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- All HBS Web (946)
- Faculty Publications (236)
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- 23 Mar 2010
- First Look
First Look: March 23
Publications "From Visible Harm to Relative Risk: Centralization and Fragmentation of Pharmacovigilance Author: Arthur A. Daemmrich Publication: Chap. 13 in The Fragmentation of U.S. Health Care, Oxford University Press, 2010... View Details
Keywords: Martha Lagace
- 14 Feb 2017
- First Look
First Look at New Research: February 14
performance improvements during the incentive period but are relatively short lived, while implicit incentives facilitate a longer persistence of the organizational behavior modification. Innovation Policies... View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
of capital, causing them to shrink and possibly exit the market. The strategy was used by Sun Microsystems in the 1980s and Dell Computer in the 1990s. Download the paper: http://www.hbs.edu/research/pdf/10-063.pdf The Determinants of Individual View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
much media fanfare. Then, if the actual performance failed to met expectations, people wrote them off and shifted their attention to the next innovation. Examples include multimedia kiosks, voice recognition, artificial intelligence,... View Details
- 17 Jul 2012
- First Look
First Look: July 17
reallocation constitute an important source of productivity gains while its relative importance varies across nations. Ignoring the role of this source can lead to significant bias in understanding the nature of gains. We also View Details
Keywords: Sean Silverthorne
- 15 Jul 2008
- First Look
First Look: July 15, 2008
invested in technology stocks, relative to their style benchmarks, than their older colleagues. Furthermore, young managers, but not old managers, exhibit trend-chasing behavior in their technology stock investments. As a result, young... View Details
Keywords: Martha Lagace
- 09 Mar 2010
- First Look
First Look: March 9
concentrated industry activity creates pools of skilled labor and specialized suppliers and increases opportunities for knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the View Details
Keywords: Martha Lagace
- 13 Mar 2018
- First Look
March 13, 2018
West: Origins, Evolution and Resilience The United States in Contemporary Perspectives: Evolving Forms, Strategy, and Performance By: Collis, David J., Bharat Anand, and J. Yo-Jud Cheng Abstract—In spite of surging interest in the... View Details
Keywords: Sean Silverthorne
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
late 1980s. The business class is relatively cohesive and very inter-connected, and again increasingly so since the 1980s. This concentration was assisted by privatization of state assets which involved the transfer of a considerable... View Details
Keywords: by Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
products to perform a particular job, and that it behooves companies to focus on the job rather than the product. For Project Beacon, which would become OnStar, that job was to provide peace of mind. While Huber knew next to nothing about... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
foreign financial institutions. "We also looked at some financial measures of performance ... By far the strongest influence turned out to be the influence of family involvement and the particular form that family involvement took.... View Details
Keywords: by Martha Lagace
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54967 Does Context Trump Individual Drivers of Voting Behavior? Evidence from U.S. Movers By: Cantoni, Enrico, and Vincent Pons Abstract—This paper assesses the relative influence of... View Details
Keywords: Dina Gerdeman
- 21 Jan 2014
- First Look
First Look: January 21
increase performance while social comparison reduces it, especially for low-ability trainees. These effects appear when treatments are announced and persist through training. The findings are consistent with a model of optimal... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
- 08 Sep 2015
- First Look
September 8, 2015
complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially... View Details
Keywords: Carmen Nobel
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service... View Details
Keywords: Sean Silverthorne
- 24 Jun 2008
- First Look
First Look: June 24, 2008
education networks. We find that portfolio managers place larger bets on firms they are connected to through their network, and perform significantly better on these holdings relative to their non-connected... View Details
Keywords: Martha Lagace
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
true economic performance is. The evolution of the 2 parallel universes of financial and accounting reporting systems appears to be a historical accident rather than a manifestation of 2 competing views of what profits should be. Aligning... View Details
Keywords: by Mihir Desai
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while... View Details
Keywords: Sean Silverthorne