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  • All HBS Web  (1,182)
    • News  (102)
    • Research  (991)
  • Faculty Publications  (344)
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  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

collection will be of great interest to scholars of entrepreneurship, international business and business history. Psychology and Experimental Economics: A Gap in Abstraction Authors:Dan Ariely and Michael I. Norton Periodical:Current... View Details
Keywords: Martha Lagace
  • 02 Feb 2007
  • What Do You Think?

Is There Too Little “Know Why” In Business?

implementation that we forget why we are here in the first place . 'Why' is just as important as the 'How'; they are not mutually exclusive." As Nari Kannan put it, "To survive and thrive, I think companies need to alternate... View Details
Keywords: by Jim Heskett
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

directly, why then do managers (irrationally) choose to pursue profit directly rather than indirectly? I think the answer is to be found more in psychology than in economics." Does that account for the increasing interest in the... View Details
Keywords: by Jim Heskett
  • 18 Oct 2011
  • First Look

First Look: October 18

Original Thinkers Can Be More Dishonest Authors:F. Gino and D. Ariely Publication:Journal of Personality and Social Psychology (forthcoming) Abstract Creativity is a common aspiration for individuals, organizations, and societies. Here,... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

that we can thrive. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53562 forthcoming Customer Needs and Solutions In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions By:... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

necessarily need an outsider to provide an outside perspective, however. Occasionally a creative, clear-headed insider can break free of both his company's and his own preconceptions by adopting a novel point of view. This was... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 02 Sep 2008
  • Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

to rate each item on a 7-point scale ranging from practical (1) to pleasurable (7). Keinan also asked the shoppers to circle one of two answers for each item: "Because I need it" or "Because I want to have it (although I... View Details
Keywords: by Julia Hanna
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

is currently working on a study of byzantine banking behavior toward individual investors. But in the case of structured loans, he argues that a borrower need not be a financial expert to realize the stakes. "They are not that complex,... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Mar 2010
  • First Look

First Look: March 2

disclosures, performance evaluations, self-regulation, participation, and adaptive learning. Nonprofit leaders must adapt any such mechanisms to suit their organization-be it a membership-based organization, a service-delivery nonprofit, or an advocacy network. More... View Details
Keywords: Martha Lagace
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

you need to be a willing to listen to the other person and recombine things that they say,” Koning says. “On the flipside, you want to make sure that the other person is sharing their ideas and not filtering themselves. Otherwise, it’s... View Details
Keywords: by Michael Blanding
  • 21 Dec 2010
  • First Look

First Look: December 21

paper: http://www.people.hbs.edu/ffoley/BFSWIPO.pdf Luck or Cheating? A Field Experiment on Honesty with Children Authors:Alessandro Bucciol and Marco Piovesan Publication:Journal of Economic Psychology (forthcoming) Abstract We run an... View Details
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your... View Details
Keywords: by Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

researchers, and policy makers interested in finance, governance, and other aspects of the contemporary investment world. It also provides investment, business, financial media, and legal professionals with the tools they need to better... View Details
Keywords: Sean Silverthorne
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

Harvard Business School, professor Ananth Raman discussed the importance of empathy in customer-facing business. "As we're talking about things like retail efficiency and profitability, this is a topic that I think needs more attention,"... View Details
Keywords: by Carmen Nobel; Health
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

around a first wave of globalization from the mid-nineteenth century until the 1920s and a second wave that started after World War 2, intensified from the 1980s until around the 2008 global financial crisis. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

Interconnected: A Manifesto for Smarter Cities Authors:Rosabeth Moss Kanter and Stanley S. Litow Abstract The need for a fresh approach to U.S. communities is more urgent than ever because of the biggest global economic crisis since the... View Details
Keywords: Martha Lagace
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

encouraging push that companies sometimes need to make changes. "You might ask, why should one do research in this area? If managers can support public institutions and provide public goods and make money, why aren't they?" she... View Details
Keywords: by Dina Gerdeman
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

advises that firms not be afraid to experiment. An ethics code shouldn’t be a monolith, but rather a living document that can be adapted to the expanding needs of a firm and its employees. After rolling out a policy to a subgroup of... View Details
Keywords: by Michael Blanding
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Dimon, CEO of JP Morgan, whom he cited for his approach of “doing business in a first class way.” Dimon majored in psychology and economics at Tufts University and completed an MBA at the Harvard Business School. Darmody1 added other... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 04 Sep 2012
  • Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

that leaders matter. Certainly, many leaders (especially the successful ones) make this claim—just have a look at the business section of your local bookstore. But social scientists who systematically study leadership generally agree with Marx. From View Details
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