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  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

compare the slant and bias of pairs of articles on identical topics of U.S. politics. Our slant measure is less (more) than zero when an article leans towards Democratic (Republican) viewpoints, while bias is the absolute value of the... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

June 2021 Books and Podcasts

to measure. How should we measure ours? This book of advice on life is dedicated to the younger generations, which have so many capabilities and the potential to solve the many problems that we face today. Final Delivery and Eight Others... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Innovation in Health Care: How to Make Value-Based Delivery Work by Vijay Govindarajan (DBA 1978) and Ravi Ramamurti (DBA 1982) HBR Press Though still a pipe dream in the US, value-based competition (value as measured by patient View Details
  • 19 May 2009
  • First Look

First Look: May 19, 2009

structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving clinical performance that makes use of the organization's extensive set of standardized clinical protocols and associated clinical process and View Details
Keywords: Martha Lagace
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

self-regulatory process aspect of team reflexivity as well as the role of goal setting. Furthermore, we describe the antecedents and outcomes of team reflexivity, the role of motivated information processing, the important role of team... View Details
Keywords: Dina Gerdeman
  • 07 Feb 2012
  • First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

why we believe this reimbursement method best aligns everyone's interests around value. We describe how recent improvements in measuring outcomes and costs have overcome past barriers to wide-scale adoption... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

advantage and market outcomes hence could be more efficient with stronger indirect network effects. We empirically examine the competition between the Xbox and PlayStation 2 consoles. We find that Xbox has a small quality advantage over... View Details
Keywords: Martha Lagace
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • 01 May 2007
  • First Look

First Look: May 1, 2007

subjective preferences expressed by the receiving countries themselves. Finally, we use a two-stage least squares methodology to control for measurement error and endogeneity. Exploiting a new comprehensive industry-level data set of 29... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

to gain much traction and proposes measures that will better protect the rights of property owners. We asked Wells to discuss his research and experiences representing host governments in such negotiations, and what international managers... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

to precisely quantify the difference between how people enact warm versus tough communication styles. We find that the two styles differ primarily in length and their expressions of politeness (Study 1). Negotiators with a tough communication style achieved better... View Details
Keywords: Dina Gerdeman
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

isolating settings where analysts would benefit more from either increased comparability or higher quality information, we document that the improvement in the information environment is driven both by information and comparability effects. These results are robust to... View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

affecting teams' use of members' knowledge: the more important the project, the less effective the team. This paper contributes to the emerging literature linking team-level expertise utilization (instead of just recognition) with performance View Details
Keywords: Martha Lagace
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

believe to be systemically significant. Neither is a good or appropriate outcome for the economy or the taxpayer." Finding A Middle Path Neither has to happen, says Moss, who ardently believes that his approach finds a middle ground... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 06 Mar 2012
  • First Look

First Look: March 6

productive. The authors have studied when 161 countries adopted 104 technologies over the past 200 years, and they conclude that profound economic advantages-as measured by per capita income-accrue to early adopters of technology. Read... View Details
Keywords: Sean Silverthorne
  • Web

Print View - Course Catalog

than capitalism has, yet few terms remain more elusive and more divisive. Today, less than half of young Americans view capitalism positively, and calls for alternatives are becoming ever more frequent. Why? And why have different forms of capitalism led to such... View Details
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

measures that are applied to employees." When they leave the course, Barrett hopes students will take away a realistic understanding of the time, energy, and human capital required from corporations involved in working on complex social... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate