Publications

February 2021
Tutorial

Assessing Prediction Accuracy of Machine Learning Models

By: Michael Toffel and Natalie Epstein

This video describes how to assess the accuracy of machine learning prediction models, primarily in the context of machine learning models that predict binary outcomes, such as logistic regression, random forest, or nearest neighbor models. After introducing and... View Details

Keywords: Statistics; Experiments; Forecasting and Prediction; Performance Evaluation; AI and Machine Learning

03 Jan 2017
Working Paper Summaries

Meet the Oligarchs: Business Legitimacy, State Capacity and Taxation

Keywords: by Rafael Di Tella, Juan Dubra, and Alejandro Lagomarsino

Working Paper

The Long-Run Dynamics of Electricity Demand: Evidence from Municipal Aggregation

By: Tatyana Deryugina, Alexander MacKay and Julian Reif

Economic theory suggests that demand is more elastic in the long run relative to the short run, but evidence on the empirical relevance of this phenomenon is scarce. We study the dynamics of residential electricity demand by exploiting price variation arising from a... View Details

Keywords: Energy; Demand and Consumers; Price; Policy; Mathematical Methods

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03 Jan 2013
News

Embrace Change, But Still Stand for Something

10 Jun 2021
News

SpaceX Mars City: Bezos and Branson Reveal the Flaw in Elon Musk's Vision of Space

September 1985
Case

H.J. Heinz Co.: Plastic Bottle Ketchup (B)

By: John A. Quelch

The Heinz Ketchup product manager discovers she does not have sufficient finished inventory and production capacity to meet trade demand for a new plastic bottle ketchup. Alternatives include cancelling promotion events and putting the trade on allocation. View Details

Keywords: Distribution; Crisis Management; Innovation and Invention; Product Marketing; Food and Beverage Industry

25 May 2015
News

Lose the guilt, working moms. The kids are all right

October 2000
Supplement

Singulus: Reflections by Roland Lacher

On January 14, 1999, Roland Lacher of Singulus, speaks to Harvard Business School students about the company he chairs. This video supplements the case and can be shown at the end of class. Roland Lacher describes the drivers of his decision whether to join Singulus.... View Details

Keywords: Management; Entrepreneurship

April 2014
Supplement

Interview: Man Jit Singh at Sony Entertainment Television

By: Linda A. Hill and Allison J. Wigen

Contains excerpts from an interview with Man Jit Singh. Singh discusses the results of events covered in the case "Man Jit Singh at Sony Entertainment Television," including his decision to begin evaluating employees on values as well as performance.
This short... View Details

Keywords: Performance Appraisals; Leading Change; Leadership; Emerging Markets; Organizational Culture; Performance Evaluation; Groups and Teams; Change Management; Media and Broadcasting Industry; India

17 Mar 2011
News

The gods that have failed—so far

20 Aug 2021
Video

Career Vision Workshop: Community

September 2016
Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin

This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details

Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry

February 2012 (Revised June 2012)
Background Note

The Market for Consumer Finance

By: Joseph L. Bower and Michael Norris

This note describes the market for consumer finance products in the United States. The note focuses on the changes in supply and demand that have occurred since the mid-20th century, and highlights recent approaches to finance for low-credit rated borrowers. View Details

Keywords: Financial Markets

Video

Vimal Shah

Vimal Shah, Co-Founder and Chairman of Kenya-based Bidco Africa, outlines his focus on fast-moving consumer goods, emphasizing the importance of adapting to consumer demands and a growing population, while leveraging technologies such as fintech to support sustainable... View Details

03 Oct 2018
HBS Seminar

Chad Syverson, University of Chicago Booth School of Business

2023
Working Paper

The Benefits of Revealing Race: Evidence from Minority-owned Local Businesses

By: Abhay Aneja, Michael Luca and Oren Reshef

Is there latent demand to support Black-owned businesses? To explore, we analyze a new feature that made it easier to identify Black-owned restaurants on a large online platform. We find that labeling restaurants as “Black-owned” increased customer engagement and... View Details

Keywords: Black-owned Businesses; Race; Prejudice and Bias; Ownership; Knowledge Dissemination; Digital Platforms; Consumer Behavior; Food and Beverage Industry

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September 2008
Class Lecture

Leading Change and Organizational Renewal

By: Michael L. Tushman and Charles O'Reilley

Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This... View Details

Keywords: Restructuring; Learning; Framework; Knowledge Use and Leverage; Leading Change; Management Practices and Processes