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  • All HBS Web  (1,116)
    • People  (5)
    • News  (205)
    • Research  (707)
    • Events  (3)
  • Faculty Publications  (159)
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  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

including hiring, training, and firing personnel. All reward teams at all levels for performance. All provide generally unmonitored time for employees to develop product and service innovations as well as... View Details
Keywords: by Jim Heskett
  • 19 Jul 2011
  • First Look

First Look: July 19

extent to which a hospital's specialization in areas related to cardiovascular care directly impacts performance on cardiovascular patients (positive spillovers) and 2) whether the marginal benefit of a hospital's focus in cardiovascular... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

while stripping away what's not—leaving the rest to be delivered by the established player. In the case of Skype, for example, the service decouples talk/text from the underlying (and expensive) connectivity provided by the telecom... View Details
Keywords: by Michael Blanding
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

for others. Gordon Bethune said that he was getting an award because of everyone else's hard work. Ivan Seidenberg could share the CEO role twice in the mergers that produced Verizon because he put the needs of the institution first, over his own ego. The View Details
Keywords: by Rosabeth Moss Kanter
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

usually creates a massive gap between what people know and are able to do, and what they are now expected to do. This creates the need to invest heavily in human capital. Given a longstanding culture that values egalitarianism and rewards... View Details
Keywords: by Mallory Stark; Education
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

Academy of Management Journal Deep Help in Complex Project Work: Guiding and Path-clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile Abstract—How do teams working on complex projects get the help they need? Our qualitative... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

Getting to Yes by Roger Fisher, William Ury, and Bruce Patton and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

margin to a core group of loyal users and you don't talk much about market share? (Market researchers pinpoint the Mac share at 2 to 4 percent of the overall PC market.) Is this a viable strategy for Apple? A: Over the long run, no. There... View Details
Keywords: by Sean Silverthorne
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

guidance on the design of optimal call patterns in route sales. Our analyses reveal that the long-term persistence effect of detailing is more pronounced for specialist physicians, whereas the contemporaneous marginal effect is higher for... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

with whom we can examine our beliefs and share our lives. For the past thirty-five years, Bill George and Doug Baker have found the answer in True North Groups—small groups that gather regularly to explore members' greatest challenges. These groups View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

But in the focus groups, viewers did not have the option of skipping the ad the way they do in real life. A surprise at the end of the ad has no effect if the viewer doesn't bother to wait for the end of the ad. Video-ad designers also have to extend the opening... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

capital processes to create value for its peripheral technologies. If there were promising technologies within Xerox that were not being utilized in Xerox's businesses, XTV provided a new path for them to enter the market. If that... View Details
Keywords: by Henry Chesbrough
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

about tax legislation beyond concern over the amount of the check we write each April 15? Yes, very much so. Our tax policies reflect the values that the country stands for. Do we cut taxes on top earners or redistribute their wealth to help the less fortunate? Should... View Details
Keywords: by Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

previously lived outside India rely significantly more on diaspora networks for business leads and financing. This is especially true for entrepreneurs who are based outside software hubs—where getting leads to new businesses and accessing finance is more difficult.... View Details
Keywords: Martha Lagace
  • 20 Jun 2012
  • Lessons from the Classroom

Teaching Leadership: What We Know

and to establish a foundation upon which intelligent progress can be made. We hope to address this need by providing leadership educators with a single reference that not only shares current best practices, but does so within a broad... View Details
Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

by author, album, or genre, and provides a better navigation experience. Digital encoding quality varies widely in p2p networks, but it has continued to improve over the years and in many cases surpasses that of iTunes. The process of... View Details
Keywords: by Sean Silverthorne; Music
  • 22 May 2007
  • First Look

First Look: May 22, 2007

other distortions measured in the literature. The second uncertain policy we consider concerns marginal tax rates. We obtain similar results once we adjust for the impact of tax rates on income. Download the paper:... View Details
Keywords: Martha Lagace
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. Market research companies and... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

senior management, or even bosses all the way down. In contrast, context refers to organizational factors, outside the individual, that provide cues about how voice is likely to be received. Leader behavior is one such contextual cue.... View Details
Keywords: by Sarah Jane Gilbert
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

professor and Dean of the Faculty, provided a brief outline of the landscape as well as thoughts on how to view the proposed bailout. Lecturer Nicolas P. Retsinas, Director of Harvard University's Joint Center for Housing Studies, then... View Details
Keywords: by Martha Lagace; Financial Services
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