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  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

services frequently point to her reputation as a winner who never gives up. Having the right combination of brand attributes thus is key. Other aspects play a role too, such as good looks, public-speaking skills, and overall image. It... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

This, in turn, had an impact on De Beers' reputation and consumer confidence in the diamond as a product that represented integrity, love, and commitment. In 2000, De Beers' sustainability depends on the ability of its leaders to shift... View Details
Keywords: Martha Lagace
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

motivated by the positive reputational effects of making what is morally the right choice, and the potential negative effects of turning a blind eye. Practical steps employers can take to shield high-risk employees include: extending the... View Details
Keywords: by Dina Gerdeman
  • 05 May 2015
  • First Look

First Look: May 5

that provide insights on when and why even people who care about morality end up crossing ethical boundaries. May 2015 American Economic Review: Papers and Proceedings Why Do Firms Have Purpose? The Firm's Role as a Carrier of Identity and View Details
Keywords: Carmen Nobel
  • 05 Apr 2011
  • First Look

First Look: April 5

is concerned about maintaining oDesk's strong reputation and market positioning, and, as such, he wants to grow in a very focused manner. Should oDesk expand its customer focus to include large employers? Broaden the services its... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

was stopped, leaving JCI with a large organization and strong revenues, but losses and a dwindling balance sheet. He is seriously considering severe personnel cuts; however, layoffs in Japan may cause severe damage to his reputation and... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2015
  • First Look

September 8, 2015

their reputations and their relationships with stakeholders. Companies need clearer guidelines for determining whether a mistake merits an apology and, when it does, for crafting and delivering an effective message. In this article, the... View Details
Keywords: Carmen Nobel
  • 15 Mar 2016
  • First Look

March 15, 2016

success had been achieved by cross-industry expansion within China, but since 2008, it had increasingly looked to expand globally. The HNA Group in general and Hainan Airlines in particular were recognized for their quality of service within China. However, this high... View Details
  • 11 Nov 2014
  • First Look

First Look: November 11

http://hbr.org/product/cree-inc-introducing-the-led-light-bulb/an/515026-PDF-ENG Harvard Business School Case 115-011 Virtual Revenue Recognition No abstract available. Purchase this case: http://hbr.org/product/virtual-revenue-recognition/an/115011-PDF-ENG Harvard... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

commodity, the major actors have focused primarily on lowering and shifting costs, increasing their bargaining power, and restricting services. Providers have offered broad and undifferentiated services, competing based on convenience and historical View Details
Keywords: by Michael E. Porter; Health
  • 17 Jun 2014
  • First Look

First Look: June 17

the firm. This case explores the reactions of the executives at the bank, over the short- and medium-term, to public accusations and scrutiny and whether the implemented solutions devised by the BSC are sustainable. It details the themes of individual and collective... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

venture capital and private equity by announcing the Vision Fund, the largest tech investment fund in the world at close to $100 billion. The reputation of legendary SoftBank CEO Masayoshi Son depended on the success of the Vision Fund, a... View Details
Keywords: Dina Gerdeman
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

continuing challenges it faces because of reputational issues and government supervision. A decision by the Foundation to endow $100 million to provide financial aid for Chinese students studying overseas, which included large gifts to... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

business relations, and then reputation and regulatory relations. The impact on stock price has been much less significant, and this could be attributed to stock prices not reflecting the impact on employee morale and business relations... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2014
  • First Look

First Look: September 16

Monitors: How Social Factors Influence Supply Chain Auditors By: Short, Jodi L., Michael W. Toffel, and Andrea Hugill Abstract—Outsourcing firms increasingly rely on social auditors to provide strategic information about the conduct of their suppliers to manage the... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

that confidence in your proposal dies. Fearmongering: Critics catalyze irrational anxieties about your idea. Character assassination: They slam your reputation and credibility. Smart, practical, and filled with useful advice, Buy-In... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

Management Journal Monitoring Global Supply Chains By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Firms reliant on supply chains to manufacture their goods risk reputational harm if the working conditions in those... View Details
Keywords: Carmen Nobel
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

performed by less-savvy winemakers created a negative reputation for organic wine, which proved a challenge to overcome. Early organic winemakers were often derided for their efforts, as conventional winemakers felt threatened by their... View Details
Keywords: Carmen Nobel
  • 25 Feb 2014
  • First Look

First Look: February 25

find no evidence that directors lose seats on other boards, a proxy for reputational consequences, as a result of shareholder activism. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46376 The Impact of Corporate... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2016
  • First Look

June 14, 2016

of the Private Capital Research Institute By: Lerner, Josh, and Leslie Jeng Abstract—Private markets are becoming an increasingly important way of financing rapidly growing and mature firms, and private investors are reputed to have... View Details
Keywords: Sean Silverthorne
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