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- Faculty Publications (237)
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- All HBS Web (1,085)
- Faculty Publications (237)
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
levels of language skills, communication and performance suffer. Q: You have written about English becoming the primary lingua franca in global businesses. Do you see any dangers in that proliferation? Are there cultural assumptions that... View Details
Keywords: Re: Tsedal Neeley
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services... View Details
- 14 Jun 2011
- First Look
First Look: June 14
first-party content and third-party seller participation are complements (substitutes) then 1) a monopoly platform facing favorable expectations invests more (less) in first-party content than a platform facing unfavorable View Details
Keywords: Sean Silverthorne
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
watching television can deliver higher than expected audiences at lower cost-per-thousand impressions. Brands with deep pockets may be able to negotiate favorable advertising rates and lock them in for several years. If you have to cut... View Details
Keywords: by John Quelch
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
performance to improve, only to be bitterly disappointed. For some reason, the right things still don't happen. Why is change so hard? First of all, most people are reluctant to alter their habits. What worked in the past is good enough;... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
Personality? Marketing Maria: Managing the Athlete Endorsement Million-dollar endorsement deals were made and broken by how baseball players on the Boston Red Sox and Colorado Rockies performed in the 2007 World Series. HBS professor... View Details
- 01 Dec 1999
- News
Jeff Cruikshank
one of the endless interviews that were required to become the editor of the Bulletin. Now it can be told: I had low expectations of the place. I suspected that the HBS community would be exclusively interested in stocks, bonds, and other... View Details
Keywords: Jeff Cruikshank
- 19 Feb 2007
- Research & Ideas
Inexperienced Investors and Market Bubbles
"Past performance is no guarantee of future results." —standard financial disclaimer Neophyte investors—it is believed—play a role in creating asset price bubbles such as the tech collapse a few years ago. Just think back to the... View Details
- 14 Nov 2012
- Research & Ideas
New Agenda for Corporate Accountability Reporting
How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
leading investment banker during the bubble. About him Forbes wrote: "...in Quattrone's shop research was expected to serve the bankers' interests. The Internet craze had led analysts at every investment bank to issue glowing reports... View Details
Keywords: by D. Quinn Mills
- 08 Oct 2010
- What Do You Think?
Will Transparency in CEO Compensation Have Unintended Consequences?
reminder to shareholders and others of the reasonableness of CEO compensation. We can expect a deluge of stories comparing the compensation ratios for various CEOs. Reporters won't even have to do the math behind the stories. As a former... View Details
Keywords: by Jim Heskett
- Web
2017 Symposium - Race, Gender & Equity
Cultural Identity Expression: Expectations and Willingness to Express" at the 2017 Gender and Work Symposium. Rachel Arnett, Ph.D. candidate in Organizational Behavior at Harvard Business School, presents "Minority Cultural Identity... View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
“common practices,” and a set on which they do not, which we term “strategic.” We subsequently explore performance implications and find that the adoption of strategic sustainability practices is significantly and positively associated... View Details
Keywords: Dina Gerdeman
- 01 Apr 1997
- News
Guitar Hero
pearl inlays, and constantly check their handiwork. Nonetheless, dozens of these carefully hand-assembled guitars are destroyed every day because they aren't quite good enough to be Gibsons. Observes Juszkiewicz, "I haven't changed what people View Details
Keywords: Garry Emmons
- 01 Dec 2003
- News
Alumni Author: Thomas H. Fischgrund (MBA ’80)
them. What’s your advice to parents? Be committed to your kids and engaged in their lives. Don’t just shuttle them to activities; have real conversations with them. Eat dinner together. Read to them when they’re young. Are SAT scores an indicator of how students will... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their sales data to identify and... View Details
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
potential value of new technologies by first holding them up against the company's business model.We argue that successful firms tend to interpret the potential value of nascent technologies in the context of the dominant business model already established in the firm.... View Details
- 11 Dec 2017
- News
Growing from Within
therefore I pay close attention to our people metrics, particularly those relating to crew retention. In addition, we also want to know what our customers are telling us and experiencing at the restaurants every day. All of these metrics combined give us a good picture... View Details
- 01 Oct 1997
- News
Short Takes
to several common organizational problems. For example, they examine how a majority group's perception that a minority group or individual is performing poorly can mushroom into a self-fulfilling cycle of negativity. Discouraged at being... View Details
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
forget that," says Hall, now the Albert H. Gordon Professor of Business Administration. "That had such a huge influence on me." It's an example of what Hall calls "value-creating" behavior—doing a favor for the good of the organization without... View Details
Keywords: by Dina Gerdeman