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Show Results For
- All HBS Web
(1,382)
- People (1)
- News (286)
- Research (947)
- Events (3)
- Multimedia (6)
- Faculty Publications (393)
- 01 Jun 2024
- News
Firm Foundation
Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
integrated Customer Relationship Management (CRM) systems depending upon design and implementation. And, increasingly the integrated systems can be supplemented with powerful point solutions such as those... View Details
Keywords: by Benson Shapiro
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
question in my mind of whether it is too simplistic to think of leaders seeking to manage up to a line between pride and arrogance. Surely it matters how leaders wield organization power and handle successes when they are achieved.... View Details
Keywords: by James Heskett
- Web
Business Economics Online Course | HBS Online
pricing strategies Benchmark costs compared to competitors through relative cost analysis Apply conjoint analysis to understand what features customers value most Understand the power of network effects to drive demand Identify sources of... View Details
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
periodically raises concerns about audit-industry concentration and suggests ways to boost growth of smaller firms. The consolidation raises the issue of how the surviving big auditors and the nation's accounting regulators will manage their View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
customer satisfaction and product excellence at least as important as profitability), a collaborative spirit between employers and employees , a long-term view , and a close relationship with suppliers." Several respondents voiced serious... View Details
Keywords: by James Heskett
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
his love of a provocative argument and a good discussion, as well as the powerful breadth and depth of his mind. "He always said he didn't mind that people thought he was wrong if they listened long enough to give him a shot,"... View Details
- 22 Feb 2022
- News
New Urban Order
largest public fast-charging network in the United States, which estimates that almost 5 percent of new vehicle purchases are electric today, and that electric vehicles will make up more than 40 percent of new light-duty vehicle sales in North America by 2030. The goal... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- Web
Harvard Business School
served as senior vice president and chief financial officer at Medtronic from 1993-2005. Before joining Medtronic, he was vice president and CFO at Union Texas Petroleum Corporation. From 1975-1982, Ryan was a vice president at Citicorp, responsible for Citibank's... View Details
- 01 Mar 2023
- News
Step Change
At Consoleya, a coworking space in Cairo’s former French Consulate, multiple levels of meeting rooms and workspaces operate at capacity, from a ground-floor café to a rooftop deck. The scene—coders bent over laptops, concepts scrawled on whiteboards, clusters of people... View Details
- Web
the Art of American Advertising - Advertising Products
manufactured the multi-purpose cleansing soap bar Sapolio jumped from $15,000 in 1871 to $400,000 in 1896. By 1905, the company was selling 16.5 million soap cakes a year—an average of one for every American family. Advertising and printing industries enjoyed a... View Details
- February 2020
- Case
Leading Change in Talent at L'Oréal
By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
Ramarajan, Lakshmi, Vincent Dessain, and Emer Moloney. "Leading Change in Talent at L'Oréal." Harvard Business School Case 420-106, February 2020.
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
responsibility, even if that comes at the expenses (sic) of growth.” Original Column On April 2, 2019 the leadership team at YouTube, headed by CEO Susan Wojcicki ( “The most powerful woman on the internet,” according to Time magazine),... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The book Talk, Inc.: How Trusted... View Details
- Web
2024 Reunion Presentations - Alumni
problematic. Based on more than two decades of research, this presentation will explore the power of digital platforms, the emergence of AI as a platform, and how to manage the numerous problems digital platforms can create. Participants... View Details
- 25 Jun 2013
- First Look
First Look: June 25
rule is feasible despite the limited powers of central authorities. We also offer a framework for the price trajectory of IP addresses. In a world without uncertainty, the unit price of IP addresses is constant until all addresses are in... View Details
Keywords: Anna Secino
- Web
Organizational Behavior Awards & Honors - Faculty & Research
list—a list of the world's most influential management thinkers. Ryan L. Raffaelli : Runner-up for the 2022 Wyss Award for Excellence in Doctoral Student Mentoring. 2021 Robin J. Ely : Winner of the 2021 Academy of Management Journal Impact Award for “The View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
pervasive uncertainty created by COVID-19 in other ways, for example nurturing the relationship with other firms in their networks or establishing new connections that could lead to new learnings. Other firms, and especially businesses... View Details
- 25 Aug 2022
- News
Up on the Corner
restorative power of Dlodlo’s unconventionally mission-driven and community-centered approach to redevelopment. “Working with Nadine has been a blessing,” says Donnell Nance, a Union Square homeowner and officer in the Southwest... View Details