywords: Governing and Advisory Boards; Management Succession; Agriculture and Agribusiness Industry; Ecuador
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        Lorsch, Jay W. "Alantar, Inc." Harvard Business School Case 391-158, February 1991. (Revised March 1995.)
        • 2009
        • Working Paper

        Corporate Misgovernance at the World Bank

        By: Ashwin Kaja and Eric D. Werker
        We test for evidence of corporate misgovernance at the World Bank. Most major decisions at the World Bank are made by its Board of Executive Directors. However, in any given year the majority of the Bank's member countries do not get a chance to serve on this powerful... View Details
        Keywords: Developing Countries and Economies; Banks and Banking; Financing and Loans; International Finance; Corporate Governance; Governing and Advisory Boards
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        Kaja, Ashwin, and Eric D. Werker. "Corporate Misgovernance at the World Bank." Harvard Business School Working Paper, No. 09-108, March 2009.
        • 13 May 2014
        • First Look

        First Look: May 13

        how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm... View Details
        Keywords: Sean Silverthorne
        • 31 Jan 2013
        • Working Paper Summaries

        Boardroom Centrality and Firm Performance

        Keywords: by David F. Larcker, Eric C. So & Charles C.Y. Wang
        • February 2013
        • Article

        Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms

        By: Judith Walls and Andrew J. Hoffman
        This paper explores the phenomenon of positive organizational deviance from institutional norms by establishing practices that protect or enhance the natural environment. Seeking to explain why some organizations practice positive environmental deviance while others do... View Details
        Keywords: Corporate Social Responsibility and Impact; Networks; Organizational Culture; Governing and Advisory Boards; Environmental Management
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        Walls, Judith, and Andrew J. Hoffman. "Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms." Special Issue on Greening Organizational Behavior. Journal of Organizational Behavior 34, no. 2 (February 2013): 253–271.
        • March 2009 (Revised December 2009)
        • Case

        Relational Investors and Home Depot (A)

        By: Jay W. Lorsch and Kaitlyn Simpson
        In 2006, amidst shareholder upset over CEO Robert Nardelli's compensation and Home Depot's declining stock price, Relational Investors decided to further investigate the situation. As experts in turning around underperforming and undervalued companies, Relational's... View Details
        Keywords: Restructuring; Financial Management; Investment; Corporate Governance; Governing and Advisory Boards; Organizational Change and Adaptation; Ownership Stake; Business and Shareholder Relations; Corporate Strategy
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        Lorsch, Jay W., and Kaitlyn Simpson. "Relational Investors and Home Depot (A)." Harvard Business School Case 409-076, March 2009. (Revised December 2009.)
        • September 2022 (Revised September 2024)
        • Case

        Esas Group: Investing Together, Staying Together

        By: Christina R. Wing and Alpana Thapar
        This case opens in June 2022, after Esas Group, one of Turkey’s largest family-owned investment firms, implements a series of changes to professionalize the business and help transition family members from operators to responsible investors. In December 2019, the Group... View Details
        Keywords: Family Business; Transition; Business or Company Management; Organizational Structure; Governing and Advisory Boards; Governance; Financial Services Industry; Turkey
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        Wing, Christina R., and Alpana Thapar. "Esas Group: Investing Together, Staying Together." Harvard Business School Case 623-027, September 2022. (Revised September 2024.)
        • 20 Feb 2006
        • Research & Ideas

        Are Company Founders Underpaid?

        The initial impetus was when I was doing my early field research on founders and heard complaints from them about their inability to increase their compensation compared to their non-founder colleagues, which I found surprising. For instance, a founder complained that... View Details
        Keywords: by Sarah Jane Gilbert; Financial Services; Technology
        • 27 Oct 2008
        • Lessons from the Classroom

        Achieving Excellence in Nonprofits

        of the same form that are not social-mission-driven. Q: What are some of the critical issues facing nonprofit boards and their leaders today? A: The biggest challenge is keeping focused on key goals; developing a strategy for... View Details
        Keywords: by Sean Silverthorne
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