Publications

February 2012 (Revised April 2012)
Case

Delhi Metro Rail Corporation

By: V.G. Narayanan and Saloni Chaturvedi

Keywords: Leadership; Projects; Management; Crisis Management; Public Administration Industry; India

2011
Working Paper

The Power of Political Voice: Women's Political Representation and Crime in India

By: Lakshmi Iyer, Anandi Mani, Prachi Mishra and Petia Topalova

Using state-level variation in the timing of political reforms, we find that an increase in female representation in local government induces a large and significant rise in documented crimes against women in India. Our evidence suggests that this increase is good... View Details

Keywords: Leadership; Crime and Corruption; Local Range; Laws and Statutes; Law Enforcement; Gender; Power and Influence; Public Administration Industry; India

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September 2002 (Revised November 2002)
Case

Transformation at the IRS

By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim

Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change... View Details

Keywords: Service Delivery; Service Operations; Organizational Structure; Taxation; Organizational Culture; Transformation; Public Administration Industry; United States

August 2002 (Revised October 2002)
Case

Launching the War on Terrorism

Describes the decision-making process employed by President George W. Bush's War Cabinet in the days following the September 11th terrorist attacks. Examines how the president and his advisers framed the problem, exchanged ideas, generated alternatives, and developed a... View Details

Keywords: War; National Security; Decision Making; Crisis Management; Management Teams; Public Administration Industry; United States

February 2001
Teaching Note

French Pension System, The: On the Verge of Retirement? & (Abridged)

By: David A. Moss

Teaching Note for (9-798-032) and (9-799-143). View Details

Keywords: Public Administration Industry; France

September 1997
Case

Information at the World Bank: In Search of a Technology Solution (A)

By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop

Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a... View Details

Keywords: Restructuring; Information; Knowledge Management; Mission and Purpose; Technology; Public Administration Industry

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February 1975 (Revised December 1991)
Case

Elizabeth Best (D)

By: Wickham Skinner and Ardis Burst

Describes how and what she did to accomplish the job. View Details

Keywords: Public Administration Industry

August 1984
Case

Work of a Regulatory Agency: The EPA and Toxic Substances (Condensed)

By: Joseph L. Bower

Keywords: Governing Rules, Regulations, and Reforms; Pollutants; Public Administration Industry

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01 Jun 2007
News

New HBS, KSG Joint Degree

dedicated to making a difference in the world by taking leadership roles that will have a significant impact on corporate policy and public affairs,” commented HBS Dean Jay Light. The culmination of a multiyear effort by faculty and View Details

Keywords: Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services

01 Sep 2017
News

Research Brief: As the Wind Blows

While bold, innovative public policy played an important role in fostering success, the level of policy consistency was just as important, Jones discovers. “There’s a Janus face of public policy,... View Details

Keywords: Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

January 2023 (Revised May 2024)
Case

Singapore: 'From Third World to First'

By: Charlotte L. Robertson and Mattias Fibiger

As Prime Minister Lee Hsien Loong prepared to step down in 2022, Singapore faced a number of pressing challenges, from popular discontent at home to geopolitical tensions abroad. The country had become very rich after decades of successful economic management, but... View Details

Keywords: Government Administration; Economic Growth; Public Opinion; Singapore

January 1982 (Revised December 1997)
Background Note

Note on the New Deal: From the First to the Second ""Hundred Days""

A brief summary of Franklin D. Roosevelt's New Deal policies between 1933 and 1935. Contains three statistical tables that supplement Selected U.S. Statistics: Part I and Selected U.S. Statistics: Part II. View Details

Keywords: History; Mathematical Methods; Policy; Public Administration Industry; United States

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February 1999 (Revised October 2009)
Background Note

Debt v. Equity: Definitions and Consequences

By: Henry B. Reiling and Mark Pollard

Explores the location of the somewhat imprecise line between debt and equity. Identifies the primary business contexts that give rise to problems, the alternative tax consequences attending the debt versus equity determination, and the most prominent tests used to... View Details

Keywords: Borrowing and Debt; Equity; Interest Rates; Taxation; Business and Government Relations; Public Administration Industry

August 2024
Case

Getting into the Arena (A): Shelane Etchison

By: Robert F. White and David Allen

This case explores the political campaign of Shelane Etchison, a pioneering U.S. Army veteran and double-degree Harvard graduate who ran for the U.S. House of Representatives in North Carolina's Ninth Congressional District in 2024. Seeking office for the first time,... View Details

Keywords: Political Elections; Motivation and Incentives; Strategy; Public Administration Industry; United States; North Carolina

March 1984 (Revised October 2005)
Case

James vs. United States

By: Henry B. Reiling

The U.S. Supreme Court reconsiders two basically inconsistent prior Supreme Court decisions, overrules one and states that illegally acquired income must be reported. View Details

Keywords: Courts and Trials; Crime and Corruption; Judgments; Taxation; Public Administration Industry; United States

2013
Case

Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins

n 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details

Keywords: Social Enterprise; Crime and Corruption; Gender; Social Issues; Business and Community Relations; Leadership; Change Management; Public Administration Industry; Indonesia; Asia

2016
Working Paper

PathBreakers? Women's Electoral Success and Future Political Participation

By: Sonia Bhalotra, Irma Clots-Figueras and Lakshmi Iyer

We investigate whether the event of a woman being competitively elected as a state legislator encourages the subsequent political participation of women, using a regression discontinuity design on constituency level data from India. We find that female incumbents are... View Details

Keywords: Political Participation; Women; Candidates; Gender Bias; Backlash; Minority Representation; Regression Discontinuity; India; Prejudice and Bias; Political Elections; Gender; Public Administration Industry; India