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- All HBS Web
(1,580)
- News (256)
- Research (1,121)
- Events (2)
- Multimedia (1)
- Faculty Publications (359)
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- 04 Aug 2009
- First Look
First Look: August 4
Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the View Details
Keywords: Martha Lagace
- 06 May 2014
- First Look
First Look: May 6
August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the effect of corporate sustainability... View Details
Keywords: Sean Silverthorne
- 29 May 2001
- Research & Ideas
How Technological Disruption Changes Everything
could only be accomplished by specialists in less convenient, centralized settings. PCs, for example, brought computing power to individuals at a fraction of the cost of minicomputers, replacing the minicomputer specialist and centralized... View Details
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
to remain working left because they could not reconcile the obligations of the career path they were on with caring for kids. Caregiving, along with higher education and healthcare delivery, has among the highest real-dollar increase in View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
health, the process is a bit like throwing a lasso around a tsunami. That's why integrated medical data has now become a major goal of health care reform. Integrating patient records, such as physicians' notes, diagnoses, medical device... View Details
- 11 May 2010
- First Look
First Look: May 11
Standard theories of corporate ownership assume that because markets are efficient, insiders ultimately bear agency costs and therefore have a strong incentive to minimize conflicts of interest with outside investors. We show that if... View Details
Keywords: Martha Lagace
- 27 Mar 2005
- Research & Ideas
Should I Pay the Bribe?
late taxes. They have been given one week to pay. Zhuk himself was involved in paying bribes to expedite the establishment of phone lines for their business, shortening the process to a few weeks instead of years, and has even admitted he... View Details
Keywords: by Cynthia D. Churchwell
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
treating platform systems and step processes as mutually exclusive architectures sets up a false dichotomy. Creating any good requires carrying out a technical recipe, i.e., performing a series of steps. Step View Details
Keywords: Dina Gerdeman
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
- 12 Feb 2013
- First Look
First Look: Feb. 12
that a decision maker may use in a multiattribute decision problem. In addition, it may be used to tailor the utility elicitation process to the comfort level of the decision maker. The new conditions, and the corresponding functional... View Details
Keywords: Sean Silverthorne
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
especially with grocers, is that they use these cards to give discounts at the checkout. In the process of doing this, they have accumulated a lot of data. What they do with that data is anybody's guess. Other retailers, such as Talbots... View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and G.J. Fitzsimons Abstract—Gifts... View Details
Keywords: Sean Silverthorne
- 05 Apr 2004
- What Do You Think?
Should We Brace Ourselves for Another Era of M&A Value Destruction?
mergers and acquisitions fail to achieve their objectives, suggesting possible remedies to this "flawed process." Kathryn Yates, for example, cited three primary reasons for M&A failure: "1) Forgetting to plan for the View Details
Keywords: by James Heskett
- 11 Feb 2002
- Research & Ideas
Guts and Bliss: The Entrepreneur’s Journey
was seized by the urge to pitch it out the window. Good ideas take on a life on their own, she said, and inspiration is a natural process that can't really be stoked. The best careers are those that kind of weave and bend.— Lynda... View Details
Keywords: by Martha Lagace
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
test people, then process the tests and take them to a waiting area.” When Ebola began ravaging the country in 2014, Liberia’s government came knocking on Last Mile Health’s door. The organization helped the government use its model... View Details
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
ventilation, air quality, water, moisture, and security,” says Macomber. “Those aren't expensive to begin with. So, I think those will propagate through pretty quickly, and they’ll be must-haves, because the cost is not relatively very... View Details
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
market focus is needed to begin the process in order to know what technological attributes to target in the development, and how to resolve the many trade-offs that arise in the course of development, e.g. View Details
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
process posing other more interesting propositions for consideration. Tony Wanless emphasized the importance of knowing the way leaders learn from experience, suggesting the need for "a synthesis of thinking that adds value to the... View Details
Keywords: by Jim Heskett
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
simultaneously, and there are few templates for developing organizational processes and systems to help them do so. Internally, organizations often struggle to allocate resources toward these different goals and to deal with the... View Details
Keywords: by Julie Battilana
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
For example, the AMA broke off a cause-related marketing agreement with Sunbeam Corporation after its members decided that it was not appropriate to its social mission. This ended up costing the nonprofit association over $10 million in... View Details
Keywords: by Carla Tishler