Strategic Planning - Publications - Faculty & Research

30 Mar 2003
Research & Ideas

The Future of IT Consulting

in sorting out action plans for their various lines of business. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer.— Nolan and Bennigson Newness and complexity have been a second... View Details

Keywords: by Sarah Jane Johnston; Consulting

01 Jun 2023
News

Curb Appeal

illegal dumping. She has expanded the use of data analytics and plans to implement citywide, curbside composting over the next 20 months. And she is exploring the idea of collecting residential trash in the kind of large communal... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Health Care Club, Co-President, PRIDE Club, Soccer Club, Tech Club, Management Consulting Club Christina Byrd “While working on cross-functional and strategic initiatives at Uber,” says Christina, “I realized how important it was to speak... View Details

15 Feb 2024
Blog Post

How I Spent My 2+2 Deferral: Carol Wright

communications, and social impact consulting firm specializing in corporate, entertainment, brand, and nonprofit sectors. When I was first hired, I was an assistant to one of the company's founders and CEOs, and a senior publicist in the View Details

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

collectors, auction house operators, and other actors who played active roles as either institutional entrepreneurs or guardians in shaping the revitalization of the industry. We find these entrepreneurs and guardians initially espoused alternative View Details

Keywords: Dina Gerdeman

Web

Globalization - Faculty & Research

Organizational Design ; Strategic Planning ; Business and Shareholder Relations ; Business and Stakeholder Relations ; Research and Development ; Business Strategy ; Competitive Strategy ; Competitive... View Details

26 Mar 2006
Research & Ideas

The Office of Strategy Management

formulation and strategy execution. . . . [But] it doesn't have to be like this." Successful companies, they write, are establishing a new corporate-level unit called the office of strategy management. This unit is distinctly different from the View Details

Keywords: by Martha Lagace

July 2020
Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock

On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details

Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom

Citation

Educators

Purchase

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

specialized arena of MICS, but can be applied, they write, to technologies of a much broader scope, such as enterprise resource planning (ERP) systems in manufacturing, or interactive software tools that continue to revolutionize the way... View Details

Keywords: by Hilah Geer

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

providing a curated list of resources on frequently discussed topics. SAS staff are also able to meet with students to discuss wellness concerns and strategize individualized solutions. Mental Health Resources Students may seek personal... View Details

01 Dec 2023
News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

27 Jul 2010
First Look

First Look: July 27

Hampshire's Squam Lake. Their goal: the mapping of a long-term plan for financial regulation reform. The Squam Lake Report distills the wealth of insights from the ongoing collaboration that began at these meetings and provides a... View Details

Keywords: Martha Lagace

13 Jan 2015
First Look

First Look: January 13

http://www.routledge.com/books/details/9781138794313/ January 2015 Journal of Economic Behavior & Organization Strategic Disclosure: The Case of Business School Rankings By: Luca, Michael, and Jonathan Smith Abstract—We empirically... View Details

Keywords: Sean Silverthorne

July 2010 (Revised January 2017)
Background Note

Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)

By: Thomas Steenburgh and Jill Avery

Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset... View Details

Keywords: Customer Lifetime Value; Return On Investment; Customer Acquisition; Customer Retention; Customer Churn; ＂Marketing Analytics＂; Marketing; Customer Relationship Management; Customer Focus and Relationships; Customer Value and Value Chain; Management Analysis, Tools, and Techniques; Marketing Strategy; Measurement and Metrics; Strategic Planning; Value

Citation

Educators

Purchase

26 Apr 2024
Blog Post

How I Spent my 2+2 Deferral: Matthew Young

where I had the opportunity to pursue many strategic priorities including the sale of our team to HBS Alumni Josh Harris (MBA 1990). Did 2+2 change your path or alter your post-undergraduate plans? The 2+2 program allowed me to have... View Details

01 Jun 2023
News

Bridging the ESG Data Gap

and venture capitalists. Founders use the software to report ESG data by answering a few operations-focused questions, and then they can easily access ESG scores, peer benchmarks, and customized plans for improvement. Venture investors... View Details

Keywords: Deborah Blagg

Web

For Organizations - Business & Environment

Independent Projects allow second-year HBS students to partner with an organization on a real-time challenge of strategic importance. Students are advised by a faculty member and receive academic credit for their final deliverable(s).... View Details

19 Jul 2011
First Look

First Look: July 19

Africa, Nike has decided to change its target market focus and to use digital and social media platforms to connect more extensively with consumers. In addition, Nike plans to launch innovative new boots and engage in corporate... View Details

Keywords: Sean Silverthorne

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

that more intensive people management is a worthwhile investment of a founder’s time.” Effective human resource management is more than just keeping the paperwork flowing. “You also need to focus on the strategic part of managing people... View Details

Keywords: by Dina Gerdeman

August 2005 (Revised December 2005)
Case

Coach K: A Matter of the Heart

By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey

Successful college basketball coach Mike Krzyzewski faces the decision whether to accept a lucrative offer to coach a professional basketball team or continue to coach at Duke University. Provides a context for discussing various styles of power, influence, and... View Details