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  • 23 Jan 2023
  • Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

crisis, delivering more accurate and relevant ratings for investors. The paper, published in Management Science, was coauthored by Sikochi, Samuel B. Bonsall IV and Karl A. Muller III of Penn State University; Kevin Koharki of Purdue... View Details
Keywords: by Ben Rand
  • 2025
  • Working Paper

Tax Planning, Illiquidity, and Credit Risks: Evidence from DeFi Lending

By: Lisa De Simone, Peiyi Jin and Daniel Rabetti
This study establishes a plausible causal link between tax-planning-induced illiquidity and credit risks in lending markets. Exploiting an exogenous tax shock imposed by the Internal Revenue Service (IRS) on cryptocurrency gains, along with millions of transactions in... View Details
Keywords: Cryptocurrency; Taxation; Financial Liquidity; Credit; Financing and Loans; Financial Markets
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  • 2022
  • Article

Science-based Entrepreneurship in India: A Policy Glass (as yet) Quarter-Full

By: Tarun Khanna
India is celebrated for a resurgence of de novo entrepreneurship in recent decades. Entrants have engaged in creative risk-taking to provide market-based solutions for private or social needs despite not being scions of wealthy industrial or business families. In this... View Details
Keywords: Entrepreneurship; Innovation and Invention; Science; Policy; Investment
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  • 2024
  • Working Paper

Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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  • 2008
  • Working Paper

Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

By: Corinne Bendersky and Kathleen L. McGinn
Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
Keywords: Citations; Knowledge Dissemination; Negotiation; Research
Related

    Teaching AI to Handle Exceptions: Supervised Fine-Tuning with Human-Aligned Judgment

    Large language models (LLMs), initially developed for generative AI, are now evolving into agentic AI systems, which make decisions in complex, real-world contexts. Unfortunately, while their generative capabilities are well-documented, their decision-making... View Details
    • Web

    Faculty & Research - Global

    More than half the faculty are actively involved in international research, developing high-impact cases and course materials on relevant global issues and innovations. Find a Center / Office Find a Center / Office Africa Research Center... View Details
    • 01 Dec 2023
    • News

    Wide Horizon

    attention of the CEO of Pfizer (which had unsuccessfully tried to develop suramin for cancer in the 1980s) to help him locate 14 boxes of relevant research data in a warehouse in Kalamazoo, Michigan. While the plan was to build a company... View Details
    Keywords: Dan Morrell; Photos by Sarah Wilson
    • June 2020 (Revised July 2023)
    • Case

    Time Out: The Evolution from Media to Markets

    By: Kate Barasz and Eva Ascarza
    In February 2020, Time Out’s chief executive officer Julio Bruno is evaluating the strategic direction of the company. Over the span of five decades, Time Out — the global media and entertainment brand — had gone from a self-published counterculture publication in... View Details
    Keywords: Branding; Media Businesses; Hospitality; Hospitality Industry; Digital; Brands and Branding; Media; Marketing; Marketing Strategy; Organizational Change and Adaptation; Strategy; Media and Broadcasting Industry; Food and Beverage Industry; United Kingdom; United States
    Related
    • April 2019 (Revised June 2019)
    • Case

    From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves' (A)

    By: Tsedal Neeley, JT Keller and James Barnett
    Thierry Breton, chairman and CEO of IT company Atos, faced a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he was ready to take the next crucial step. Breton was convinced that rapid digital... View Details
    Keywords: Dual Digital Transformation; Transformation; Disruption; Employees; Competency and Skills; Training; Decision Making; Digital Transformation
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    • Working Paper

    Covenant-Light Contracts and Creditor Coordination

    By: Bo Becker and Victoria Ivashina
    In 2015, 70% of newly issued leveraged loans had weaker enforcement features, called covenant-light or "cov-lite"; this is nearly a three-time increase in cov-lite issuance compared to a previous peak in 2007. We evaluate whether this development can be attributed to... View Details
    Keywords: Credit Cycles; Loan Contracts; Debt Covenants; Contracts; Financing and Loans; Credit; Borrowing and Debt
    Related
    • Article

    Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

    By: Corinne Bendersky and Kathleen L. McGinn
    Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
    Keywords: Framework; Knowledge Dissemination; Research; Organizations; Negotiation; Information Publishing
    Related
    • 23 Oct 2024
    • HBS Seminar

    Rosa Ferrer, University of Pompeu Fabra and BSE

      Policy versus Practice: Conceptions of Artificial Intelligence

      The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details

      • 08 Aug 2022
      • HBS Case

      Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

      part of a successful business strategy is not to get complacent but to always challenge oneself and innovate to stay relevant with market trends. He points to the example of photo company Eastman Kodak, back then the market leader, which... View Details
      Keywords: by Shalene Gupta; Media & Broadcasting; Music
      • Web

      Japan - Global

      global impact. Located in Tokyo, the JRC's primary purpose is to support HBS faculty research and case-writing activities in Japan. The School strives to deepen faculty's understanding of and exposure to Japanese management issues, trends, and practices, as well as... View Details
      • Web

      2023 Reunion Presentations - Alumni

      technological tools available to companies. Firms are increasingly personalizing their offerings to increase the effectiveness of their interventions and benefits consumers who now receive communications that are more relevant to them.... View Details
      • 16 Feb 2024
      • Research & Ideas

      As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

      decisions about how to cultivate skills relevant to the labor market when presented with information about job availability, compensation, and the prospects for upward advancement. Employers should encourage governments to create such... View Details
      Keywords: by Rachel Layne; Information Technology; Technology
      • 27 Jul 2020
      • Book

      Reflection: The Pause That Brings Peace and Productivity

      right away,” Badaracco says. 4: Pause and measure up The third classic approach to reflection involves measuring up. This is particularly relevant when you have to make a decision and act on it. It’s critical to take a few moments to step... View Details
      Keywords: by Dina Gerdeman
      • Research Summary

      Innovating in Energy: Learning from High-Potential Ventures

      By: Joseph B. Lassiter

      My work at HBS has always focused on high-potential ventures.  Most recently, these have been professionally financed start-ups and buyouts in newly emerging energy and cleantech businesses. These ventures tend to be based on innovative insights into technology and... View Details