back to work - Publications - Faculty & Research

2009
Working Paper

Integrity: Without It Nothing Works

By: Michael C. Jensen

There is confusion between integrity, morality and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality" (available at http://ssrn.com/abstract=920625)) my co-authors,... View Details

Keywords: Trust; Moral Sensibility; Legal Liability; Behavior

Citation

16 Nov 2020
News

Tech jobs spring up as companies adapt to new world of work

2008
Book

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler

Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details

Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation

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22 Mar 2015
News

Reflect on reaching your potential at work

27 Oct 2015
News

Pay-For-Success is Working in Utah

06 Mar 2013
What Do You Think?

Who Should Manage Our Work Time?

Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in managing our View Details

Keywords: by James Heskett

2021
White Paper

Working to Learn: Despite a Growing Set of Innovators, America Struggles to Connect Education and Career

By: Joseph B. Fuller, Rachel Lipson, Jorge Encinas, Tessa Forshaw, Alexis Gable and J.B. Schramm

In the wake of COVID-19 and growing inequality, America needs more pathways that bridge education and career. New research from the Project on Workforce at Harvard draws on data from New Profit's Postsecondary Initiative for Equity to identify opportunities for the... View Details

Keywords: COVID-19; Education; Training; Employment; Personal Development and Career; Health Pandemics

Citation

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02 Jun 2019
News

Charity begins at work

13 Apr 2021
News

Study: Working From Home Is Expensive

04 Jun 2025
News

Shifting Perspectives: The MBA Class of 2025 Looks Back

01 Jun 2001
News

"Unheard Voices" Brings to Light Three Centuries of American Women at Work

entries in Nathaniel Chamberlain’s account book, this glimpse into 18th-century American domestic life is one of hundreds of stories about women and work that is surfacing thanks to a new initiative at Baker... View Details

Keywords: Deborah Blagg; Professor Elton Mayo; Business Schools & Computer & Management Training; Educational Services; News, Library, Internet, and Other Services; Information

10 Jan 2013
News

Entrepreneurship: A Working Definition

Leading Diversity at Work

Retirement doesn’t have to be scary.
Podcast
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18 May 2015
News

Having a Working Mother Is Good For You

17 Apr 2021
News

The Pros and Cons of Working Remotely

May 2018
Article

The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work

By: Andrew Brodsky and Teresa M. Amabile

Although both media commentary and academic research have focused much attention on the dilemma of employees being too busy, this paper presents evidence of the opposite phenomenon, in which employees do not have enough work to fill their time and are left with hours... View Details

Keywords: Employees; Working Conditions; Performance Consistency; Performance Productivity

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