Reward - Publications - Faculty & Research

15 Sep 2011
Research & Ideas

High Ambition Leadership

every part of the business and set targets and rewarded based on those targets. "Our model is that if we do a good job for our customers, they will recommend us to others, and they will become our advocates," Gooding said. "It will become... View Details

Keywords: by Martha Lagace

21 Dec 2010
First Look

First Look: December 21

self-control. We focus on children aged between 5 and 15 as the literature suggests that self-control develops within such age range. We ask each child to toss a fair coin in private and to record the outcome (white or black) on a paper sheet. We only View Details

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

to drink the Kool-Aid and buy into the agenda or move on." On the flip side, the executives noted that employees who embrace the mission should be rewarded in a variety of ways, whether in terms of glowing performance evaluations, extra... View Details

Keywords: by Dina Gerdeman

11 Jun 2001
Research & Ideas

E-Commerce Unplugged

In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer behavior.The race for dominance in... View Details

Keywords: by Nitin Nohria & Marty Leestma

25 Feb 2008
Sharpening Your Skills

Sharpening Your Skills: Starting a Business

starts to develop as entrepreneurs look to attract resources to grow their ventures. Investors need to understand the motivations of the entrepreneurs they back to make sure their goals are aligned. How Do I Turn Potential Into Profit? Turning High Potential into Real... View Details

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

Retail Chain By: Deller, Carolyn, Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage store managers, View Details

Keywords: Dina Gerdeman

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

of individual investors are able to wield great influence on management teams of companies in their investment portfolios. By contrast, index funds almost run on autopilot—with no active investor analyzing companies, rewarding those that... View Details

Keywords: by Michael Blanding; Financial Services

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

communities. The motivation of the external innovators. Those motivated by extrinsic rewards like money and career may choose markets. Those motivated by intrinsic motivations like intellectual challenge and identity may prefer community.... View Details

Keywords: by Sean Silverthorne; Technology

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

undergraduate Arts & Sciences professor faces. I have to say, though, that ultimately it was the fact that my students were eager, well prepared, and really wanted the class to go well that made my job manageable and made the class a View Details

Keywords: by Laura Linard; Banking; Financial Services

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

as a reward for his years of loyal service. (Never mind that he has no Internet business experience; he surfs the Web, doesn't he?) Find the simplest, least-demanding thing you can do on the Web. Go for copyware that looks like what... View Details

Keywords: by Rosabeth Moss Kanter

14 Sep 2007
Research & Ideas

How to Profit from Scarcity

ramping up production of a car is more challenging than printing an extra run of a book. But after its initial error, VW made some smart decisions to mitigate the damage. First, the company rewarded their best dealers by making the scarce... View Details

Keywords: by John Quelch; Consumer Products; Advertising

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

proposals, and quality evaluations for more than 12,000 evaluator-proposal pairs. The analysis shows that solicitations offering a personal reward for top submissions boost participation rates without affecting submission quality. We show... View Details

Keywords: Dina Gerdeman

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

motivation. Should bonuses be tied to quotas or should they be given unconditionally? Is it better to use bonuses as a reward or as punishment? A randomized field experiment at a large Indian company investigated these questions, finding... View Details

Keywords: Sean Silverthorne

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he didn't get the team by... View Details

Keywords: by Michael Wheeler

10 Feb 2003
Research & Ideas

Women at Work

said. "I worked my butt off." And it paid off. Continental hired her as a permanent, full-time financial analyst. She was thrilled; doing a job she found rewarding at the company she had always dreamed of working for. She met a... View Details

Keywords: by Wendy Guild

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

rewarded with high-profile success, others have become more willing to take chances themselves. The Philadelphia Eagles won the Super Bowl in 2018 partly because coach Doug Pederson built an offense that successfully borrowed from... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

16 Feb 2004
Research & Ideas

European Private Equity—Still a Teenager?

because they're driven by mutual funds or hedge funds and are rewarded in the short term. Long-term funders can expect to see more opportunities coming their way, he continued. According to moderator Josh Lerner, a Harvard Business School... View Details

Keywords: by Martha Lagace; Financial Services

04 Dec 2000
What Do You Think?

Have We Overdone Deregulation and Privatization?

backlash for any idea that rewards those who take initiative? Is deregulated service really inferior? If so, by what measures? Have we such short memories that we have forgotten what it was like before deregulation? Or have we gone too... View Details

Keywords: by James Heskett

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

are malleable among new Web users; Winner-take-all dynamics apply; Competitive risks are reasonable; The company is capable of managing significant growing pains; and Capital markets will reward first movers. Winner-take-all dynamics are... View Details

Keywords: by Peter Jacobs

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

about tax legislation beyond concern over the amount of the check we write each April 15? Yes, very much so. Our tax policies reflect the values that the country stands for. Do we cut taxes on top earners or redistribute their wealth to help the less fortunate? Should... View Details

Keywords: by Sean Silverthorne

Publications