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  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

competition takes place at a very conceptual level, Li Ning has chosen to adopt a very controversial "oriental theme" for its brand, while becoming at the same time a major sponsor of international... View Details
Keywords: Martha Lagace
  • 28 Apr 2021
  • Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
  • May 2024 (Revised May 2024)
  • Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
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  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

an Impact Great business leaders are problem solvers. That’s what sparked Susan Tynan to found Framebridge, a custom framing company. When Tynan couldn’t find a reasonably priced place View Details
Keywords: by Danielle Kost
  • Web

Organizational Behavior - Faculty & Research

repaired relationships with key stakeholders, and placed a big bet on innovations in high performance computing and Artificial Intelligence to make AMD a tech powerhouse by late 2023. Lisa Su and AMD (A) and... View Details
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

responses to these questions? Do leaders face special challenges in an age of, in her words, "Twitter Congressmen and Senators, Facebook, DIGG and other social media in undoing all the mistrust that has... View Details
Keywords: by Jim Heskett
  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

take the lead. He understood the incident’s implications went well beyond the specifics, triggering widespread concerns about racial bias in the country and threatening to damage Starbucks’ image as a safe, friendly View Details
Keywords: by Bill George; Technology; Food & Beverage
  • 21 Sep 2016
  • HBS Seminar

Catherine Tucker, MIT Sloan School of Management

  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

measuring IR. Moreover, I show that investor activism on environmental or social issues or a large number of concerns about a firm's environmental or social impact leads a firm View Details
Keywords: Sean Silverthorne
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

that lead to economic prosperity. He defines labor quality in terms of such things as discipline and attitudes toward work. This requires social beliefs and institutions that produce labor quality. By... View Details
Keywords: by by Jim Heskett
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

conceptualization of products in this context, as reflected by product feature choices, is influenced by prior industry affiliation. We study digital cameras introduced from 1991 to 2006 by firms from three prior industries. We... View Details
Keywords: Sean Silverthorne
  • Web

Podcast - Business & Environment

School sheds light on regenerative agriculture, a set of practices that restore farming ecosystems while having the potential to decarbonize. We’ll also talk about his new book The Profiteers, where he discusses the need View Details
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

top of things in a more interlinked environment will be asking for more, and more targeted, financial communication. They are gradually becoming more attentive to companies that position themselves as ecological and View Details
Keywords: by Martha Lagace; Energy; Utilities
  • March 2022
  • Case

The Goldman Sachs 10,000 Small Businesses Program: 2009-2021

By: Leonard A. Schlesinger and Julia Kelley
In December 2021, more than a decade after its founding, Goldman Sachs’s 10,000 Small Businesses program was still going strong — and the firm now needed to evaluate potential program modifications to reach a wider group of small business owners. Launched in the... View Details
Keywords: COVID-19 Pandemic; Small Business; Business Education; Curriculum and Courses; Government and Politics; Knowledge; Knowledge Dissemination; Labor; Employment; Human Capital; Management; Goals and Objectives; Organizations; Mission and Purpose; Corporate Social Responsibility and Impact; Programs; Networks; Social Enterprise; Society; Strategy; Demographics; Diversity; Financial Services Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

brand or product Website (61 percent); paid bills (56 percent); watched a video clip (51 percent); used a price comparison site (50 percent); listened to an audio clip (44 percent ). “Social networks and the easy connections they... View Details
Keywords: by John Quelch; Advertising; Publishing
  • March 2009 (Revised May 2011)
  • Case

The Credit Suisse/Gerson Lehrman Group Alliance

By: Robert G. Eccles and Laura Winig
The equity research department of Credit Suisse and the expert network firm of Gerson Lehrman Group, historically competitors, have established a strategic alliance which both believe will give them a competitive advantage. Under the leadership of its head of equity... View Details
Keywords: Business Model; Financial Crisis; Investment Banking; Innovation and Invention; Alliances; Social and Collaborative Networks; Competitive Advantage; Banking Industry
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  • 17 Nov 2016
  • Op-Ed

What's Behind the Unexpected Trump Support from Women

been socialized by family members, educators, and the media to associate leadership with a particular version of masculinity, an image Trump exemplified in his persona as the supremely successful... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • Web

Program Requirements - Doctoral

developed for understanding—health care organizations. Coursework Health Policy Core Seminar (Health Policy 2000) Microeconomic Theory (Econ 2020a/b; HKS API 101Z/102Z; or HKS API 109/110; Econ 1460 may be taken in place of second term... View Details