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Show Results For
- All HBS Web
(4,394)
- People (15)
- News (1,370)
- Research (2,349)
- Events (16)
- Multimedia (19)
- Faculty Publications (1,001)
- 08 Feb 2018
- Blog Post
WesTrek: A Recap of the Largest Professional Trek at Harvard Business School
interest in technology companies and venture capital. Over the course of three days, the students explored the Bay Area, met dozens of alumni, and visited over 50 companies across San Francisco and Silicon Valley. This list included big... View Details
Keywords: Technology
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
- 19 Sep 2023
- HBS Case
How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?
business of selling the actual model itself. Amazon largely offers its cloud customers the open-source models that others have made. Meta is largely handing its model out for free (with some limits), and Microsoft outsourced much of the... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Who Has the Power in the Music Industry?
be the business person and think about the nuances of that, but there's also a ton of traffic coming by and I don't have limitations on how much money I can make." In other words, musicians today have massive potential to reach an... View Details
- January 2011
- Case
Masdar and Tianjin: Eco-Cities
By: John D. Macomber
Compares Masdar City and Tianjin Eco-City, two high profile "sustainable cities." Each showcases technological and financial innovation. Is it real? Is it replicable and defensible? The case is intended to introduce main concepts and tradeoffs with respect to rapid... View Details
- Research Summary
Overview
Dr. Logg studies how people can improve the accuracy of their judgments and decisions. Her main program of work examines when people are most likely to leverage the power of algorithms to improve their accuracy. Research on what she calls “theory of machine” is... View Details
- 29 Nov 2018
- News
The gig economy connects the skilled
- 24 Sep 2019
- Research & Ideas
Do National Security Secrets Hold Back National Innovation?
rights to commercialize their ideas in exchange for disclosing the details of their inventions in the patent document itself. The system is designed to make information about cutting-edge technology available to View Details
Keywords: by Kristen Senz
- 30 Jan 2007
- First Look
First Look: January 30, 2007
Geographic Region Author:Mukti Khaire Abstract Most of what organizational scholars know about new industry emergence and entrepreneurship in new industries comes from studies of completely new industries that were born out of View Details
Keywords: Martha Lagace
- March 2008 (Revised December 2011)
- Case
IBM Values and Corporate Citizenship
IBM's transformation into a globally integrated enterprise (GIE) began with a conviction about what should never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Technological Innovation; Leading Change; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Integration
Kanter, Rosabeth M. "IBM Values and Corporate Citizenship." Harvard Business School Case 308-106, March 2008. (Revised December 2011.)
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
The noncompete clause is the basis for a love-hate relationship, depending on which side of the desk you're seated. The noncompete is meticulous legal phrasing that forbids inventors or other professionals from offering their talents to... View Details
Keywords: by Martha Lagace
- 21 Aug 2023
- Book
You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance
multiplicity of skills, networks, industries, and irons in the fire—and that might also mean multiple income streams,” Wallace says. From a managerial point of view, diversification means being open to reallocating talent when there are disruptions, such as new View Details
Keywords: by Kara Baskin
- January 2013 (Revised June 2018)
- Case
Amazon, Apple, Facebook, and Google 2018
By: John Deighton and Leora Kornfeld
Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details
Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Retail Industry; United States
Deighton, John, and Leora Kornfeld. "Amazon, Apple, Facebook, and Google 2018." Harvard Business School Case 513-060, January 2013. (Revised June 2018.) (request a courtesy copy.)
- Web
Admissions & Financial Support - Doctoral
Harvard Business School Statement of Purpose Recommendation Letters Standardized Tests Research Community Anil Doshi Technology & Operations Management Filippo Mezzanotti Business Economics Sarah Wolfolds Strategy Anastassia Fedyk... View Details
Real Growth in Space Manufacturing Output Substantially Exceeds Growth in the Overall Space Economy
Accurately measuring real economic output in the space economy is made difficult by the rapid increase in capabilities and decrease in prices of launch and satellite technologies achieved over the past two decades. Nominal measures of output in space will tend to... View Details
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
fellow at the Clayton Christensen Institute for Disruptive Innovation, where he studies how technological innovation can fuel growth in developing cities and nations. “You can’t regulate what you don’t yet have.” When government just gets... View Details
Keywords: by Carmen Nobel
- January 2016 (Revised November 2018)
- Case
Ivy Academy: Blended Learning in Downingtown Area School District
By: John J-H Kim and Daniel Goldberg
In 2015, Downingtown Area School District (DASD), a suburban school district near Philadelphia, entered its second year implementing Ivy Academy, a blended learning program, in its two traditional high schools. Superintendent Larry Mussoline, having for several years... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Curriculum and Courses; Learning; Philadelphia
Kim, John J-H, and Daniel Goldberg. "Ivy Academy: Blended Learning in Downingtown Area School District." Harvard Business School Case 316-144, January 2016. (Revised November 2018.)
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
deserve. Martha Lagace is writer based in the Boston area.. Image credit: andresr - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Book Excerpt A Platform to Rule All Others From:... View Details
- August 2022
- Case
Air Wars: Deregulating the U.S. Airline Industry
By: Tom Nicholas and James Weber
In the early decades of the twentieth century, the U.S. government assisted in the development of an airline industry by subsidizing the delivery of mail and allowing mail carriers to also fly passengers. Because the government awarded mail routes to the lowest... View Details
Keywords: Government Regulation; Deregulation; Change Management; Economics; Entrepreneurship; Financial Management; Business History; Human Resources; Compensation and Benefits; Labor; Labor Unions; Leading Change; Leadership Style; Crisis Management; Industry Structures; Operations; Strategy; Adaptation; Competition; Air Transportation; Air Transportation Industry; United States
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
number of very sharp and very important junctures." Critical Junctures The first critical juncture was the invention of the printing press, which made it possible to have a media industry to begin with. The second major juncture occurred with the rapid development... View Details