Publications

10 Sep 2008
News

Thanks for the Memories

If you haven’t already taken a look at the HBS Institutional Memory Web site, don’t miss it: http://institutionalmemory.hbs.edu/. Since it was launched in February in conjunction with the School’s centennial celebration, the site has... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Dec 2003
News

Spreading the Words

When the youngest of his three sons went off to college in 1994, Carey Cook (MBA 1969) finally had time to pursue a lifelong dream: creating word games and puzzles designed to build the vocabulary skills of school-age kids. At the same time, he discovered the fledgling... View Details

Keywords: Educational Support Services; Educational Services

01 Oct 2015
Working Paper Summaries

Efficiencies and Regulatory Shortcuts: How Should We Regulate Companies like Airbnb and Uber?

Keywords: by Benjamin Edelman & Damien Geradin; Web Services

01 Apr 1998
News

Going For The Summit

women - has climbed well above the competition. With some two million visitors to its Web site each month, iVillage attracts more than twice as much traffic as its nearest competitor. "We've established a commanding lead," Carpenter... View Details

Keywords: Caroline Chauncey

01 Jun 2011
News

Japan Crisis

The HBS Alumni Web site facilitated information-sharing regarding alumni and conditions in Japan following that country’s March earthquake and tsunami. In addition, the MBA Classes of 2005–2012 launched an online relief effort to accept... View Details

Keywords: disaster relief

June 2024 (Revised August 2024)
Technical Note

Web3 Business Model Design for Entrepreneurs

By: Shikhar Ghosh and Liang Wu

Keywords: Web3; Internet and the Web

June 2007
Teaching Note

Comergent Technologies Inc.: Enterprise E-Commerce (TN)

By: V. Kasturi Rangan and Marie Bell

Keywords: Internet and the Web

01 Jun 1998
News

Renewing Baker: Tom Michalak, Executive Director of Baker Library

instance, since we first introduced our Web site [www.library.hbs.edu] in early 1996, we've continued to add innovative services such as online mechanisms that allow patrons to ask reference questions, provide comments or suggestions,... View Details

July 1999 (Revised January 2000)
Case

Yahoo!: Business on Internet Time

By: Jan W. Rivkin and Jay R. Girotto

In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details

Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Web Services Industry; Web Services Industry

25 Sep 2000
Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

Seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that television, now in 98 percent of American homes, is... View Details

Keywords: by Peter K. Jacobs

05 Jul 2006
Working Paper Summaries

Empirical Tests of Information Aggregation

Keywords: by Pai-Ling Yin; Web Services; Web Services

February 2012 (Revised August 2013)
Case

What's the Deal with LivingSocial?

By: Michael I. Norton, Luc Wathieu, Betsy Page Sigman and Marco Bertini

Tim O'Shaughnessy, the 29-year-old CEO of LivingSocial, is growing a revolutionary worldwide business of "daily deals"—in which retailers offer a heavily-discounted product or service available for purchase for brief (often 24-hour) windows. The case explores the... View Details

Keywords: Marketing; Innovation and Invention; Advertising; Brands and Branding; Management; Web Services Industry

November 2011 (Revised January 2012)
Case

Google+

By: John Deighton and Leora Kornfeld

Keywords: Web Services Industry

March 2011
Teaching Note

InnoCentive.com (A) (TN)

By: Karim R. Lakhani

Teaching Note for 608170. View Details

Keywords: Research and Development; Collaborative Innovation and Invention; System; Open Source Distribution; Competition; Web Services Industry

November 2008
Teaching Note

Yahoo!: Becoming a Competitor in the Career Listings Space (A) and (B) and Travelexis.com (Role for Robin Knight from TravelPlanner.com), (Role for Pat Young from SCOUT) and (Role for Jackie Hoff from Travelexis.com) (TN)

By: Kathleen L. McGinn and Dina R. Witter Pradel

Teaching Note for [903071], [903072], [903059], [903060], and [903061]. View Details

Keywords: Web Services Industry

January 2004 (Revised February 2006)
Teaching Note

Lycos (A): The Tripod Decision (TN)

By: Jan W. Rivkin

Teaching Note to (9-702-435). View Details

Keywords: Web Services Industry

April 2002 (Revised July 2002)
Case

eBay (B): Combating Fraud

By: Frances X. Frei and Hanna Rodriguez-Farrar

Supplements the (A) case. View Details

Keywords: Crime and Corruption; Management; Web Services Industry

December 2000
Background Note

Online Market Makers

By: Thomas R. Eisenmann and Chris Hackett

Describes the business model for online market makers, firms that use the Internet to organize a marketplace, providing participants with a virtual "place" to trade, rules to govern their exchanges, and infrastructure to support trading. First it proposes a definition... View Details

Keywords: Business Model; Web Services Industry