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Show Results For
- All HBS Web
(1,343)
- News (137)
- Research (1,097)
- Events (3)
- Multimedia (1)
- Faculty Publications (499)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
Gulati: The difference between the outside-in and inside-out perspectives is central to the book's arguments. When I began this research, I naively assumed that all firms must indeed have an outside-in orientation whereby they put their customers first in all their... View Details
- 23 Jun 2009
- First Look
First Look: June 23
relationship, Warren Buffett, arguably the world's most admired and successful investor, has decided to make such a significant investment in Goldman Sachs." He added that the deal "will further bolster our strong capitalization and liquidity position,"... View Details
Keywords: Martha Lagace
- December 2009
- Article
Negotiation? Auction? A Deal Maker's Guide
What's the best way to buy or sell an asset? Should you hold an auction and accept the most attractive offer? Or should you identify the most likely prospects and negotiate with them privately? Auctions became increasingly popular after the internet opened wide the... View Details
Keywords: Assets; Auctions; Market Transactions; Negotiation; Strategy; Decision Choices and Conditions
Subramanian, Guhan. "Negotiation? Auction? A Deal Maker's Guide." Harvard Business Review 87, no. 12 (December 2009).
- 28 Feb 2012
- First Look
First Look: Feb. 28
Pierce, Jason A. Snyder, and Michael W. Toffel Abstract Competition among firms can have many positive outcomes, including decreased prices and improved quality. Yet competition can have a darker side when firms can gain competitive... View Details
Keywords: Sean Silverthorne
- 12 Mar 2021
- News
My Favorite Case
four to one. When another premium brand lowers its wholesale price in an attempt to stimulate sales, Heublein’s president decides to increase the price of Smirnoff and put the additional revenue into... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Abstract In this paper, we examine the pattern of correlation among consumer price sensitivities for customer purchase incidence decisions across complementary product categories. We use a hierarchical... View Details
Keywords: Martha Lagace
- 20 Jan 2010
- First Look
First Look: Jan. 20
Decentralize? Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Abstract There is a widespread sense that over the last two decades firms have been decentralizing decisions to employees further down the managerial hierarchy.... View Details
Keywords: Martha Lagace
- 20 May 2014
- First Look
First Look: May 20
the company's business plan. The company had gone through much of its cash and needed additional funding to continue operating. At the same time, two VC investors were deciding how to proceed with their investments in Maricopa. The larger VC firm questioned Maricopa's... View Details
Keywords: Sean Silverthorne
- 01 Jan 2011
- News
Seth Klarman, MBA 1982
career as an English teacher and then became a psychiatric social worker. His own interest in business started early: family lore has it that four-year-old Klarman organized his room into a commercial space, putting price tags on his... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
"interests," or what each side really cares about. Failure to uncover interests often leads to mistakes in our second dimension, deal design, such as treating potentially more cooperative agreements as pure price deals in which... View Details
Keywords: by Martha Lagace
- May 1997 (Revised May 2004)
- Case
Precision Worldwide, Inc.
By: William J. Bruns Jr.
A competitor has developed and introduced a superior product that is less costly to manufacture. Precision Worldwide must decide whether to match the competitor's product, when to do so, and how to price, given that it holds a large inventory of its now inferior... View Details
Bruns, William J., Jr. "Precision Worldwide, Inc." Harvard Business School Case 197-103, May 1997. (Revised May 2004.)
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
root. An anonymous donor took note of his academic potential and put Brown through college. After a break to serve in the military, Brown went to business school and ultimately started his investment career at T. Rowe Price as the... View Details
- Web
Finance Awards & Honors - Faculty & Research
(Sci-SIP) Award for Assessing the Impact of Non-Practicing Entities on U.S. Innovation with Umit Gurun, Scott Kominers, 2015–2021. Lauren H. Cohen : Recipient of a 2021 Top Cited Article Award from Wiley Publishing for Lazy Prices... View Details
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- 18 Feb 2014
- First Look
First Look: February 18
Cause of Returns to Organizational Status: Evidence from the grands crus classés of the Médoc By: Malter, Daniel Abstract—This paper addresses the recent debate about the causality of status effects and identifies the symbolic effect of status on the View Details
Keywords: Sean Silverthorne
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
weigh funding, capacity, and other resource constraints. They would also need to designate an agency or organization to administer plans, and create a system for buying coverage. A key decision would likely involve whether holders should... View Details
- 02 Mar 2010
- First Look
First Look: March 2
prices associated (or contemporaneous) with JGTRRA. Consistent Constructs in Individuals' Risk Taking in Decisions from Experience Authors:Eyal Ert and Eldad Yechiam Publication:Acta Psychologica... View Details
Keywords: Martha Lagace
- 03 Mar 2015
- First Look
First Look: March 3
model, the company would sell sequencers at a higher price to those entities that already purchased sequencers, primarily major research labs and pharmaceutical firms, but position its machine as a faster alternative to existing... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
how today's organizations run. By demonstrating the interconnectivity among the three key pillars of management, students see how decisions impact strategic choices, organizational alignment, and leadership approaches, ultimately leading... View Details
Keywords: Sean Silverthorne
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
justifying my choices by telling myself what a lot of us tell ourselves: that we’re working hard now so we will have more time to be happy later,” she says. “We all need to make better decisions on the margins, so we don’t wake up one day... View Details
Keywords: by Dina Gerdeman