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- All HBS Web (1,239)
- Faculty Publications (345)
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- 05 Nov 2013
- First Look
First Look: November 5
http://www.hbs.edu/faculty/Publication%20Files/kuziemko%20buell%20reich%20norton_3e675fb6-f83c-47fc-912d-e0c0b383e56d.pdf Working Papers Competing with Privacy By: Casadesus-Masanell, Ramon, and Andres Hervas-Drane Abstract—We analyze the implications of consumer... View Details
Keywords: Sean Silverthorne
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
the candidate who probably feels like getting board/investor visibility is a strong positive in their career development." —Rob Go, partner, NextView Ventures Marketing, sales & partnerships Table stakes: Introductions to potential View Details
Keywords: by Julia Austin
- 27 Jun 2005
- Research & Ideas
The Potential Downside of Win-Win
creation. What's often overlooked is the fact that such value creation also creates losers—the customers forced to pay the resulting industrywide high prices. Of course, companies are entitled to charge higher View Details
Keywords: by Max H. Bazerman
- 17 Aug 2010
- First Look
First Look: August 17
problems, prebuilt Excel models to calculate customer lifetime value, and charts and graphs that help visualize the results. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/511029-PDF-ENG Marketing Analysis Toolkit: View Details
Keywords: Martha Lagace
- 06 Feb 2006
- What Do You Think?
Should CEOs of Public Companies Offer Earnings Guidance?
amounts of internal energy go to 'making the quarter return' rather than serving the customer and building the future. Why did quarter returns develop in the first place?" Bill Hubbell added, "The market has many mechanisms to... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
supply expenses are provided. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55343 Financing the Response to Climate Change: The Pricing and Ownership of U.S. Green Bonds By: Baker, Malcolm, Daniel Bergstresser, George... View Details
Keywords: Dina Gerdeman
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
heterogeneity in consumer sophistication could explain the prevalence and persistence of misconduct at such firms. Misconduct is concentrated at firms with retail customers and in counties with low education, elderly populations, and high... View Details
Keywords: by Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
management of financial communication? Greg Miller: The French group Total and the British BP are both major players in the oil and gas industry, which is increasingly moving into the center of public interest due to its booming oil and gas View Details
- 18 Nov 2014
- First Look
First Look: November 18
faces the world's fastest-growing economy. Purchase this case: https://hbr.org/product/china-s-environmental-challenge/315026-PDF-ENG Harvard Business School Case 615-015 Netflix: Designing the Netflix Prize (A) In 2006, Reed Hastings, CEO of Netflix, was looking for a... View Details
Keywords: Sean Silverthorne
- 20 Jan 2010
- First Look
First Look: Jan. 20
strategy, creating high levels of customer satisfaction, or motivating people to navigate complex matrix organizations. Download the paper: http://www.hbs.edu/research/pdf/10-051.pdf Substitution Patterns of the Random Coefficients Logit... View Details
Keywords: Martha Lagace
- 09 Aug 2016
- First Look
August 9, 2016
reframing distress as passion can improve observers' impressions of the expresser. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51433 Credit-Induced Boom and Bust By: Di Maggio, Marco, and Amir Kermani Abstract—Can a credit expansion induce a boom... View Details
Keywords: Sean Silverthorne
- 13 Nov 2000
- Research & Ideas
Managing to Learn: How Companies Can Turn Knowledge into Action
to the unrealistically purist view that it was in the business of producing only high-performance footwear for competitive athletes. Nike has since changed its ways, but several years of less-than-stellar sales was the price the company... View Details
Keywords: by Laurie Joan Aron
- 26 Apr 2010
- Research & Ideas
When Other Companies Compete Like Crazy, Dare to Be Different
"disconnect" between marketers and their customers occur? A: In my research, what I learned was that despite the fact that most companies are deeply committed to the concept of differentiation, at any given moment they are also... View Details
Keywords: by Sarah Jane Gilbert
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
needs, design new products to solve customer problems, and motivate purchase through attractive pricing and heavy advertising, with the occasional dose of built-in obsolescence. An example is Intel's... View Details
Keywords: by John Quelch
- 15 Jan 2013
- First Look
First Look: January 15
company's pricing strategy, merchandising process, and product assortments to support its own competitiveness and overall customer experience. Purchase this case:http://hbr.org/search/113004-PDF-ENG Nalli... View Details
Keywords: Sean Silverthorne
- 11 Jul 2006
- First Look
First Look: July 11, 2006
large or small); and what changes to make to pricing terms and product features. Purchase this case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806188 Best Buy Co., Inc.: Customer-Centricity Rajiv Lal,... View Details
Keywords: Sean Silverthorne
- 01 Nov 2016
- First Look
First Look - November 1, 2016
their profitability is shrinking; their prices are becoming uncompetitive; and their main customer, a large regional research and teaching hospital, is threatening to seek alternative, more cost-effective, suppliers. The case addresses a... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
market. So it's not surprising that so many just assume that their interests are aligned. Nothing could be further from the truth. Discord can develop in many areas, such as pricing, technology, standards, and control of the market—both in terms of which company has... View Details
Keywords: Sean Silverthorne
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
forthcoming American Economic Review: Papers and Proceedings Using Online Prices for Measuring Real Consumption Across Countries By: Cavallo, Alberto, Erwin Diewert, Robert C. Feenstra, Robert Inklaar, and Marcel P. Timmer Abstract—We... View Details
Keywords: Dina Gerdeman